CISO Tribune

Vendor comparison · 2 companies

Charm Security vs Cyware

Charm Security builds the Agentic AI Workforce for scam, fraud, and cybercrime prevention and resolution. Cyware sells an AI-powered threat intelligence platform that combines AI agents and collective defense networks to help security teams act on the threat intelligence relevant to them. CISO Tribune files both under Threat intelligence. This page sets the two records side by side: what each sells, where it is based, who owns and funds it, the customers it names and its recent news, each fact numbered to its source.

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Up to four companies side by side.

  • Charm Security
  • Cyware
Charm Security vs Cyware: Products, Customers and Funding Compared
Charm SecurityCharm Security builds the Agentic AI Workforce for scam, fraud, and cybercrime prevention and resolution.charmsecurity.comCywareCyware sells an AI-powered threat intelligence platform that combines AI agents and collective defense networks to help security teams act on the threat intelligence relevant to them.cyware.com
What it sells
  • Fraud Investigation Agent[2]An AI agent that supports fraud analysts by connecting signals across alerts, cases, and customer interactions and guiding decisions across prevention, investigation, and resolution.
  • Fraud Frontline Agent[2]An AI agent that works alongside customer-facing teams and channels, delivering real-time insights to help identify deception and intervene during high-risk interactions.
  • Fraud Intelligence Agent[2]An adversary-facing AI agent that engages scam and fraud infrastructure, impersonators, and mule networks to collect intelligence and disrupt operations through a honeypot network.
  • Cyware Intel Exchange[4][8]An AI-powered threat intelligence platform that turns raw threat data into actionable intelligence.
  • Cyware Intelligence Suite[5]A packaged threat intel program-in-a-box built on Cyware Intel Exchange.
  • Cyware Collaborate[9]A secure, bi-directional threat intelligence sharing and collaboration platform.
  • Cyware Orchestrate[10]A low-code/no-code security orchestration and automation platform.
Categories
Headquarters
Not stated on its pagesNot stated on its pages
Founded
Not stated on its pagesNot stated on its pages
Ownership and funding
Not stated on its pagesNot stated on its pages
Named customers
Not stated on its pagesNot stated on its pages
Recent news
Not stated on its pages
  • October 22, 2026Cyware launched Cyware Last Mile Agents, a new class of AI agents for smaller member organizations in threat-sharing networks.[12]
  • July 22, 2026Cyware appointed Alvaro Warden as Global Head of Channel Sales and Marketplace Ecosystems.[13]
  • March 18, 2026Cyware announced Agentic Fabric, an AI strategy introducing agent-driven workflows for investigation, detection engineering and response.[14]
G2 and Gartner Peer Insights
  • G2: Not stated on its pages
  • Gartner Peer Insights: Not stated on its pages
  • G2: Not stated on its pages
  • Gartner Peer Insights: Not stated on its pages
Who it fits
Charm Security works alongside fraud and financial crime teams, and its AI Agents act as expert teammates to fraud, financial crime, security, and customer-facing teams. The agents are deployed from the back office in fraud and security teams to the frontline in customer contact centers and branches. Customer teams keep decision authority at the start and set the boundaries within which the agents act.From its own pages, Cyware sells to enterprises that want to operationalize threat intelligence across their security tools. Cyware also sells to intel sharing networks, naming ISACs, ISAOs, CERTs, national SOCs, and state, federal, and defense government agencies. Cyware Collaborate is described as used by enterprises, managed security service providers, ISACs, ISAOs, and CERTs. Its sector-specific feeds are aimed at energy, finance, healthcare, and manufacturing organizations.
Last verified
November 8, 2026September 27, 2026

Where they overlap

  • Charm Security and Cyware are both filed under Threat intelligence.

Where they differ, field by field

  • Charm Security's primary category is Fraud prevention; Cyware's is Threat intelligence.
  • Charm Security is also filed under Digital risk protection. Cyware is also filed under SOAR and security automation.
  • Charm Security lists Fraud Investigation Agent, Fraud Frontline Agent and Fraud Intelligence Agent. Cyware lists Cyware Intel Exchange, Cyware Intelligence Suite, Cyware Collaborate and Cyware Orchestrate.

What it sells: Cyware

What Cyware Intel Exchange does[4][8]
Cyware Intel Exchange automates the ingestion, de-duplication, enrichment, correlation, analysis, sharing, and actioning of threat data. It normalizes ingested data to STIX 2.1.
What Cyware Collaborate does[9]
Cyware Collaborate lets organizations aggregate intelligence from multiple sources, contextualize it, and share it in real time with internal teams and trusted external partners. It supports a Detection Engineering Agent that auto-generates production-ready TDL detection rules.
What Cyware Orchestrate does[10]
Cyware Orchestrate lets teams build, deploy, and manage automated workflows across 400+ security, IT, and OT tools. Cyware offers 150+ pre-built playbook templates.

Questions about Charm Security and Cyware

What do Charm Security and Cyware sell?
Charm Security sells Fraud Investigation Agent, Fraud Frontline Agent and Fraud Intelligence Agent. Cyware sells Cyware Intel Exchange, Cyware Intelligence Suite, Cyware Collaborate and Cyware Orchestrate.
Are Charm Security and Cyware in the same category?
They share Threat intelligence. Charm Security's primary category is Fraud prevention and Cyware's is Threat intelligence.
Who are Charm Security and Cyware sold to?
Charm Security works alongside fraud and financial crime teams, and its AI Agents act as expert teammates to fraud, financial crime, security, and customer-facing teams. From its own pages, Cyware sells to enterprises that want to operationalize threat intelligence across their security tools.
What have Charm Security and Cyware announced recently?
October 22, 2026: Cyware launched Cyware Last Mile Agents, a new class of AI agents for smaller member organizations in threat-sharing networks.

About Charm Security

Charm Security builds the Agentic AI Workforce for scam, fraud, and cybercrime prevention and resolution. Charm Security's AI Agents combine the expertise of fraud professionals and behavioral scientists. Charm Security's AI Agents are powered by a proprietary HVE AI Model for Human Vulnerabilities and Exploit Techniques. Charm Security works alongside fraud and financial crime teams.[3][4]

Charm Security states that attackers exploit trust, fear, urgency and other human vulnerabilities to manipulate decisions and deceive victims. Charm Security built its Agentic AI Workforce with AI agents that can be deployed across the fraud lifecycle, from the back office to the frontline. Charm Security's Agentic AI Workforce supports financial institutions in moving from detection to action. Charm Security's Agentic AI Workforce combines deep fraud expertise with behavioral science to help financial institutions investigate, intervene, resolve and prevent fraud, scams and cybercrime.[4][5][6]

Charm Security offers an AI fraud expert that supports fraud analysts and investigators by connecting signals across alerts, cases, and customer interactions. Charm Security's AI fraud expert interprets human intent and behavioral psychology. Charm Security offers an AI fraud advisor that works alongside customer-facing teams and channels, including contact centers, branches, wealth, and support. Charm Security's AI fraud advisor delivers real-time insights and guidance during high-risk interactions.[3]

Charm Security offers an adversary-facing AI agent that operates beyond the organization's perimeter. Charm Security's adversary-facing AI agent engages scam and fraud infrastructure, impersonators, mule networks, and attacker assets to collect intelligence, uncover patterns, and disrupt operations.[2][3]

Charm Security's AI Agents are deployed as team members across the organization, from the back office in the fraud and security teams to the frontline in customer contact centers, branches, and customer-facing representatives. Charm Security's Agentic AI Workforce deploys AI agents as expert teammates across fraud operations, contact centers, branches and digital channels. Charm Security's AI Agents start by observing and assisting as coworkers while the customer team keeps decision authority. Charm Security's AI Agents then take on low-risk actions independently as confidence grows, and over time can run cases end-to-end within the boundaries the customer team sets. The customer team controls how much authority each Charm Security agent has and adjusts it as confidence grows.[2][3][5]

Charm Security's AI Agents handle the full arc of the fraud lifecycle, investigating cases and prioritizing risk, and intervening with customers in real time as deception unfolds. Charm Security's AI Agents execute and document the resolution while supporting recovery, and gather intelligence on fraud infrastructure and attacker patterns. Charm Security's AI Agents act as expert teammates to fraud, financial crime, security, and customer-facing teams.[3]

Charm Security's AI agents are powered by its proprietary Human Vulnerabilities & Exploits framework, combining deep fraud and security expertise with behavioral science. Charm Security announced the appointment of Dr. Elizabeth Huppert as Behavioral Science Director. Dr. Elizabeth Huppert most recently led behavioral science and scam prevention efforts at JPMorgan Chase. Dr. Huppert works with Charm Security's customers and partners to embed behavioral science strategies into Charm Security's AI agents.[1][3][4]

Charm Security on the record

Sources

Charm Security full record

  1. [1]Privacy policyCharm Security · charmsecurity.com · published October 11, 2026 · Tier A
  2. [2]charmsecurity.comCharm Security · charmsecurity.com · undated page, accessed November 8, 2026 · Tier A
  3. [3]Charm Security | Agentic AI Workforce for Fraud & CybercrimeCharm Security · undated page, accessed November 10, 2026 · Tier A
  4. [4]Dr. Elizabeth Huppert Joins Charm SecurityCharm Security · undated page, accessed November 10, 2026 · Tier A
  5. [5]Charm Security Wins Grand Prix at The Money Awards 2026Charm Security · undated page, accessed November 10, 2026 · Tier A
  6. [6]Charm Security Joins Mastercard Start PathCharm Security · undated page, accessed November 10, 2026 · Tier A

Cyware full record

  1. [1]AboutCyware · cyware.com · undated page, accessed September 27, 2026 · Tier A
  2. [2]Forbes recognizes cyware as one of americas best startup employers of 2026 302709209Cyware via PR Newswire · prnewswire.com · published March 10, 2026 · Tier A
  3. [3]Cyware - AI-Powered Threat Intelligence Platform | HomeCyware · undated page, accessed October 24, 2026 · Tier A
  4. [4]Threat Intelligence Platform (TIP) | Cyware Intel ExchangeCyware · undated page, accessed November 5, 2026 · Tier A
  5. [5]Cyware Intelligence Suite – Unified Threat Intelligence Program in a BoxCyware · undated page, accessed November 5, 2026 · Tier A
  6. [6]Comprehensive Cyber Threat Feeds for Enhanced Security | CywareCyware · undated page, accessed November 5, 2026 · Tier A
  7. [7]Digital Risk Protection (DRP) | Cyware Intelligence SuiteCyware · undated page, accessed November 5, 2026 · Tier A
  8. [8]Privacy-First Real-Time Malware Sandboxing for Faster Threat Investigations | CywareCyware · undated page, accessed November 5, 2026 · Tier A
  9. [9]Cyware Collaborate – Secure Bi-Directional Threat Intelligence SharingCyware · undated page, accessed November 5, 2026 · Tier A
  10. [10]Cyware Orchestrate – AI-Powered Hyper-Orchestration & AutomationCyware · undated page, accessed November 5, 2026 · Tier A
  11. [11]Cyware Respond - Real-time Security Orchestration and AutomationCyware · undated page, accessed November 5, 2026 · Tier A
  12. [12]Cyware Launches New "Last Mile" Agents to Help Smaller Organizations Act on the Threat Intelligence They Already ReceiveCyware · published October 22, 2026 · Tier A
  13. [13]Cyware Strengthens Partner-First Strategy with Appointment of Alvaro WardenPRNewswire · published July 22, 2026 · Tier A
  14. [14]Cyware Introduces Agentic AI Fabric to Enable Threat Intelligence-Driven Workflows Across the Security EcosystemBusiness Wire · published March 18, 2026 · Tier A

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