CISO Tribune

Vendor comparison · 2 companies

BioCatch vs Charm Security

BioCatch sells BioCatch Connect, a fraud and financial crime platform that unites real-time telemetry, behavioral analysis, and predictive intelligence to detect and prevent account opening fraud, account takeover, social engineering scams, and mule accounts. Charm Security builds the Agentic AI Workforce for scam, fraud, and cybercrime prevention and resolution. CISO Tribune files both under Fraud prevention. This page sets the two records side by side: what each sells, where it is based, who owns and funds it, the customers it names and its recent news, each fact numbered to its source.

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  • BioCatch
  • Charm Security
BioCatch vs Charm Security: Products, Customers and Funding Compared
BioCatchBioCatch sells BioCatch Connect, a fraud and financial crime platform that unites real-time telemetry, behavioral analysis, and predictive intelligence to detect and prevent account opening fraud, account takeover, social engineering scams, and mule accounts.biocatch.comCharm SecurityCharm Security builds the Agentic AI Workforce for scam, fraud, and cybercrime prevention and resolution.charmsecurity.com
What it sells
  • BioCatch Connect[1][3][4]A fraud and financial crime platform that unites real-time telemetry, behavioral analysis, and predictive intelligence.
  • BioCatch Trust[7]An inter-bank, real-time financial-crime intelligence network that unites financial institutions against fraud and money laundering.
  • Fraud Investigation Agent[2]An AI agent that supports fraud analysts by connecting signals across alerts, cases, and customer interactions and guiding decisions across prevention, investigation, and resolution.
  • Fraud Frontline Agent[2]An AI agent that works alongside customer-facing teams and channels, delivering real-time insights to help identify deception and intervene during high-risk interactions.
  • Fraud Intelligence Agent[2]An adversary-facing AI agent that engages scam and fraud infrastructure, impersonators, and mule networks to collect intelligence and disrupt operations through a honeypot network.
Categories
Headquarters
Not stated on its pagesNot stated on its pages
Founded
Not stated on its pagesNot stated on its pages
Ownership and funding
Not stated on its pagesNot stated on its pages
Named customers
Not stated on its pagesNot stated on its pages
Recent news
Not stated on its pagesNot stated on its pages
G2 and Gartner Peer Insights
  • G2: listed, seen November 10, 2026[11]
  • Gartner Peer Insights: Not stated on its pages
  • G2: Not stated on its pages
  • Gartner Peer Insights: Not stated on its pages
Who it fits
From its own pages, BioCatch sells mainly to banks and other financial institutions. BioCatch Connect is described for financial service organizations, and BioCatch Trust connects member banks that share intelligence on suspicious receiving accounts. BioCatch addresses fraud, AML, and cybersecurity teams.Charm Security works alongside fraud and financial crime teams, and its AI Agents act as expert teammates to fraud, financial crime, security, and customer-facing teams. The agents are deployed from the back office in fraud and security teams to the frontline in customer contact centers and branches. Customer teams keep decision authority at the start and set the boundaries within which the agents act.
Last verified
November 2, 2026November 8, 2026

Where they overlap

  • Fraud prevention is the primary category of both BioCatch and Charm Security.

Where they differ, field by field

  • Charm Security is also filed under Digital risk protection and Threat intelligence.
  • BioCatch lists BioCatch Connect and BioCatch Trust. Charm Security lists Fraud Investigation Agent, Fraud Frontline Agent and Fraud Intelligence Agent.

How they differ

CISO Tribune files both BioCatch and Charm Security under Fraud prevention as the primary category, and both sell to financial institutions. BioCatch sells BioCatch Connect, a fraud and financial crime platform that unites real-time telemetry, behavioral analysis, and predictive intelligence. BioCatch also sells BioCatch Trust, an inter-bank, real-time financial-crime intelligence network. Charm Security sells three AI agents: Fraud Investigation Agent, Fraud Frontline Agent, and Fraud Intelligence Agent. The Fraud Intelligence Agent engages scam and fraud infrastructure, impersonators, and mule networks through a honeypot network.

Charm Security instead describes agents that work alongside fraud, financial crime, security, and customer-facing teams. Charm Security says its customer teams keep decision authority at the start and set the boundaries within which the agents act. BioCatch applies behavioral biometrics, using machine learning to analyze patterns in human behavior. Charm Security's agents are powered by a proprietary HVE AI Model for Human Vulnerabilities and Exploit Techniques.

BioCatch was founded in 2011 and has offices in Tel Aviv, London, New York City, São Paulo, Mexico City, Mumbai and Sydney. In 2019, BioCatch acquired AimBrain and secured a $145 Million investment from Bain Capital. BioCatch reports a customer base of more than 100 across more than 20 countries, and HSBC is named in its materials. In May 2025, Banco Galicia, Naranja X, and Santander joined BioCatch Trust Argentina.

What it sells: BioCatch

What BioCatch Connect does[1][3][4]
BioCatch Connect detects and prevents account opening fraud, account takeover, social engineering scams, and mule accounts. BioCatch Connect continuously analyzes thousands of applications, behavioral, device, network, and transactional signals. BioCatch Connect is a collection of patented machine learning, behavioral science and advanced visualization technologies.
What BioCatch Trust does[7]
BioCatch Trust connects banks through a shared layer of behavioral, device, network, and transaction intelligence. BioCatch Trust assesses in real time the trustworthiness of the accounts to which member-bank customers direct transfers and payments. If the network flags a receiving account as suspicious, BioCatch Trust shares this intelligence with the sending bank in real time.

Questions about BioCatch and Charm Security

What do BioCatch and Charm Security sell?
BioCatch sells BioCatch Connect and BioCatch Trust. Charm Security sells Fraud Investigation Agent, Fraud Frontline Agent and Fraud Intelligence Agent.
Are BioCatch and Charm Security in the same category?
Yes. Fraud prevention is the primary category of both on CISO Tribune.
Who are BioCatch and Charm Security sold to?
From its own pages, BioCatch sells mainly to banks and other financial institutions. Charm Security works alongside fraud and financial crime teams, and its AI Agents act as expert teammates to fraud, financial crime, security, and customer-facing teams.

About BioCatch

BioCatch sells BioCatch Connect, a fraud and financial crime platform that unites real-time telemetry, behavioral analysis, and predictive intelligence to detect and prevent account opening fraud, account takeover, social engineering scams, and mule accounts. BioCatch Connect continuously analyzes thousands of applications, behavioral, device, network, and transactional signals for financial service organizations. BioCatch Connect is a collection of patented machine learning, behavioral science and advanced visualization technologies. The science behind the BioCatch approach powers its Continuous Behavioral Sequencing (CBS) technology. BioCatch pairs multi-signal fraud telemetry with behavioral intelligence to give real-time context across every digital interaction.[3][4]

BioCatch says criminals have shifted their focus from systems to people, using coercion, manipulation, and social engineering to bypass controls. BioCatch applies behavioral biometrics to give financial institutions real-time insights for preventing fraud. BioCatch behavioral biometrics uses machine learning to analyze patterns in human behavior. BioCatch describes typing speed, swipe patterns, and mouse clicks as showing either cybercriminal activity or genuine user behavior. BioCatch use cases span origination, customer protection, financial crimes, device intelligence, and agentic AI.[3][5]

BioCatch describes an offering for account opening that analyzes every account opening interaction to distinguish genuine applicants from stolen identities, synthetic accounts, and mule activity. BioCatch describes an offering that continuously monitors sessions beyond the point of login to identify remote access, malware, and impersonation activity. BioCatch describes an offering that identifies mule activity by analyzing behavioral patterns, device intelligence, and network associations across the account lifecycle. BioCatch describes an offering that detects the cognitive behavioral signals of scam activity, including hesitation, confusion, and external pressure. BioCatch describes an offering that enables financial institutions to assess the trustworthiness of receiving accounts in real time before payments are completed, using a collaborative intelligence network that operates without sharing personally identifiable information. BioCatch describes a device offering that assesses whether a device can be trusted, identifying modified operating environments, remote access tools, and cross-institution device risk.[3]

BioCatch identifies signs of coercion and manipulation across both romance and investment scam scenarios. BioCatch treats hesitation during payment flows, longer press or click times, and rare typing patterns as suggesting uncertainty or external influence. For investment scams, BioCatch treats remote-access or screen-broadcasting activity, abnormal payment velocity, and crypto-related payment behavior as raising risk, particularly when combined with coaching signals. BioCatch uses intelligence from the user device, such as recent installs of dating, money transfer, and crypto apps, as indicative of a potential victim.[6]

BioCatch Trust is an inter-bank, real-time financial-crime intelligence network that unites financial institutions against fraud and money laundering. BioCatch Trust connects banks through a shared layer of behavioral, device, network, and transaction intelligence. BioCatch Trust protects member-bank customers against financial crime, fraud, and scams by assessing in real time the trustworthiness of the accounts to which they direct their transfers and payments. If the network flags a receiving account as suspicious, BioCatch Trust shares this intelligence with the sending bank in real time, so the institution can suspend and investigate the transaction before any money leaves the sender’s account. The four largest banks in Australia agreed to share intelligence in real time by joining BioCatch Trust Australia. In May 2025, Banco Galicia, Naranja X, and Santander joined BioCatch Trust Argentina. BioCatch Trust analyzes recipient-side patterns and network-level signals in real time to detect scams including BEC, romance, investment, and purchase. BioCatch Trust is built with hashed account identifiers, data masking, encryption, and strict role-based access controls. BioCatch Trust is compliant with GDPR, SOC 2 Type 2, and ISO 27001, and is overseen by a dedicated Data Protection Officer.[3][7]

BioCatch assigns a team of threat analysts, global advisors, and solutions engineers to each of its customers. BioCatch has a customer base of more than 100 that spans more than 20 countries. BioCatch addresses fraud, AML, and cybersecurity teams. HSBC states that it is looking forward to strengthening its partnership with BioCatch and to its role in the Client Innovation Board.[4][5][8][9]

BioCatch was founded in 2011 and focuses on online user behavior. Avi Turgeman first pursued the theory that people interact with machines in unique, measurable ways while serving in military intelligence. BioCatch has offices in Tel Aviv, London, New York City, São Paulo, Mexico City, Mumbai and Sydney. BioCatch technology is built on an IP portfolio of more than 60 granted patents. In 2019, BioCatch acquired AimBrain and secured a $145 Million investment from Bain Capital.[2][7]

BioCatch on the record

Sources

BioCatch full record

  1. [1]biocatch.comBioCatch · biocatch.com · undated page, accessed November 2, 2026 · Tier A
  2. [2]Biocatch to join visaBioCatch · biocatch.com · undated page, accessed November 2, 2026 · Tier A
  3. [3]BioCatch - Behavioral Intelligence to Prevent Fraud & Build TrustBioCatch · undated page, accessed November 10, 2026 · Tier A
  4. [4]Por Qué Elegir BioCatch | BioCatchBioCatch · undated page, accessed November 10, 2026 · Tier A
  5. [5]Behavioral Biometrics Solution | BioCatchBioCatch · undated page, accessed November 10, 2026 · Tier A
  6. [6]BioCatch - Use Case - Romance Investment ScamsBioCatch · undated page, accessed November 10, 2026 · Tier A
  7. [7]BioCatch Trust™BioCatch · undated page, accessed November 10, 2026 · Tier A
  8. [8]Why BioCatch | BioCatchBioCatch · undated page, accessed November 10, 2026 · Tier A
  9. [9]Why BioCatch | BioCatch - DEBioCatch · undated page, accessed November 10, 2026 · Tier A
  10. [10]The Leaders in Behavioral Biometrics | The BioCatch StoryBioCatch · undated page, accessed November 10, 2026 · Tier A
  11. [11]BioCatch Reviews 2026: Details, Pricing, & FeaturesG2 · undated page, accessed November 10, 2026 · Tier C

Charm Security full record

  1. [1]Privacy policyCharm Security · charmsecurity.com · published October 11, 2026 · Tier A
  2. [2]charmsecurity.comCharm Security · charmsecurity.com · undated page, accessed November 8, 2026 · Tier A
  3. [3]Charm Security | Agentic AI Workforce for Fraud & CybercrimeCharm Security · undated page, accessed November 10, 2026 · Tier A
  4. [4]Dr. Elizabeth Huppert Joins Charm SecurityCharm Security · undated page, accessed November 10, 2026 · Tier A
  5. [5]Charm Security Wins Grand Prix at The Money Awards 2026Charm Security · undated page, accessed November 10, 2026 · Tier A
  6. [6]Charm Security Joins Mastercard Start PathCharm Security · undated page, accessed November 10, 2026 · Tier A

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