CISO Tribune

Vendor comparison · 2 companies

Charm Security vs Recorded Future

Charm Security builds the Agentic AI Workforce for scam, fraud, and cybercrime prevention and resolution. Recorded Future is a threat intelligence company that sells real-time intelligence and autonomous defense. CISO Tribune files both under Digital risk protection and Threat intelligence. This page sets the two records side by side: what each sells, where it is based, who owns and funds it, the customers it names and its recent news, each fact numbered to its source.

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  • Charm Security
  • Recorded Future
Charm Security vs Recorded Future: Products, Customers and Funding Compared
Charm SecurityCharm Security builds the Agentic AI Workforce for scam, fraud, and cybercrime prevention and resolution.charmsecurity.comRecorded FutureRecorded Future is a threat intelligence company that sells real-time intelligence and autonomous defense.recordedfuture.com
What it sells
  • Fraud Investigation Agent[2]An AI agent that supports fraud analysts by connecting signals across alerts, cases, and customer interactions and guiding decisions across prevention, investigation, and resolution.
  • Fraud Frontline Agent[2]An AI agent that works alongside customer-facing teams and channels, delivering real-time insights to help identify deception and intervene during high-risk interactions.
  • Fraud Intelligence Agent[2]An adversary-facing AI agent that engages scam and fraud infrastructure, impersonators, and mule networks to collect intelligence and disrupt operations through a honeypot network.
  • Intelligence Graph[4][5]Indexes and analyzes threat data from over a million sources.
  • Collective Insights[11]Integrates data from security tools such as EDR, SIEM, SOAR, and email security.
  • Threat Intelligence[3][6][11][12]Provides profiles of threat actors and the techniques and tools they use.
  • Vulnerability Intelligence[7]Scores vulnerabilities based on their exploitability.
  • Geopolitical Intelligence[9]Indexes global data from social media, local news, and messaging platforms.
  • Managed Services[13]Recorded Future analysts provide validated incident escalations.
Categories
Headquarters
Not stated on its pagesBoston, United States[2]
Founded
Not stated on its pagesNot stated on its pages
Ownership and funding
Not stated on its pagesNot stated on its pages
Named customers
Not stated on its pagesNot stated on its pages
Recent news
Not stated on its pages
  • June 2, 2026Recorded Future announced a strategic partnership with Wipro Limited to expand intelligence-led cybersecurity services for global enterprises.[14]
G2 and Gartner Peer Insights
  • G2: Not stated on its pages
  • Gartner Peer Insights: Not stated on its pages
  • G2: Not stated on its pages
  • Gartner Peer Insights: Not stated on its pages
Who it fits
Charm Security works alongside fraud and financial crime teams, and its AI Agents act as expert teammates to fraud, financial crime, security, and customer-facing teams. The agents are deployed from the back office in fraud and security teams to the frontline in customer contact centers and branches. Customer teams keep decision authority at the start and set the boundaries within which the agents act.Risk and compliance teams are named as users who monitor third-party exposure before it surfaces as an incident. Fraud prevention teams are named as users who detect compromised payment infrastructure and active fraud campaigns before they reach customers. Executive and finance teams are named as users who quantify risk exposure and make decisions about security investment. Recorded Future states that its services team works with customers across various industries, sizes, and maturity levels.
Last verified
November 8, 2026November 4, 2026

Where they overlap

  • Charm Security and Recorded Future are both filed under Digital risk protection and Threat intelligence.

Where they differ, field by field

  • Charm Security's primary category is Fraud prevention; Recorded Future's is Threat intelligence.
  • Recorded Future is also filed under Third-party risk and security ratings and External attack surface management.
  • Charm Security lists Fraud Investigation Agent, Fraud Frontline Agent and Fraud Intelligence Agent. Recorded Future lists Intelligence Graph, Collective Insights, Threat Intelligence, Vulnerability Intelligence, Geopolitical Intelligence and 1 more.
  • Recorded Future is headquartered in Boston, United States.

What it sells: Recorded Future

What Intelligence Graph does[4][5]
The Intelligence Graph indexes data from over a million sources, including the open web, dark web, technical feeds, and customer telemetry. It connects data points using an ontology graph for stable information and an event graph for rapidly changing threat data. Recorded Future states that the Intelligence Graph is accessible via API and powers nine specialized products.
What Collective Insights does[11]
Collective Insights integrates data from security tools like EDR, SIEM, SOAR, and email security. Collective Insights automatically tags security events and maps them to the MITRE ATT&CK framework. The Collective Insights API is free to use with a current Recorded Future subscription. Collective Insights uses read-only API access and only touches detection metadata.
What Threat Intelligence does[3][6][11][12]
Recorded Future Threat Intelligence provides detailed profiles of the threat actors currently attacking similar organizations and the techniques and tools they use. Recorded Future provides pre-built hunting packages with YARA, Snort, and Sigma rules written and tested by its Insikt Group.
What Vulnerability Intelligence does[7]
Vulnerability Intelligence uses real-time data to score vulnerabilities based on their exploitability. Vulnerability Intelligence tracks vulnerabilities specific to an organization's tech stack without any agents or sensors required. Recorded Future lets users monitor vulnerabilities by lifecycle stage, from disclosure to exploitation.
What Geopolitical Intelligence does[9]
Geopolitical Intelligence indexes global data from across social media, local news, and messaging platforms in numerous languages. Recorded Future offers Country Risk Scoring to assess the risk of conducting or continuing business in a specific country. Recorded Future assesses country risk across five functional categories.
What Managed Services does[13]
Recorded Future analysts provide validated incident escalations. Recorded Future services staff continuously monitor vulnerabilities across the weaponization lifecycle and alert on what needs to be prioritized.

Questions about Charm Security and Recorded Future

What do Charm Security and Recorded Future sell?
Charm Security sells Fraud Investigation Agent, Fraud Frontline Agent and Fraud Intelligence Agent. Recorded Future sells Intelligence Graph, Collective Insights, Threat Intelligence, Vulnerability Intelligence, Geopolitical Intelligence and 1 more.
Are Charm Security and Recorded Future in the same category?
They share Digital risk protection and Threat intelligence. Charm Security's primary category is Fraud prevention and Recorded Future's is Threat intelligence.
Where are Charm Security and Recorded Future headquartered?
Recorded Future is headquartered in Boston, United States.
Who are Charm Security and Recorded Future sold to?
Charm Security works alongside fraud and financial crime teams, and its AI Agents act as expert teammates to fraud, financial crime, security, and customer-facing teams. Risk and compliance teams are named as users who monitor third-party exposure before it surfaces as an incident.
What have Charm Security and Recorded Future announced recently?
June 2, 2026: Recorded Future announced a strategic partnership with Wipro Limited to expand intelligence-led cybersecurity services for global enterprises.

About Charm Security

Charm Security builds the Agentic AI Workforce for scam, fraud, and cybercrime prevention and resolution. Charm Security's AI Agents combine the expertise of fraud professionals and behavioral scientists. Charm Security's AI Agents are powered by a proprietary HVE AI Model for Human Vulnerabilities and Exploit Techniques. Charm Security works alongside fraud and financial crime teams.[3][4]

Charm Security states that attackers exploit trust, fear, urgency and other human vulnerabilities to manipulate decisions and deceive victims. Charm Security built its Agentic AI Workforce with AI agents that can be deployed across the fraud lifecycle, from the back office to the frontline. Charm Security's Agentic AI Workforce supports financial institutions in moving from detection to action. Charm Security's Agentic AI Workforce combines deep fraud expertise with behavioral science to help financial institutions investigate, intervene, resolve and prevent fraud, scams and cybercrime.[4][5][6]

Charm Security offers an AI fraud expert that supports fraud analysts and investigators by connecting signals across alerts, cases, and customer interactions. Charm Security's AI fraud expert interprets human intent and behavioral psychology. Charm Security offers an AI fraud advisor that works alongside customer-facing teams and channels, including contact centers, branches, wealth, and support. Charm Security's AI fraud advisor delivers real-time insights and guidance during high-risk interactions.[3]

Charm Security offers an adversary-facing AI agent that operates beyond the organization's perimeter. Charm Security's adversary-facing AI agent engages scam and fraud infrastructure, impersonators, mule networks, and attacker assets to collect intelligence, uncover patterns, and disrupt operations.[2][3]

Charm Security's AI Agents are deployed as team members across the organization, from the back office in the fraud and security teams to the frontline in customer contact centers, branches, and customer-facing representatives. Charm Security's Agentic AI Workforce deploys AI agents as expert teammates across fraud operations, contact centers, branches and digital channels. Charm Security's AI Agents start by observing and assisting as coworkers while the customer team keeps decision authority. Charm Security's AI Agents then take on low-risk actions independently as confidence grows, and over time can run cases end-to-end within the boundaries the customer team sets. The customer team controls how much authority each Charm Security agent has and adjusts it as confidence grows.[2][3][5]

Charm Security's AI Agents handle the full arc of the fraud lifecycle, investigating cases and prioritizing risk, and intervening with customers in real time as deception unfolds. Charm Security's AI Agents execute and document the resolution while supporting recovery, and gather intelligence on fraud infrastructure and attacker patterns. Charm Security's AI Agents act as expert teammates to fraud, financial crime, security, and customer-facing teams.[3]

Charm Security's AI agents are powered by its proprietary Human Vulnerabilities & Exploits framework, combining deep fraud and security expertise with behavioral science. Charm Security announced the appointment of Dr. Elizabeth Huppert as Behavioral Science Director. Dr. Elizabeth Huppert most recently led behavioral science and scam prevention efforts at JPMorgan Chase. Dr. Huppert works with Charm Security's customers and partners to embed behavioral science strategies into Charm Security's AI agents.[1][3][4]

Charm Security on the record

Sources

Charm Security full record

  1. [1]Privacy policyCharm Security · charmsecurity.com · published October 11, 2026 · Tier A
  2. [2]charmsecurity.comCharm Security · charmsecurity.com · undated page, accessed November 8, 2026 · Tier A
  3. [3]Charm Security | Agentic AI Workforce for Fraud & CybercrimeCharm Security · undated page, accessed November 10, 2026 · Tier A
  4. [4]Dr. Elizabeth Huppert Joins Charm SecurityCharm Security · undated page, accessed November 10, 2026 · Tier A
  5. [5]Charm Security Wins Grand Prix at The Money Awards 2026Charm Security · undated page, accessed November 10, 2026 · Tier A
  6. [6]Charm Security Joins Mastercard Start PathCharm Security · undated page, accessed November 10, 2026 · Tier A

Recorded Future full record

  1. [1]Mastercard to acquire recorded futureRecorded Future · recordedfuture.com · published September 12, 2024 · Tier A
  2. [2]Working in bostonRecorded Future · recordedfuture.com · published October 15, 2026 · Tier A
  3. [3]Advanced Cyber Threat Intelligence | Recorded FutureRecorded Future · undated page, accessed November 10, 2026 · Tier A
  4. [4]Intelligence Platform | Recorded FutureRecorded Future · undated page, accessed November 10, 2026 · Tier A
  5. [5]Intelligence Graph | Recorded FutureRecorded Future · undated page, accessed November 10, 2026 · Tier A
  6. [6]Threat Intelligence | Recorded FutureRecorded Future · undated page, accessed November 10, 2026 · Tier A
  7. [7]Vulnerability Intelligence | Recorded FutureRecorded Future · undated page, accessed November 10, 2026 · Tier A
  8. [8]SecOps Intelligence | Recorded FutureRecorded Future · undated page, accessed November 10, 2026 · Tier A
  9. [9]Protect Assets with Geopolitical Intelligence | Recorded FutureRecorded Future · undated page, accessed November 10, 2026 · Tier A
  10. [10]Demo Center | Explore Powerful Tools | Recorded FutureRecorded Future · undated page, accessed November 10, 2026 · Tier A
  11. [11]Collective Insights® API | Recorded FutureRecorded Future · undated page, accessed November 10, 2026 · Tier A
  12. [12]Integrations for Your Cybersecurity Stack | Recorded FutureRecorded Future · undated page, accessed November 10, 2026 · Tier A
  13. [13]Managed Monitoring Service | Recorded FutureRecorded Future · undated page, accessed November 10, 2026 · Tier A
  14. [14]Recorded Future Announces Strategic Partnership with Wipro to Deliver AI-Powered Threat Intelligence at Global Enterprise ScalePRNewswire · published June 2, 2026 · Tier A

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