CISO Tribune

Vendor comparison · 2 companies

Charm Security vs Incode

Charm Security builds the Agentic AI Workforce for scam, fraud, and cybercrime prevention and resolution. Incode is an identity platform that verifies people, businesses and AI agents, with identity verification, deepfake detection, authentication and workforce products. CISO Tribune files both under Fraud prevention. This page sets the two records side by side: what each sells, where it is based, who owns and funds it, the customers it names and its recent news, each fact numbered to its source.

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Up to four companies side by side.

  • Charm Security
  • Incode
Charm Security vs Incode: Products, Customers and Funding Compared
Charm SecurityCharm Security builds the Agentic AI Workforce for scam, fraud, and cybercrime prevention and resolution.charmsecurity.comIncodeIncode is an identity platform that verifies people, businesses and AI agents, with identity verification, deepfake detection, authentication and workforce products.incode.com
What it sells
  • Fraud Investigation Agent[2]An AI agent that supports fraud analysts by connecting signals across alerts, cases, and customer interactions and guiding decisions across prevention, investigation, and resolution.
  • Fraud Frontline Agent[2]An AI agent that works alongside customer-facing teams and channels, delivering real-time insights to help identify deception and intervene during high-risk interactions.
  • Fraud Intelligence Agent[2]An adversary-facing AI agent that engages scam and fraud infrastructure, impersonators, and mule networks to collect intelligence and disrupt operations through a honeypot network.
  • Identity Verification[3]Document, biometric, and liveness checks in a single flow.
  • TrustGraph[3][18]A trust network that connects people, AI agents, and actions across 700+ enterprises.
  • Deepsight[3][7][10][12][16]Incode's proprietary deepfake and liveness detection engine.
  • Authentication[3]Returning customers sign in with a glance, matched to the identity verified at onboarding.
Categories
Headquarters
Not stated on its pagesSan Francisco, United States[2]
Founded
Not stated on its pagesNot stated on its pages
Ownership and funding
Not stated on its pagesNot stated on its pages
Named customers
Not stated on its pagesNot stated on its pages
Recent news
Not stated on its pages
  • October 14, 2026Incode launched TrustGraph, a privacy-preserving trust network for detecting repeat fraud and agentic fraud across institutions.[18]
  • March 4, 2026Incode secured iBeta Level 3 Presentation Attack Detection conformance for its face liveness technology on iOS and Android.[17]
  • December 2, 2025Incode Technologies announced the launch of Deepsight, an AI defense that detects and blocks deepfakes, injected virtual cameras, and synthetic identity attacks.[16]
G2 and Gartner Peer Insights
  • G2: Not stated on its pages
  • Gartner Peer Insights: Not stated on its pages
  • G2: listed, seen November 4, 2026[5]
  • Gartner Peer Insights: Not stated on its pages
Who it fits
Charm Security works alongside fraud and financial crime teams, and its AI Agents act as expert teammates to fraud, financial crime, security, and customer-facing teams. The agents are deployed from the back office in fraud and security teams to the frontline in customer contact centers and branches. Customer teams keep decision authority at the start and set the boundaries within which the agents act.From its own pages, Incode sells mainly to organizations in financial services, fintech and neobanks, crypto, marketplaces, gaming and gambling, travel and mobility, telco, and the public sector. Incode names banks, telcos, and marketplaces among the organizations that verify with it. Workforce is aimed at employers that need to verify employees, contractors, and freelancers.
Last verified
November 8, 2026September 27, 2026

Where they overlap

  • Charm Security and Incode are both filed under Fraud prevention.

Where they differ, field by field

  • Charm Security's primary category is Fraud prevention; Incode's is Identity verification.
  • Charm Security is also filed under Digital risk protection and Threat intelligence.
  • Charm Security lists Fraud Investigation Agent, Fraud Frontline Agent and Fraud Intelligence Agent. Incode lists Identity Verification, TrustGraph, Deepsight and Authentication.
  • Incode is headquartered in San Francisco, United States.

What it sells: Incode

What Identity Verification does[3]
The user photographs their government ID and takes a selfie. Incode says AI checks document legitimacy and detects tampering and forgery. Facial recognition cross-compares the live capture with the ID portrait.
What Deepsight does[3][7][10][12][16]
Deepsight protects organizations from deepfakes, AI-driven impersonation, synthetic documents, camera injection, and device tampering. Its device integrity layer detects tampered, emulated, or rooted devices. Its camera integrity layer blocks virtual cameras and prevents video injection with camera source validation.
What Authentication does[3]
iOS, Android, and Web SDKs cover the app and the browser, and call-center flows confirm a caller with a selfie. Deepsight screens the capture for deepfakes, video injection, and device tampering.

Questions about Charm Security and Incode

What do Charm Security and Incode sell?
Charm Security sells Fraud Investigation Agent, Fraud Frontline Agent and Fraud Intelligence Agent. Incode sells Identity Verification, TrustGraph, Deepsight and Authentication.
Are Charm Security and Incode in the same category?
They share Fraud prevention. Charm Security's primary category is Fraud prevention and Incode's is Identity verification.
Where are Charm Security and Incode headquartered?
Incode is headquartered in San Francisco, United States.
Who are Charm Security and Incode sold to?
Charm Security works alongside fraud and financial crime teams, and its AI Agents act as expert teammates to fraud, financial crime, security, and customer-facing teams. From its own pages, Incode sells mainly to organizations in financial services, fintech and neobanks, crypto, marketplaces, gaming and gambling, travel and mobility, telco, and the public sector.
What have Charm Security and Incode announced recently?
October 14, 2026: Incode launched TrustGraph, a privacy-preserving trust network for detecting repeat fraud and agentic fraud across institutions.

About Charm Security

Charm Security builds the Agentic AI Workforce for scam, fraud, and cybercrime prevention and resolution. Charm Security's AI Agents combine the expertise of fraud professionals and behavioral scientists. Charm Security's AI Agents are powered by a proprietary HVE AI Model for Human Vulnerabilities and Exploit Techniques. Charm Security works alongside fraud and financial crime teams.[3][4]

Charm Security states that attackers exploit trust, fear, urgency and other human vulnerabilities to manipulate decisions and deceive victims. Charm Security built its Agentic AI Workforce with AI agents that can be deployed across the fraud lifecycle, from the back office to the frontline. Charm Security's Agentic AI Workforce supports financial institutions in moving from detection to action. Charm Security's Agentic AI Workforce combines deep fraud expertise with behavioral science to help financial institutions investigate, intervene, resolve and prevent fraud, scams and cybercrime.[4][5][6]

Charm Security offers an AI fraud expert that supports fraud analysts and investigators by connecting signals across alerts, cases, and customer interactions. Charm Security's AI fraud expert interprets human intent and behavioral psychology. Charm Security offers an AI fraud advisor that works alongside customer-facing teams and channels, including contact centers, branches, wealth, and support. Charm Security's AI fraud advisor delivers real-time insights and guidance during high-risk interactions.[3]

Charm Security offers an adversary-facing AI agent that operates beyond the organization's perimeter. Charm Security's adversary-facing AI agent engages scam and fraud infrastructure, impersonators, mule networks, and attacker assets to collect intelligence, uncover patterns, and disrupt operations.[2][3]

Charm Security's AI Agents are deployed as team members across the organization, from the back office in the fraud and security teams to the frontline in customer contact centers, branches, and customer-facing representatives. Charm Security's Agentic AI Workforce deploys AI agents as expert teammates across fraud operations, contact centers, branches and digital channels. Charm Security's AI Agents start by observing and assisting as coworkers while the customer team keeps decision authority. Charm Security's AI Agents then take on low-risk actions independently as confidence grows, and over time can run cases end-to-end within the boundaries the customer team sets. The customer team controls how much authority each Charm Security agent has and adjusts it as confidence grows.[2][3][5]

Charm Security's AI Agents handle the full arc of the fraud lifecycle, investigating cases and prioritizing risk, and intervening with customers in real time as deception unfolds. Charm Security's AI Agents execute and document the resolution while supporting recovery, and gather intelligence on fraud infrastructure and attacker patterns. Charm Security's AI Agents act as expert teammates to fraud, financial crime, security, and customer-facing teams.[3]

Charm Security's AI agents are powered by its proprietary Human Vulnerabilities & Exploits framework, combining deep fraud and security expertise with behavioral science. Charm Security announced the appointment of Dr. Elizabeth Huppert as Behavioral Science Director. Dr. Elizabeth Huppert most recently led behavioral science and scam prevention efforts at JPMorgan Chase. Dr. Huppert works with Charm Security's customers and partners to embed behavioral science strategies into Charm Security's AI agents.[1][3][4]

Charm Security on the record

Sources

Charm Security full record

  1. [1]Privacy policyCharm Security · charmsecurity.com · published October 11, 2026 · Tier A
  2. [2]charmsecurity.comCharm Security · charmsecurity.com · undated page, accessed November 8, 2026 · Tier A
  3. [3]Charm Security | Agentic AI Workforce for Fraud & CybercrimeCharm Security · undated page, accessed November 10, 2026 · Tier A
  4. [4]Dr. Elizabeth Huppert Joins Charm SecurityCharm Security · undated page, accessed November 10, 2026 · Tier A
  5. [5]Charm Security Wins Grand Prix at The Money Awards 2026Charm Security · undated page, accessed November 10, 2026 · Tier A
  6. [6]Charm Security Joins Mastercard Start PathCharm Security · undated page, accessed November 10, 2026 · Tier A

Incode full record

  1. [1]incode.comIncode · incode.com · undated page, accessed September 27, 2026 · Tier A
  2. [2]Interac chooses incode to strengthen identity verification in canadaIncode · incode.com · undated page, accessed September 27, 2026 · Tier A
  3. [3]AI Identity Verification Software & KYC Platform | IncodeIncode · undated page, accessed October 25, 2026 · Tier A
  4. [4]Incode Launches Agentic Identity to Verify and Secure AI Agents in the Era of Autonomous ComputingBusiness Wire · published October 27, 2025 · Tier A
  5. [5]Incode Reviews 2026: Details, Pricing, & Features | G2G2 · undated page, accessed October 25, 2026 · Tier C
  6. [6]Incode: AI-Powered Identity Verification CompanyIncode · undated page, accessed November 4, 2026 · Tier A
  7. [7]Identity Verification — IncodeIncode · undated page, accessed November 4, 2026 · Tier A
  8. [8]UI customization — IncodeIncode · undated page, accessed November 4, 2026 · Tier A
  9. [9]Advanced analytics | IncodeIncode · undated page, accessed November 4, 2026 · Tier A
  10. [10]Deepsight: Deepfake Detection & Liveness AI | IncodeIncode · undated page, accessed November 4, 2026 · Tier A
  11. [11]Products | IncodeIncode · undated page, accessed November 4, 2026 · Tier A
  12. [12]Authentication: Face Login for Returning Users | IncodeIncode · undated page, accessed November 4, 2026 · Tier A
  13. [13]On device age estimationIncode · undated page, accessed November 4, 2026 · Tier A
  14. [14]Workforce: Employee Identity Verification & KYE | IncodeIncode · undated page, accessed November 4, 2026 · Tier A
  15. [15]Agentic Identity: Verified Identity for AI Agents | IncodeIncode · undated page, accessed November 4, 2026 · Tier A
  16. [16]Incode Launches Deepsight, the World’s Most Accurate Deepfake DefenseUK Tech News · published December 2, 2025 · Tier A
  17. [17]Incode reaches iBeta Level 3 with passive selfie livenessSecurityBrief US · published March 4, 2026 · Tier A
  18. [18]Incode launches TrustGraph, the First Trust Network Built for the Agentic EraWRAL · published October 14, 2026 · Tier A

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