CISO Tribune

Vendor comparison · 2 companies

Charm Security vs Overwatch

Charm Security builds the Agentic AI Workforce for scam, fraud, and cybercrime prevention and resolution. Overwatch sells a system that runs cyber, fraud, brand and merchant risk, with AI agents handling collection and the first pass of every investigation. CISO Tribune files both under Fraud prevention, Digital risk protection and Threat intelligence. This page sets the two records side by side: what each sells, where it is based, who owns and funds it, the customers it names and its recent news, each fact numbered to its source.

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  • Charm Security
  • Overwatch
Charm Security vs Overwatch: Products, Customers and Funding Compared
Charm SecurityCharm Security builds the Agentic AI Workforce for scam, fraud, and cybercrime prevention and resolution.charmsecurity.comOverwatchOverwatch sells a system that runs cyber, fraud, brand and merchant risk, with AI agents handling collection and the first pass of every investigation.overwatchdata.ai
What it sells
  • Fraud Investigation Agent[2]An AI agent that supports fraud analysts by connecting signals across alerts, cases, and customer interactions and guiding decisions across prevention, investigation, and resolution.
  • Fraud Frontline Agent[2]An AI agent that works alongside customer-facing teams and channels, delivering real-time insights to help identify deception and intervene during high-risk interactions.
  • Fraud Intelligence Agent[2]An adversary-facing AI agent that engages scam and fraud infrastructure, impersonators, and mule networks to collect intelligence and disrupt operations through a honeypot network.
  • Investigations[6]AI agents take each signal to an evidence package, and analysts take the cases that need judgment.
Categories
Headquarters
Not stated on its pagesNot stated on its pages
Founded
Not stated on its pagesNot stated on its pages
Ownership and funding
Not stated on its pagesNot stated on its pages
Named customers
Not stated on its pagesNot stated on its pages
Recent news
Not stated on its pages
  • October 19, 2026Overwatch Data announced a $15 million Series A led by Mouro Capital, with Visa Ventures and Capital One Ventures participating.[11]
G2 and Gartner Peer Insights
  • G2: Not stated on its pages
  • Gartner Peer Insights: Not stated on its pages
  • G2: Not stated on its pages
  • Gartner Peer Insights: Not stated on its pages
Who it fits
Charm Security works alongside fraud and financial crime teams, and its AI Agents act as expert teammates to fraud, financial crime, security, and customer-facing teams. The agents are deployed from the back office in fraud and security teams to the frontline in customer contact centers and branches. Customer teams keep decision authority at the start and set the boundaries within which the agents act.From its own pages, Overwatch sells mainly to cyber, fraud and risk teams. Overwatch describes card networks and acquirers as vetting portfolios of merchant descriptors for transaction laundering, prohibited content and shell storefronts. Overwatch names customers in finance, fintech and media. For executive protection, Overwatch says alerts go to whoever the customer nominates, which in most deployments is corporate security. Overwatch says it turns its understanding of the criminal underground into investigations and risk decisions for fraud and security teams.
Last verified
November 8, 2026October 26, 2026

Where they overlap

  • Charm Security and Overwatch are both filed under Fraud prevention, Digital risk protection and Threat intelligence.

Where they differ, field by field

  • Charm Security's primary category is Fraud prevention; Overwatch's is Threat intelligence.
  • Charm Security lists Fraud Investigation Agent, Fraud Frontline Agent and Fraud Intelligence Agent. Overwatch lists Investigations.

What it sells: Overwatch

What Investigations does[6]
Overwatch agents follow the actor, resolve connected infrastructure, pair exposed data with breach records and check what has been seen before. Findings can be assigned to individuals, given a status and commented on from first signal to close. Sources consulted, evidence found, connected entities and a verdict are attached to every finding.

Questions about Charm Security and Overwatch

What do Charm Security and Overwatch sell?
Charm Security sells Fraud Investigation Agent, Fraud Frontline Agent and Fraud Intelligence Agent. Overwatch sells Investigations.
Are Charm Security and Overwatch in the same category?
They share Fraud prevention, Digital risk protection and Threat intelligence. Charm Security's primary category is Fraud prevention and Overwatch's is Threat intelligence.
Who are Charm Security and Overwatch sold to?
Charm Security works alongside fraud and financial crime teams, and its AI Agents act as expert teammates to fraud, financial crime, security, and customer-facing teams. From its own pages, Overwatch sells mainly to cyber, fraud and risk teams.
What have Charm Security and Overwatch announced recently?
October 19, 2026: Overwatch Data announced a $15 million Series A led by Mouro Capital, with Visa Ventures and Capital One Ventures participating.

About Charm Security

Charm Security builds the Agentic AI Workforce for scam, fraud, and cybercrime prevention and resolution. Charm Security's AI Agents combine the expertise of fraud professionals and behavioral scientists. Charm Security's AI Agents are powered by a proprietary HVE AI Model for Human Vulnerabilities and Exploit Techniques. Charm Security works alongside fraud and financial crime teams.[3][4]

Charm Security states that attackers exploit trust, fear, urgency and other human vulnerabilities to manipulate decisions and deceive victims. Charm Security built its Agentic AI Workforce with AI agents that can be deployed across the fraud lifecycle, from the back office to the frontline. Charm Security's Agentic AI Workforce supports financial institutions in moving from detection to action. Charm Security's Agentic AI Workforce combines deep fraud expertise with behavioral science to help financial institutions investigate, intervene, resolve and prevent fraud, scams and cybercrime.[4][5][6]

Charm Security offers an AI fraud expert that supports fraud analysts and investigators by connecting signals across alerts, cases, and customer interactions. Charm Security's AI fraud expert interprets human intent and behavioral psychology. Charm Security offers an AI fraud advisor that works alongside customer-facing teams and channels, including contact centers, branches, wealth, and support. Charm Security's AI fraud advisor delivers real-time insights and guidance during high-risk interactions.[3]

Charm Security offers an adversary-facing AI agent that operates beyond the organization's perimeter. Charm Security's adversary-facing AI agent engages scam and fraud infrastructure, impersonators, mule networks, and attacker assets to collect intelligence, uncover patterns, and disrupt operations.[2][3]

Charm Security's AI Agents are deployed as team members across the organization, from the back office in the fraud and security teams to the frontline in customer contact centers, branches, and customer-facing representatives. Charm Security's Agentic AI Workforce deploys AI agents as expert teammates across fraud operations, contact centers, branches and digital channels. Charm Security's AI Agents start by observing and assisting as coworkers while the customer team keeps decision authority. Charm Security's AI Agents then take on low-risk actions independently as confidence grows, and over time can run cases end-to-end within the boundaries the customer team sets. The customer team controls how much authority each Charm Security agent has and adjusts it as confidence grows.[2][3][5]

Charm Security's AI Agents handle the full arc of the fraud lifecycle, investigating cases and prioritizing risk, and intervening with customers in real time as deception unfolds. Charm Security's AI Agents execute and document the resolution while supporting recovery, and gather intelligence on fraud infrastructure and attacker patterns. Charm Security's AI Agents act as expert teammates to fraud, financial crime, security, and customer-facing teams.[3]

Charm Security's AI agents are powered by its proprietary Human Vulnerabilities & Exploits framework, combining deep fraud and security expertise with behavioral science. Charm Security announced the appointment of Dr. Elizabeth Huppert as Behavioral Science Director. Dr. Elizabeth Huppert most recently led behavioral science and scam prevention efforts at JPMorgan Chase. Dr. Huppert works with Charm Security's customers and partners to embed behavioral science strategies into Charm Security's AI agents.[1][3][4]

Charm Security on the record

Sources

Charm Security full record

  1. [1]Privacy policyCharm Security · charmsecurity.com · published October 11, 2026 · Tier A
  2. [2]charmsecurity.comCharm Security · charmsecurity.com · undated page, accessed November 8, 2026 · Tier A
  3. [3]Charm Security | Agentic AI Workforce for Fraud & CybercrimeCharm Security · undated page, accessed November 10, 2026 · Tier A
  4. [4]Dr. Elizabeth Huppert Joins Charm SecurityCharm Security · undated page, accessed November 10, 2026 · Tier A
  5. [5]Charm Security Wins Grand Prix at The Money Awards 2026Charm Security · undated page, accessed November 10, 2026 · Tier A
  6. [6]Charm Security Joins Mastercard Start PathCharm Security · undated page, accessed November 10, 2026 · Tier A

Overwatch full record

  1. [1]overwatchdata.aiOverwatch · overwatchdata.ai · undated page, accessed October 26, 2026 · Tier A
  2. [2]About Overwatch Data: founders, team & missionOverwatch · undated page, accessed November 10, 2026 · Tier A
  3. [3]AI-native threat intelligence & risk operations | Overwatch DataOverwatch · undated page, accessed November 10, 2026 · Tier A
  4. [4]AI threat intelligence platform | Overwatch DataOverwatch · undated page, accessed November 10, 2026 · Tier A
  5. [5]Cyber threat intelligence | Overwatch DataOverwatch · undated page, accessed November 10, 2026 · Tier A
  6. [6]AI agents for investigations | Overwatch DataOverwatch · undated page, accessed November 10, 2026 · Tier A
  7. [7]Fraud intelligence | Overwatch DataOverwatch · undated page, accessed November 10, 2026 · Tier A
  8. [8]Brand protection | Overwatch DataOverwatch · undated page, accessed November 10, 2026 · Tier A
  9. [9]VIP & executive protection | Overwatch DataOverwatch · undated page, accessed November 10, 2026 · Tier A
  10. [10]Merchant risk & KYB automation | Overwatch DataOverwatch · undated page, accessed November 10, 2026 · Tier A
  11. [11]We raised $15 million to help risk teams keep pace with AI-scale attacks | Overwatch DataOverwatch Data · published October 19, 2026 · Tier A

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