CISO Tribune

Vendor comparison · 2 companies

Charm Security vs SecurityScorecard

Charm Security builds the Agentic AI Workforce for scam, fraud, and cybercrime prevention and resolution. SecurityScorecard sells a platform for continuous vendor monitoring, automated assessments and risk intelligence. CISO Tribune files both under Threat intelligence. This page sets the two records side by side: what each sells, where it is based, who owns and funds it, the customers it names and its recent news, each fact numbered to its source.

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  • Charm Security
  • SecurityScorecard
Charm Security vs SecurityScorecard: Products, Customers and Funding Compared
Charm SecurityCharm Security builds the Agentic AI Workforce for scam, fraud, and cybercrime prevention and resolution.charmsecurity.comSecurityScorecardSecurityScorecard sells a platform for continuous vendor monitoring, automated assessments and risk intelligence.securityscorecard.com
What it sells
  • Fraud Investigation Agent[2]An AI agent that supports fraud analysts by connecting signals across alerts, cases, and customer interactions and guiding decisions across prevention, investigation, and resolution.
  • Fraud Frontline Agent[2]An AI agent that works alongside customer-facing teams and channels, delivering real-time insights to help identify deception and intervene during high-risk interactions.
  • Fraud Intelligence Agent[2]An adversary-facing AI agent that engages scam and fraud infrastructure, impersonators, and mule networks to collect intelligence and disrupt operations through a honeypot network.
  • TITAN AI[3][4][5][6][8][13][17][18]A platform that unifies threat intelligence and third-party data to deliver real-time visibility.
  • TITAN Assess[19]Automates both sides of the security questionnaire with AI-powered workflows and expert human verification.
  • TITAN MAX[20]A managed service built on the SecurityScorecard platform.
  • ChatSSC[16]An agentic AI-powered assistant for questions about SecurityScorecard data.
  • RespondAI[19]Drafts questionnaire answers from a centralized Knowledge Base.
Categories
Headquarters
Not stated on its pagesNew York, United States[2]
Founded
Not stated on its pages2013[2]
Ownership and funding
Not stated on its pagesNot stated on its pages
Named customers
Not stated on its pagesNot stated on its pages
Recent news
Not stated on its pages
  • September 9, 2026SecurityScorecard announced that Sarah Walker has joined the company as President, working alongside its founder and CEO.[11]
  • September 9, 2026SecurityScorecard named Sarah Walker as its President.[12]
  • August 26, 2026SecurityScorecard announced that Sami Khoury, a former Government of Canada cyber security official, has joined its Public Sector Advisory Board.[14]
  • May 14, 2026SecurityScorecard announced its acquisition of Driftnet, whose internet discovery engine is to be brought into the TITAN AI platform.[13]
G2 and Gartner Peer Insights
  • G2: Not stated on its pages
  • Gartner Peer Insights: Not stated on its pages
  • G2: listed, seen November 10, 2026[15]
  • Gartner Peer Insights: Not stated on its pages
Who it fits
Charm Security works alongside fraud and financial crime teams, and its AI Agents act as expert teammates to fraud, financial crime, security, and customer-facing teams. The agents are deployed from the back office in fraud and security teams to the frontline in customer contact centers and branches. Customer teams keep decision authority at the start and set the boundaries within which the agents act.From its own pages, the company addresses CISOs and risk and compliance professionals. It also has pages for information technology organizations, hospitality and gaming, and critical infrastructure. The critical infrastructure page names energy grids, transportation networks, and public utilities. The hospitality page refers to a lean internal security team, and the information technology page refers to tech companies with SaaS sprawl and developer ecosystem risks.
Last verified
November 8, 2026September 27, 2026

Where they overlap

  • Charm Security and SecurityScorecard are both filed under Threat intelligence.

Where they differ, field by field

  • Charm Security's primary category is Fraud prevention; SecurityScorecard's is Third-party risk and security ratings.
  • Charm Security is also filed under Digital risk protection.
  • Charm Security lists Fraud Investigation Agent, Fraud Frontline Agent and Fraud Intelligence Agent. SecurityScorecard lists TITAN AI, TITAN Assess, TITAN MAX, ChatSSC and RespondAI.
  • SecurityScorecard is headquartered in New York, United States.
  • SecurityScorecard was founded in 2013.

What it sells: SecurityScorecard

What TITAN AI does[3][4][5][6][8][13][17][18]
TITAN AI unifies intelligent automation, predictive insight, and vendor interactions. TITAN AI owns the data and runs the workflow natively. TITAN AI connects to existing tools, maps every vendor relationship, and runs continuous discovery with coordinated multi-vendor response. The platform provides always-on third-party monitoring to detect vulnerabilities, threat actor behavior, and nth-party relationships across entire ecosystems.
What TITAN Assess does[19]
TITAN Assess automates both sides of the questionnaire, answering what customers send and managing what is sent to vendors. Questionnaires can be imported or started from SIG or CAIQ Lite and sent to one vendor or an entire portfolio with a single passwordless link. An agent checks every answer against the customer's policy, verifies the vendor's evidence, and calculates a risk score automatically. Customers can publish a Trust Page with verified security information, SOC 2 reports, and policies.
What TITAN MAX does[20]
A standard SecurityScorecard subscription provides the platform for the customer to manage, while TITAN MAX is a managed service built on the SecurityScorecard platform. TITAN MAX is primarily delivered by certified partners. TITAN MAX operates a Vendor Risk Operations Center (VROC) for continuous vendor security monitoring. TITAN MAX works directly with vendors to resolve issues and improve their cybersecurity posture.
What ChatSSC does[16]
SecurityScorecard provides ChatSSC for quick answers about SecurityScorecard data. ChatSSC helps users pinpoint the most critical issues to fix, understand historical score changes, and gain insights into past breaches.
What RespondAI does[19]
RespondAI uses a centralized Knowledge Base to draft answers. RespondAI combines generative AI with a team of certified human reviewers. Customers can import Excel, Word, or PDF questionnaires.

Questions about Charm Security and SecurityScorecard

What do Charm Security and SecurityScorecard sell?
Charm Security sells Fraud Investigation Agent, Fraud Frontline Agent and Fraud Intelligence Agent. SecurityScorecard sells TITAN AI, TITAN Assess, TITAN MAX, ChatSSC and RespondAI.
Are Charm Security and SecurityScorecard in the same category?
They share Threat intelligence. Charm Security's primary category is Fraud prevention and SecurityScorecard's is Third-party risk and security ratings.
Where are Charm Security and SecurityScorecard headquartered?
SecurityScorecard is headquartered in New York, United States.
When were Charm Security and SecurityScorecard founded?
SecurityScorecard was founded in 2013.
Who are Charm Security and SecurityScorecard sold to?
Charm Security works alongside fraud and financial crime teams, and its AI Agents act as expert teammates to fraud, financial crime, security, and customer-facing teams. From its own pages, the company addresses CISOs and risk and compliance professionals.
What have Charm Security and SecurityScorecard announced recently?
September 9, 2026: SecurityScorecard announced that Sarah Walker has joined the company as President, working alongside its founder and CEO.

About Charm Security

Charm Security builds the Agentic AI Workforce for scam, fraud, and cybercrime prevention and resolution. Charm Security's AI Agents combine the expertise of fraud professionals and behavioral scientists. Charm Security's AI Agents are powered by a proprietary HVE AI Model for Human Vulnerabilities and Exploit Techniques. Charm Security works alongside fraud and financial crime teams.[3][4]

Charm Security states that attackers exploit trust, fear, urgency and other human vulnerabilities to manipulate decisions and deceive victims. Charm Security built its Agentic AI Workforce with AI agents that can be deployed across the fraud lifecycle, from the back office to the frontline. Charm Security's Agentic AI Workforce supports financial institutions in moving from detection to action. Charm Security's Agentic AI Workforce combines deep fraud expertise with behavioral science to help financial institutions investigate, intervene, resolve and prevent fraud, scams and cybercrime.[4][5][6]

Charm Security offers an AI fraud expert that supports fraud analysts and investigators by connecting signals across alerts, cases, and customer interactions. Charm Security's AI fraud expert interprets human intent and behavioral psychology. Charm Security offers an AI fraud advisor that works alongside customer-facing teams and channels, including contact centers, branches, wealth, and support. Charm Security's AI fraud advisor delivers real-time insights and guidance during high-risk interactions.[3]

Charm Security offers an adversary-facing AI agent that operates beyond the organization's perimeter. Charm Security's adversary-facing AI agent engages scam and fraud infrastructure, impersonators, mule networks, and attacker assets to collect intelligence, uncover patterns, and disrupt operations.[2][3]

Charm Security's AI Agents are deployed as team members across the organization, from the back office in the fraud and security teams to the frontline in customer contact centers, branches, and customer-facing representatives. Charm Security's Agentic AI Workforce deploys AI agents as expert teammates across fraud operations, contact centers, branches and digital channels. Charm Security's AI Agents start by observing and assisting as coworkers while the customer team keeps decision authority. Charm Security's AI Agents then take on low-risk actions independently as confidence grows, and over time can run cases end-to-end within the boundaries the customer team sets. The customer team controls how much authority each Charm Security agent has and adjusts it as confidence grows.[2][3][5]

Charm Security's AI Agents handle the full arc of the fraud lifecycle, investigating cases and prioritizing risk, and intervening with customers in real time as deception unfolds. Charm Security's AI Agents execute and document the resolution while supporting recovery, and gather intelligence on fraud infrastructure and attacker patterns. Charm Security's AI Agents act as expert teammates to fraud, financial crime, security, and customer-facing teams.[3]

Charm Security's AI agents are powered by its proprietary Human Vulnerabilities & Exploits framework, combining deep fraud and security expertise with behavioral science. Charm Security announced the appointment of Dr. Elizabeth Huppert as Behavioral Science Director. Dr. Elizabeth Huppert most recently led behavioral science and scam prevention efforts at JPMorgan Chase. Dr. Huppert works with Charm Security's customers and partners to embed behavioral science strategies into Charm Security's AI agents.[1][3][4]

Charm Security on the record

Sources

Charm Security full record

  1. [1]Privacy policyCharm Security · charmsecurity.com · published October 11, 2026 · Tier A
  2. [2]charmsecurity.comCharm Security · charmsecurity.com · undated page, accessed November 8, 2026 · Tier A
  3. [3]Charm Security | Agentic AI Workforce for Fraud & CybercrimeCharm Security · undated page, accessed November 10, 2026 · Tier A
  4. [4]Dr. Elizabeth Huppert Joins Charm SecurityCharm Security · undated page, accessed November 10, 2026 · Tier A
  5. [5]Charm Security Wins Grand Prix at The Money Awards 2026Charm Security · undated page, accessed November 10, 2026 · Tier A
  6. [6]Charm Security Joins Mastercard Start PathCharm Security · undated page, accessed November 10, 2026 · Tier A

SecurityScorecard full record

  1. [1]securityscorecard.comSecurityScorecard · securityscorecard.com · published July 17, 2026 · Tier A
  2. [2]Securityscorecard partners with sequoia in 125 million series a funding round 300054965SecurityScorecard via PR Newswire · prnewswire.com · published March 24, 2015 · Tier A
  3. [3]SecurityScorecard | Supply Chain & Third-Party Risk PlatformSecurityScorecard · undated page, accessed October 28, 2026 · Tier A
  4. [4]TPRM & GRC Tools for Risk and Compliance TeamsSecurityScorecard · undated page, accessed October 28, 2026 · Tier A
  5. [5]TPRM for CISOs | Supply Chain Risk ManagementSecurityScorecard · undated page, accessed October 28, 2026 · Tier A
  6. [6]Supply Chain Cybersecurity Platform | SecurityScorecard TITAN AISecurityScorecard · undated page, accessed October 28, 2026 · Tier A
  7. [7]DORA Compliance for Third-Party ICT Risk ManagementSecurityScorecard · undated page, accessed October 28, 2026 · Tier A
  8. [8]Cybersecurity for IT Professionals | SecurityScorecardSecurityScorecard · undated page, accessed October 28, 2026 · Tier A
  9. [9]Hospitality Gaming - SecurityScorecardSecurityScorecard · undated page, accessed October 28, 2026 · Tier A
  10. [10]Critical Infrastructure - SecurityScorecardSecurityScorecard · undated page, accessed October 28, 2026 · Tier A
  11. [11]SecurityScorecard Names Sarah Walker President as Company Expands Its Mission for the AI EraSecurityScorecard · published September 9, 2026 · Tier A
  12. [12]SecurityScorecard Names Sarah Walker President as Company Expands Its Mission for the AI EraBusiness Wire · published September 9, 2026 · Tier A
  13. [13]SecurityScorecard Acquires Driftnet to Power Real-Time, Threat-Informed Third-Party Risk ManagementSecurityScorecard · published May 14, 2026 · Tier A
  14. [14]SecurityScorecard Appoints Former Government of Canada Senior Official for Cyber Security Sami Khoury to Public Sector Advisory BoardSecurityScorecard · published August 26, 2026 · Tier A
  15. [15]SecurityScorecard Reviews 2026: Details, Pricing, & Features | G2G2 · undated page, accessed October 28, 2026 · Tier C
  16. [16]TITAN AI Agents | Accelerated Risk Intelligence | SecurityScorecardSecurityScorecard · undated page, accessed November 10, 2026 · Tier A
  17. [17]TITAN AI Workflow | Vendor Compliance Monitoring & Supply Chain VisibilitySecurityScorecard · undated page, accessed November 10, 2026 · Tier A
  18. [18]Supply Chain Threat Intelligence | SecurityScorecardSecurityScorecard · undated page, accessed November 10, 2026 · Tier A
  19. [19]Titan Assess | AI-Powered Questionnaire AutomationSecurityScorecard · undated page, accessed November 10, 2026 · Tier A
  20. [20]TITAN MAX | Managed Security & Third-Party Risk ServicesSecurityScorecard · undated page, accessed November 10, 2026 · Tier A

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