CISO Tribune

Vendor comparison · 2 companies

Charm Security vs Jericho Security

Charm Security builds the Agentic AI Workforce for scam, fraud, and cybercrime prevention and resolution. Jericho Security sells a cybersecurity awareness training platform and phishing simulations for employees. CISO Tribune files both under Digital risk protection. This page sets the two records side by side: what each sells, where it is based, who owns and funds it, the customers it names and its recent news, each fact numbered to its source.

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  • Charm Security
  • Jericho Security
Charm Security vs Jericho Security: Products, Customers and Funding Compared
Charm SecurityCharm Security builds the Agentic AI Workforce for scam, fraud, and cybercrime prevention and resolution.charmsecurity.comJericho SecurityJericho Security sells a cybersecurity awareness training platform and phishing simulations for employees.jerichosecurity.com
What it sells
  • Fraud Investigation Agent[2]An AI agent that supports fraud analysts by connecting signals across alerts, cases, and customer interactions and guiding decisions across prevention, investigation, and resolution.
  • Fraud Frontline Agent[2]An AI agent that works alongside customer-facing teams and channels, delivering real-time insights to help identify deception and intervene during high-risk interactions.
  • Fraud Intelligence Agent[2]An adversary-facing AI agent that engages scam and fraud infrastructure, impersonators, and mule networks to collect intelligence and disrupt operations through a honeypot network.
  • Performance Analytics[6]Reports open rates, click rates, fail rates and report rates from phishing simulations.
  • Triage Center[8]Command hub for AI-driven phishing remediation.
Categories
Headquarters
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Founded
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Ownership and funding
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Named customers
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Recent news
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G2 and Gartner Peer Insights
  • G2: Not stated on its pages
  • Gartner Peer Insights: Not stated on its pages
  • G2: Not stated on its pages
  • Gartner Peer Insights: Not stated on its pages
Who it fits
Charm Security works alongside fraud and financial crime teams, and its AI Agents act as expert teammates to fraud, financial crime, security, and customer-facing teams. The agents are deployed from the back office in fraud and security teams to the frontline in customer contact centers and branches. Customer teams keep decision authority at the start and set the boundaries within which the agents act.Jericho Security states that every organization can benefit from awareness training, regardless of size or industry. Jericho Security offers customized cybersecurity training for small businesses and enterprise cybersecurity training. For operational technology, Jericho Security describes energy, manufacturing and defense sectors and employees in plant operations, engineering and facilities management.
Last verified
November 8, 2026November 8, 2026

Where they overlap

  • Charm Security and Jericho Security are both filed under Digital risk protection.

Where they differ, field by field

  • Charm Security's primary category is Fraud prevention; Jericho Security's is Security awareness training.
  • Charm Security is also filed under Threat intelligence. Jericho Security is also filed under Human risk management.
  • Charm Security lists Fraud Investigation Agent, Fraud Frontline Agent and Fraud Intelligence Agent. Jericho Security lists Performance Analytics and Triage Center.

What it sells: Jericho Security

What Performance Analytics does[6]
Jericho Security provides analytics on employee performance metrics such as open rates, click rates, fail rates and report rates. The analytics show how each employee or department is handling phishing threats. After reviewing the data, custom cybersecurity training can be assigned to employees who need extra help.
What Triage Center does[8]
Jericho Security's phishing triage solution is designed to help organizations detect, prioritize and respond to phishing threats in real time. A triage solution automates threat analysis, response workflows and remediation.

Questions about Charm Security and Jericho Security

What do Charm Security and Jericho Security sell?
Charm Security sells Fraud Investigation Agent, Fraud Frontline Agent and Fraud Intelligence Agent. Jericho Security sells Performance Analytics and Triage Center.
Are Charm Security and Jericho Security in the same category?
They share Digital risk protection. Charm Security's primary category is Fraud prevention and Jericho Security's is Security awareness training.
Who are Charm Security and Jericho Security sold to?
Charm Security works alongside fraud and financial crime teams, and its AI Agents act as expert teammates to fraud, financial crime, security, and customer-facing teams. Jericho Security states that every organization can benefit from awareness training, regardless of size or industry.

About Charm Security

Charm Security builds the Agentic AI Workforce for scam, fraud, and cybercrime prevention and resolution. Charm Security's AI Agents combine the expertise of fraud professionals and behavioral scientists. Charm Security's AI Agents are powered by a proprietary HVE AI Model for Human Vulnerabilities and Exploit Techniques. Charm Security works alongside fraud and financial crime teams.[3][4]

Charm Security states that attackers exploit trust, fear, urgency and other human vulnerabilities to manipulate decisions and deceive victims. Charm Security built its Agentic AI Workforce with AI agents that can be deployed across the fraud lifecycle, from the back office to the frontline. Charm Security's Agentic AI Workforce supports financial institutions in moving from detection to action. Charm Security's Agentic AI Workforce combines deep fraud expertise with behavioral science to help financial institutions investigate, intervene, resolve and prevent fraud, scams and cybercrime.[4][5][6]

Charm Security offers an AI fraud expert that supports fraud analysts and investigators by connecting signals across alerts, cases, and customer interactions. Charm Security's AI fraud expert interprets human intent and behavioral psychology. Charm Security offers an AI fraud advisor that works alongside customer-facing teams and channels, including contact centers, branches, wealth, and support. Charm Security's AI fraud advisor delivers real-time insights and guidance during high-risk interactions.[3]

Charm Security offers an adversary-facing AI agent that operates beyond the organization's perimeter. Charm Security's adversary-facing AI agent engages scam and fraud infrastructure, impersonators, mule networks, and attacker assets to collect intelligence, uncover patterns, and disrupt operations.[2][3]

Charm Security's AI Agents are deployed as team members across the organization, from the back office in the fraud and security teams to the frontline in customer contact centers, branches, and customer-facing representatives. Charm Security's Agentic AI Workforce deploys AI agents as expert teammates across fraud operations, contact centers, branches and digital channels. Charm Security's AI Agents start by observing and assisting as coworkers while the customer team keeps decision authority. Charm Security's AI Agents then take on low-risk actions independently as confidence grows, and over time can run cases end-to-end within the boundaries the customer team sets. The customer team controls how much authority each Charm Security agent has and adjusts it as confidence grows.[2][3][5]

Charm Security's AI Agents handle the full arc of the fraud lifecycle, investigating cases and prioritizing risk, and intervening with customers in real time as deception unfolds. Charm Security's AI Agents execute and document the resolution while supporting recovery, and gather intelligence on fraud infrastructure and attacker patterns. Charm Security's AI Agents act as expert teammates to fraud, financial crime, security, and customer-facing teams.[3]

Charm Security's AI agents are powered by its proprietary Human Vulnerabilities & Exploits framework, combining deep fraud and security expertise with behavioral science. Charm Security announced the appointment of Dr. Elizabeth Huppert as Behavioral Science Director. Dr. Elizabeth Huppert most recently led behavioral science and scam prevention efforts at JPMorgan Chase. Dr. Huppert works with Charm Security's customers and partners to embed behavioral science strategies into Charm Security's AI agents.[1][3][4]

Charm Security on the record

Sources

Charm Security full record

  1. [1]Privacy policyCharm Security · charmsecurity.com · published October 11, 2026 · Tier A
  2. [2]charmsecurity.comCharm Security · charmsecurity.com · undated page, accessed November 8, 2026 · Tier A
  3. [3]Charm Security | Agentic AI Workforce for Fraud & CybercrimeCharm Security · undated page, accessed November 10, 2026 · Tier A
  4. [4]Dr. Elizabeth Huppert Joins Charm SecurityCharm Security · undated page, accessed November 10, 2026 · Tier A
  5. [5]Charm Security Wins Grand Prix at The Money Awards 2026Charm Security · undated page, accessed November 10, 2026 · Tier A
  6. [6]Charm Security Joins Mastercard Start PathCharm Security · undated page, accessed November 10, 2026 · Tier A

Jericho Security full record

  1. [1]Jericho security achieves il5 authorization with second front systemsJericho Security · jerichosecurity.com · undated page, accessed November 8, 2026 · Tier A
  2. [2]Cybersecurity Awareness Training for Employees | Jericho SecurityJericho Security · undated page, accessed November 10, 2026 · Tier A
  3. [3]Phishing Simulator | AI-Powered Phishing Simulations | JerichoJericho Security · undated page, accessed November 10, 2026 · Tier A
  4. [4]AI Cybersecurity Training for Employees | Jericho SecurityJericho Security · undated page, accessed November 10, 2026 · Tier A
  5. [5]CISO Cybersecurity Dashboard | Jericho SecurityJericho Security · undated page, accessed November 10, 2026 · Tier A
  6. [6]Jericho Security | Employee Performance AnalyticsJericho Security · undated page, accessed November 10, 2026 · Tier A
  7. [7]Customized AI Cybersecurity Training Courses for EmployeesJericho Security · undated page, accessed November 10, 2026 · Tier A
  8. [8]Jericho Security | TriageJericho Security · undated page, accessed November 10, 2026 · Tier A
  9. [9]Jericho Security | Anti-Phishing TrainingJericho Security · undated page, accessed November 10, 2026 · Tier A
  10. [10]Jericho Security | Robotics & OT Cybersecurity TrainingJericho Security · undated page, accessed November 10, 2026 · Tier A
  11. [11]Jericho Security | Deepfake DetectionJericho Security · undated page, accessed November 10, 2026 · Tier A
  12. [12]SMB Cybersecurity: Solutions for Small Business | Jericho SecurityJericho Security · undated page, accessed November 10, 2026 · Tier A
  13. [13]Enterprise Cybersecurity Solutions | Jericho SecurityJericho Security · undated page, accessed November 10, 2026 · Tier A

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