Charm Security vs Feedzai

About Feedzai

Feedzai sells Feedzai RiskOps, a platform that unifies defense across the entire financial crime lifecycle. Feedzai says it serves customers from global banks to emerging fintechs and stops fraud and financial crime in real time. Feedzai says it has pioneered AI to stop financial crime for more than a decade. Feedzai RiskOps connects identity, fraud, and financial crime across the entire customer lifecycle. Feedzai says it turns fragmented signals into AI-first real-time decisions. Feedzai says it unites behavioural and device intelligence to identify abnormal behaviour and signs of manipulation early.^[1][4][8]

Feedzai's Transaction Fraud solution combines behavioral, non-monetary, and monetary data. Feedzai says the Transaction Fraud solution protects every payment channel. Feedzai's 360-View Customer Profiles use advanced machine learning and behavioral analytics to create a unique risk profile for every customer. TrustScore aggregates intelligence from Feedzai's global customer base to detect more fraud across different use cases and geographies. Feedzai says it is typology-agnostic, detecting fraud across inbound and outbound transactions, all channels and payment rails, including card fraud (CNP and POS), account takeover, synthetic identity, new account fraud, scams/APP fraud, money mules, phishing, and malware. SEB reports that, by actively monitoring transactions, it stopped more than half of all fraud attempts last year.^[6][7]

ScamPrevent analyzes scam risk using transactional, behavioral, device, and network intelligence with built-in scam strategies. Feedzai monitors active calls during incoming and outgoing payments, identifies Remote Access Tools (RATs), tracks unusually long sessions, and uses Active Defense to block risky activity. Feedzai offers scam detection models trained on large volumes of historical data to detect scam activity and reduce losses. ScamAlert is a GenAI agent that lets customers assess the legitimacy of a payment request that starts outside of the banking app.^[8]

Feedzai IQ is a suite of AI-native fraud intelligence solutions that gives financial institutions access to network-derived risk insights without replacing their existing systems. Feedzai IQ connects an institution to a global transaction network representing over $9 trillion in annual transaction intelligence. IQ Score is a real-time, AI-powered risk score that evaluates each transaction against fraud patterns observed across the global Feedzai network. IQ Signals is designed for acquirers and payment service providers, delivering pre-calculated risk indicators based on attributes such as card BIN, email domain, and zip code. Feedzai says Feedzai IQ uses federated learning to extract fraud patterns and risk signals without ever sharing raw customer data.^{[4][9][14][15]}

Feedzai RiskOps starts with Secure Onboarding, which Feedzai describes as the entry point where identity is established, intelligence begins, and risk profiles are born. With Feedzai Secure Onboarding, every signal compounds and the risk profile sharpens. Advisory-led Risk Recipes deliver preconfigured fraud strategies built on intelligence from banks across the world. Feedzai offers Digital Trust for New Account Fraud, which flags fraudulent account openings. Feedzai says it can detect fraudulent applications from bots, money mules, and synthetic or stolen identities. Feedzai's Digital Trust continuously analyzes device intelligence, behavioral biometrics, and malware threat data to authenticate customers.^[4][11]

On the anti-money-laundering side, Feedzai's AML TM solution includes a comprehensive rule library grouped into over 20 out-of-the-box scenarios. Feedzai's AML TM solution provides extensive out-of-the-box detection rules covering a wide range of typologies and potential money laundering scenarios, complemented by self-service custom rule creation. Feedzai's AML solution uses a machine learning model optimized for alert prioritization. Feedzai's built-in SAR Manager feature supports the automated generation and electronic filing of SARs, STRs, and other essential compliance reports. Out-of-the-box templates are available for the US, Brazil, UK, France, Germany, Lithuania, Malaysia, and South Africa.^[12]

Feedzai uses Neterium's API to screen customer and transactional data against Sanctions, PEPs, and Adverse Media lists. Feedzai streamlines the onboarding process by offering immediate and accurate screening against global watchlists. Customer Screening uses data providers including Acuris and LSEG (World-Check). Clients can use their own private lists for screening. Potential matches trigger alerts in Feedzai Case Manager for analyst review and alert dispensation. Feedzai's transaction screening meets strict settlement mandates, such as those of the EU IPR, with real-time interdiction on selected rails. A full audit trail is available through the Feedzai platform to show when a record was screened, against which data lists, and whether any matches were returned or not.

For acquirers, Feedzai says it detects and stops fraud, monitors merchant behavior, and delivers new revenue opportunities on a single platform. Feedzai describes protection for acquirers from onboarding to settlement. Farol is Feedzai's always-on agent, which helps fraud teams do more with less by accelerating rule analysis, investigations, and reporting. Feedzai says Farol closes alerts 20% quicker and conducts rule analysis 13x faster. Feedzai says Farol is embedded in customers' tools and workflows. Feedzai's Research team looks one to four years ahead, exploring AI, data visualization, and systems that solve tomorrow's financial crime problems.^{[1][3][4][6][7][14][15]}