What does Charm Security sell?

Charm Security sells Fraud Investigation Agent, Fraud Frontline Agent and Fraud Intelligence Agent. Fraud Investigation Agent: An AI agent that supports fraud analysts by connecting signals across alerts, cases, and customer interactions and guiding decisions across prevention, investigation, and resolution. Fraud Frontline Agent: An AI agent that works alongside customer-facing teams and channels, delivering real-time insights to help identify deception and intervene during high-risk interactions. Fraud Intelligence Agent: An adversary-facing AI agent that engages scam and fraud infrastructure, impersonators, and mule networks to collect intelligence and disrupt operations through a honeypot network.

Who does Charm Security fit?

Charm Security works alongside fraud and financial crime teams, and its AI Agents act as expert teammates to fraud, financial crime, security, and customer-facing teams. The agents are deployed from the back office in fraud and security teams to the frontline in customer contact centers and branches. Customer teams keep decision authority at the start and set the boundaries within which the agents act.

How does CISO Tribune file Charm Security?

CISO Tribune files Charm Security under Fraud prevention, with Digital risk protection and Threat intelligence as secondary categories.

Company record · security vendor

Charm Security

Where Charm Security appears on the record (81)

Every page on CISO Tribune and its network that carries this company, 81 in all.

Compared with (76): vs Acalvio, vs Alphabet, vs Anomali, vs Appgate, vs Arkose Labs, vs AU10TIX, vs Binary Defense, vs BioCatch, vs Bitsight, vs BlackCloak, vs Censys, vs CounterCraft, vs Cyble, vs CYPFER, vs Cyrenity, vs Cyware, vs DataDome, vs Dataminr, vs DeepSeas, vs Doppel, vs EasyDMARC, vs EclecticIQ, vs Feedzai, vs Filigran, vs Flare, vs Flashpoint, vs Forter, vs Gen Digital, vs General Dynamics Information Technology, vs GreyNoise, vs Group-IB, vs Halo Security, vs Hold Security, LLC, vs HUMAN Security, vs iCOUNTER, vs Incode, vs Indra Group, vs Intel 471, vs Intezer, vs iVerify, vs Jericho Security, vs Jumio, vs Kai, vs Keepnet Labs, vs Leonardo, vs LexisNexis Risk Solutions, vs Mate Security, vs Mave, vs Nucleus Security, vs Outpost24, vs Overwatch, vs Parsons, vs Peraton, vs Persona, vs Protectt.ai, vs QuoIntelligence, vs Recorded Future, vs Red Canary, vs Red Sift, vs REDLattice, vs ReliaQuest, vs Sardine, vs SecurityScorecard, vs Sift, vs SOCRadar, vs Socure, vs Surefire Cyber, vs Threat Intelligence, vs ThreatConnect, vs Transmit Security, vs TransUnion, vs Trulioo, vs Veriff, vs VulnCheck, vs White Hat IT Security, vs ZeroFox
In the vendor directory (5): Fraud prevention vendors · primary category
Digital risk protection vendors · category
Threat intelligence vendors · category
External threat management vendors: who they are and how CISOs compare them · vendor guide
SOC vendors: who they are and how CISOs compare them, from MDR to SIEM · vendor guide

What the company sells

Charm Security builds the Agentic AI Workforce for scam, fraud, and cybercrime prevention and resolution. Charm Security's AI Agents combine the expertise of fraud professionals and behavioral scientists. Charm Security's AI Agents are powered by a proprietary HVE AI Model for Human Vulnerabilities and Exploit Techniques. Charm Security works alongside fraud and financial crime teams.

Charm Security states that attackers exploit trust, fear, urgency and other human vulnerabilities to manipulate decisions and deceive victims. Charm Security built its Agentic AI Workforce with AI agents that can be deployed across the fraud lifecycle, from the back office to the frontline. Charm Security's Agentic AI Workforce supports financial institutions in moving from detection to action. Charm Security's Agentic AI Workforce combines deep fraud expertise with behavioral science to help financial institutions investigate, intervene, resolve and prevent fraud, scams and cybercrime.

Charm Security offers an AI fraud expert that supports fraud analysts and investigators by connecting signals across alerts, cases, and customer interactions. Charm Security's AI fraud expert interprets human intent and behavioral psychology. Charm Security offers an AI fraud advisor that works alongside customer-facing teams and channels, including contact centers, branches, wealth, and support. Charm Security's AI fraud advisor delivers real-time insights and guidance during high-risk interactions.

Charm Security offers an adversary-facing AI agent that operates beyond the organization's perimeter. Charm Security's adversary-facing AI agent engages scam and fraud infrastructure, impersonators, mule networks, and attacker assets to collect intelligence, uncover patterns, and disrupt operations.

Charm Security's AI Agents are deployed as team members across the organization, from the back office in the fraud and security teams to the frontline in customer contact centers, branches, and customer-facing representatives. Charm Security's Agentic AI Workforce deploys AI agents as expert teammates across fraud operations, contact centers, branches and digital channels. Charm Security's AI Agents start by observing and assisting as coworkers while the customer team keeps decision authority. Charm Security's AI Agents then take on low-risk actions independently as confidence grows, and over time can run cases end-to-end within the boundaries the customer team sets. The customer team controls how much authority each Charm Security agent has and adjusts it as confidence grows.

Charm Security's AI Agents handle the full arc of the fraud lifecycle, investigating cases and prioritizing risk, and intervening with customers in real time as deception unfolds. Charm Security's AI Agents execute and document the resolution while supporting recovery, and gather intelligence on fraud infrastructure and attacker patterns. Charm Security's AI Agents act as expert teammates to fraud, financial crime, security, and customer-facing teams.

Charm Security's AI agents are powered by its proprietary Human Vulnerabilities & Exploits framework, combining deep fraud and security expertise with behavioral science. Charm Security announced the appointment of Dr. Elizabeth Huppert as Behavioral Science Director. Dr. Elizabeth Huppert most recently led behavioral science and scam prevention efforts at JPMorgan Chase. Dr. Huppert works with Charm Security's customers and partners to embed behavioral science strategies into Charm Security's AI agents.^{[1][2][3][4][5][6]}

Categories: Fraud prevention (primary category)
Digital risk protection
Threat intelligence
Compare Charm Security with companies in the same category
Headquarters: Not established from our sources
Founded: Not established from our sources
Ownership: Not established from our sources
CISO on record: Not yet on our record. Send a verified source
Website: charmsecurity.com

Products and services

Product names as the company writes them; what each does, in our words, from the company's own product pages. Never how well it does it.

Fraud Investigation Agent^[2]
An AI agent that supports fraud analysts by connecting signals across alerts, cases, and customer interactions and guiding decisions across prevention, investigation, and resolution.
Fraud Frontline Agent^[2]
An AI agent that works alongside customer-facing teams and channels, delivering real-time insights to help identify deception and intervene during high-risk interactions.
Fraud Intelligence Agent^[2]
An adversary-facing AI agent that engages scam and fraud infrastructure, impersonators, and mule networks to collect intelligence and disrupt operations through a honeypot network.

Competitors and alternatives

The other companies on our record filed under the same categories, category by category: first those that lead with that category and share more of Charm Security's categories, then alphabetical. A list from the record, never a ranking.

On fraud prevention, Charm Security competes with BioCatch, Feedzai, Forter, Sardine, Sift, TransUnion, Group-IB, Overwatch, iCOUNTER, Peraton and 15 more.
On digital risk protection, Charm Security competes with Flare, ZeroFox, BlackCloak, Doppel, Group-IB, Overwatch, Cyble, CYPFER, Dataminr, Flashpoint and 13 more.
On threat intelligence, Charm Security competes with Group-IB, Overwatch, Cyble, Dataminr, Flashpoint, Hold Security, LLC, QuoIntelligence, Recorded Future, SOCRadar, Cyware and 37 more.

References

Every fact above cites one of these by number. Tier A is the company itself, a regulator or a filing; tier B is trade or business press.

[1]Privacy policyCharm Security · charmsecurity.com · published October 11, 2026 · Tier A: the company, a regulator or a filing
[2]charmsecurity.comCharm Security · charmsecurity.com · undated page, accessed November 8, 2026 · Tier A: the company, a regulator or a filing
[3]Charm Security | Agentic AI Workforce for Fraud & CybercrimeCharm Security · undated page, accessed November 10, 2026 · Tier A: the company, a regulator or a filing
[4]Dr. Elizabeth Huppert Joins Charm SecurityCharm Security · undated page, accessed November 10, 2026 · Tier A: the company, a regulator or a filing
[5]Charm Security Wins Grand Prix at The Money Awards 2026Charm Security · undated page, accessed November 10, 2026 · Tier A: the company, a regulator or a filing
[6]Charm Security Joins Mastercard Start PathCharm Security · undated page, accessed November 10, 2026 · Tier A: the company, a regulator or a filing

Last verified November 8, 2026. Our code found the quoted passage behind each fact on its source page when the fact was recorded, and re-checks every record against its sources each month.

Recorded November 8, 2026, expanded November 10, 2026 from the references above.

Work for Charm Security? Suggest a correction to a fact on this page (with a source on your own domain), or claim this entry by publishing a small file on your domain.

Security leadership

CISO Tribune has not yet recorded who holds the top security seat at Charm Security. We add a seat only from a verified source; if you have one, send it to the desk.

Questions CISOs ask about Charm Security

What does Charm Security sell?: Charm Security sells Fraud Investigation Agent, Fraud Frontline Agent and Fraud Intelligence Agent. Fraud Investigation Agent: An AI agent that supports fraud analysts by connecting signals across alerts, cases, and customer interactions and guiding decisions across prevention, investigation, and resolution. Fraud Frontline Agent: An AI agent that works alongside customer-facing teams and channels, delivering real-time insights to help identify deception and intervene during high-risk interactions. Fraud Intelligence Agent: An adversary-facing AI agent that engages scam and fraud infrastructure, impersonators, and mule networks to collect intelligence and disrupt operations through a honeypot network.
Who does Charm Security fit?: Charm Security works alongside fraud and financial crime teams, and its AI Agents act as expert teammates to fraud, financial crime, security, and customer-facing teams. The agents are deployed from the back office in fraud and security teams to the frontline in customer contact centers and branches. Customer teams keep decision authority at the start and set the boundaries within which the agents act.
How does CISO Tribune file Charm Security?: CISO Tribune files Charm Security under Fraud prevention, with Digital risk protection and Threat intelligence as secondary categories.

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