CISO Tribune

Vendor comparison · 2 companies

Charm Security vs DataDome

Charm Security builds the Agentic AI Workforce for scam, fraud, and cybercrime prevention and resolution. DataDome sells bot protection for websites, mobile apps, APIs and MCP servers. CISO Tribune files both under Fraud prevention. This page sets the two records side by side: what each sells, where it is based, who owns and funds it, the customers it names and its recent news, each fact numbered to its source.

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Up to four companies side by side.

  • Charm Security
  • DataDome
Charm Security vs DataDome: Products, Customers and Funding Compared
Charm SecurityCharm Security builds the Agentic AI Workforce for scam, fraud, and cybercrime prevention and resolution.charmsecurity.comDataDomeDataDome sells bot protection for websites, mobile apps, APIs and MCP servers.datadome.co
What it sells
  • Fraud Investigation Agent[2]An AI agent that supports fraud analysts by connecting signals across alerts, cases, and customer interactions and guiding decisions across prevention, investigation, and resolution.
  • Fraud Frontline Agent[2]An AI agent that works alongside customer-facing teams and channels, delivering real-time insights to help identify deception and intervene during high-risk interactions.
  • Fraud Intelligence Agent[2]An adversary-facing AI agent that engages scam and fraud infrastructure, impersonators, and mule networks to collect intelligence and disrupt operations through a honeypot network.
  • Bot Protect[2][3][10][11]Bot protection for websites, mobile apps, APIs and MCP servers.
  • Agent Trust[3][4][5]Validates the identity and intent of AI agents.
  • Device Check[10]A bot protection feature that works invisibly, without impacting real users.
  • Watchtower[11]A discovery tool that identifies domains and subdomains and assesses their protection level.
  • DataDome Galileo Threat Research[13]A threat research team that monitors new threats and supervises the detection engine.
Categories
Headquarters
Not stated on its pagesNot stated on its pages
Founded
Not stated on its pagesNot stated on its pages
Ownership and funding
Not stated on its pagesNot stated on its pages
Named customers
Not stated on its pagesNot stated on its pages
Recent news
Not stated on its pagesNot stated on its pages
G2 and Gartner Peer Insights
  • G2: Not stated on its pages
  • Gartner Peer Insights: Not stated on its pages
  • G2: listed, seen November 10, 2026[14]
  • Gartner Peer Insights: Not stated on its pages
Who it fits
Charm Security works alongside fraud and financial crime teams, and its AI Agents act as expert teammates to fraud, financial crime, security, and customer-facing teams. The agents are deployed from the back office in fraud and security teams to the frontline in customer contact centers and branches. Customer teams keep decision authority at the start and set the boundaries within which the agents act.DataDome addresses marketers who want to reach real users, not bots. DataDome describes use by operators of high-demand inventory and tickets that need to stop scalper bots. DataDome offers Premium and Enterprise plans that include a dedicated Key Account Manager. DataDome also addresses businesses that want to enable AI agents to browse, compare and buy.
Last verified
November 8, 2026November 3, 2026

Where they overlap

  • Charm Security and DataDome are both filed under Fraud prevention.

Where they differ, field by field

  • Charm Security's primary category is Fraud prevention; DataDome's is Bot and abuse management.
  • Charm Security is also filed under Digital risk protection and Threat intelligence. DataDome is also filed under DDoS protection and API security.
  • Charm Security lists Fraud Investigation Agent, Fraud Frontline Agent and Fraud Intelligence Agent. DataDome lists Bot Protect, Agent Trust, Device Check, Watchtower and DataDome Galileo Threat Research.

What it sells: DataDome

What Bot Protect does[2][3][10][11]
DataDome Bot Protect delivers real-time bot protection and prevention for websites, mobile apps, APIs and MCP servers. DataDome Bot Protect analyzes every request, from page visits to user logins and cart requests. DataDome Bot Protect operates at the edge across 35+ global PoPs.
What Agent Trust does[3][4][5]
Agent Trust validates the identity and intent of AI agents to establish trusted relationships and frictionless transactions with AI agents, users and accounts. Agent Trust relies on Web Bot Auth, an authentication method that uses cryptographic signatures, to verify the identity of AI agents on every request. Agent Trust allows customers to see AI agent traffic, trust the good agents and automatically block the bad ones.
What Device Check does[10]
Device Check is a bot protection feature that works invisibly, without impacting real users. Device Check is integrated into the DataDome bot and fraud detection engine. Device Check collects client-side signals from the device before a request is processed. Device Check works as a core feature of Bot Protect.
What Watchtower does[11]
Watchtower is a discovery tool included with Bot Protect. Watchtower identifies domains and subdomains to assess the level of protection against automated threats. Watchtower analyzes domains and subdomains, finds unprotected assets and provides next-step guidance on how to secure them. Watchtower shows the percentage of coverage across all domains and subdomains.
What DataDome Galileo Threat Research does[13]
DataDome Galileo Threat Research monitors new threats, supervises the detection engine and reacts immediately to attacks. DataDome has a dedicated 24/7 SOC team that monitors traffic alongside expert-supervised AI models.

Questions about Charm Security and DataDome

What do Charm Security and DataDome sell?
Charm Security sells Fraud Investigation Agent, Fraud Frontline Agent and Fraud Intelligence Agent. DataDome sells Bot Protect, Agent Trust, Device Check, Watchtower and DataDome Galileo Threat Research.
Are Charm Security and DataDome in the same category?
They share Fraud prevention. Charm Security's primary category is Fraud prevention and DataDome's is Bot and abuse management.
Who are Charm Security and DataDome sold to?
Charm Security works alongside fraud and financial crime teams, and its AI Agents act as expert teammates to fraud, financial crime, security, and customer-facing teams. DataDome addresses marketers who want to reach real users, not bots.

About Charm Security

Charm Security builds the Agentic AI Workforce for scam, fraud, and cybercrime prevention and resolution. Charm Security's AI Agents combine the expertise of fraud professionals and behavioral scientists. Charm Security's AI Agents are powered by a proprietary HVE AI Model for Human Vulnerabilities and Exploit Techniques. Charm Security works alongside fraud and financial crime teams.[3][4]

Charm Security states that attackers exploit trust, fear, urgency and other human vulnerabilities to manipulate decisions and deceive victims. Charm Security built its Agentic AI Workforce with AI agents that can be deployed across the fraud lifecycle, from the back office to the frontline. Charm Security's Agentic AI Workforce supports financial institutions in moving from detection to action. Charm Security's Agentic AI Workforce combines deep fraud expertise with behavioral science to help financial institutions investigate, intervene, resolve and prevent fraud, scams and cybercrime.[4][5][6]

Charm Security offers an AI fraud expert that supports fraud analysts and investigators by connecting signals across alerts, cases, and customer interactions. Charm Security's AI fraud expert interprets human intent and behavioral psychology. Charm Security offers an AI fraud advisor that works alongside customer-facing teams and channels, including contact centers, branches, wealth, and support. Charm Security's AI fraud advisor delivers real-time insights and guidance during high-risk interactions.[3]

Charm Security offers an adversary-facing AI agent that operates beyond the organization's perimeter. Charm Security's adversary-facing AI agent engages scam and fraud infrastructure, impersonators, mule networks, and attacker assets to collect intelligence, uncover patterns, and disrupt operations.[2][3]

Charm Security's AI Agents are deployed as team members across the organization, from the back office in the fraud and security teams to the frontline in customer contact centers, branches, and customer-facing representatives. Charm Security's Agentic AI Workforce deploys AI agents as expert teammates across fraud operations, contact centers, branches and digital channels. Charm Security's AI Agents start by observing and assisting as coworkers while the customer team keeps decision authority. Charm Security's AI Agents then take on low-risk actions independently as confidence grows, and over time can run cases end-to-end within the boundaries the customer team sets. The customer team controls how much authority each Charm Security agent has and adjusts it as confidence grows.[2][3][5]

Charm Security's AI Agents handle the full arc of the fraud lifecycle, investigating cases and prioritizing risk, and intervening with customers in real time as deception unfolds. Charm Security's AI Agents execute and document the resolution while supporting recovery, and gather intelligence on fraud infrastructure and attacker patterns. Charm Security's AI Agents act as expert teammates to fraud, financial crime, security, and customer-facing teams.[3]

Charm Security's AI agents are powered by its proprietary Human Vulnerabilities & Exploits framework, combining deep fraud and security expertise with behavioral science. Charm Security announced the appointment of Dr. Elizabeth Huppert as Behavioral Science Director. Dr. Elizabeth Huppert most recently led behavioral science and scam prevention efforts at JPMorgan Chase. Dr. Huppert works with Charm Security's customers and partners to embed behavioral science strategies into Charm Security's AI agents.[1][3][4]

Charm Security on the record

Sources

Charm Security full record

  1. [1]Privacy policyCharm Security · charmsecurity.com · published October 11, 2026 · Tier A
  2. [2]charmsecurity.comCharm Security · charmsecurity.com · undated page, accessed November 8, 2026 · Tier A
  3. [3]Charm Security | Agentic AI Workforce for Fraud & CybercrimeCharm Security · undated page, accessed November 10, 2026 · Tier A
  4. [4]Dr. Elizabeth Huppert Joins Charm SecurityCharm Security · undated page, accessed November 10, 2026 · Tier A
  5. [5]Charm Security Wins Grand Prix at The Money Awards 2026Charm Security · undated page, accessed November 10, 2026 · Tier A
  6. [6]Charm Security Joins Mastercard Start PathCharm Security · undated page, accessed November 10, 2026 · Tier A

DataDome full record

  1. [1]The power of global perspectives datadome sales teamDataDome · careers.datadome.co · undated page, accessed November 3, 2026 · Tier A
  2. [2]datadome.coDataDome · datadome.co · undated page, accessed November 3, 2026 · Tier A
  3. [3]DataDome Bot Detection, Mitigation & Protection Solution With Agent TrustDataDome · undated page, accessed November 10, 2026 · Tier A
  4. [4]Company | About DataDomeDataDome · undated page, accessed November 10, 2026 · Tier A
  5. [5]Agentic Commerce Trust Management Solution | DataDomeDataDome · undated page, accessed November 10, 2026 · Tier A
  6. [6]DataDome | Bot Management & Agent Trust PlatformDataDome · undated page, accessed November 10, 2026 · Tier A
  7. [7]Cyberfraud Protection for Fraud Teams | DataDomeDataDome · undated page, accessed November 10, 2026 · Tier A
  8. [8]DataDome PricingDataDome · undated page, accessed November 10, 2026 · Tier A
  9. [9]Ad Fraud Protection for Marketing Teams | DataDomeDataDome · undated page, accessed November 10, 2026 · Tier A
  10. [10]Device Check: Invisible Protection for AI-Powered Threats | DataDomeDataDome · undated page, accessed November 10, 2026 · Tier A
  11. [11]Discover Hidden Risks or Vulnerabilities with Watchtower | DataDomeDataDome · undated page, accessed November 10, 2026 · Tier A
  12. [12]Workspaces: Personalized Security for Your Business | DataDomeDataDome · undated page, accessed November 10, 2026 · Tier A
  13. [13]DataDome Professional Services & Support | DataDomeDataDome · undated page, accessed November 10, 2026 · Tier A
  14. [14]DataDome Reviews 2026: Details, Pricing, & FeaturesG2 · undated page, accessed November 10, 2026 · Tier C

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