CISO Tribune

Vendor comparison · 2 companies

Appgate vs Charm Security

Appgate sells ZTNA that is designed to operate at the intersection of IT and OT. Charm Security builds the Agentic AI Workforce for scam, fraud, and cybercrime prevention and resolution. CISO Tribune files both under Fraud prevention. This page sets the two records side by side: what each sells, where it is based, who owns and funds it, the customers it names and its recent news, each fact numbered to its source.

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Up to four companies side by side.

  • Appgate
  • Charm Security
Appgate vs Charm Security: Products, Customers and Funding Compared
AppgateAppgate sells ZTNA that is designed to operate at the intersection of IT and OT.appgate.comCharm SecurityCharm Security builds the Agentic AI Workforce for scam, fraud, and cybercrime prevention and resolution.charmsecurity.com
What it sells
  • AppGate ZTNA[4][9][10][13]A security platform for adaptive, identity-based access to applications and resources.
  • ZTNA for OT[4][11]Extends identity-centric Zero Trust into operational technology environments.
  • Adversary Simulation and Penetration Testing[14]A service that simulates real-world attacks under controlled conditions.
  • Fraud Investigation Agent[2]An AI agent that supports fraud analysts by connecting signals across alerts, cases, and customer interactions and guiding decisions across prevention, investigation, and resolution.
  • Fraud Frontline Agent[2]An AI agent that works alongside customer-facing teams and channels, delivering real-time insights to help identify deception and intervene during high-risk interactions.
  • Fraud Intelligence Agent[2]An adversary-facing AI agent that engages scam and fraud infrastructure, impersonators, and mule networks to collect intelligence and disrupt operations through a honeypot network.
Categories
Headquarters
Miami, United States[3]Not stated on its pages
Founded
Not stated on its pagesNot stated on its pages
Ownership and funding
Privately held[2][4][6][9]Not stated on its pages
Named customers
Not stated on its pagesNot stated on its pages
Recent news
  • March 23, 2026AppGate launched an Operational Technology ZTNA product offering, announced at the RSAC 2026 Conference.[5]
Not stated on its pages
G2 and Gartner Peer Insights
  • G2: Not stated on its pages
  • Gartner Peer Insights: listed, seen October 23, 2026[6]
  • G2: Not stated on its pages
  • Gartner Peer Insights: Not stated on its pages
Who it fits
From its own pages, Appgate sells mainly to enterprises and government agencies. Its financial services material addresses banks, insurers and financial firms. Its healthcare material covers authorized clinicians, staff and partners across healthcare IT and OT systems. Appgate ZTNA can be deployed cloud-hosted, self-hosted or isolated.Charm Security works alongside fraud and financial crime teams, and its AI Agents act as expert teammates to fraud, financial crime, security, and customer-facing teams. The agents are deployed from the back office in fraud and security teams to the frontline in customer contact centers and branches. Customer teams keep decision authority at the start and set the boundaries within which the agents act.
Last verified
September 27, 2026November 8, 2026

Where they overlap

  • Appgate and Charm Security are both filed under Fraud prevention.

Where they differ, field by field

  • Appgate's primary category is Zero trust network access; Charm Security's is Fraud prevention.
  • Charm Security is also filed under Digital risk protection and Threat intelligence.
  • Appgate lists AppGate ZTNA, ZTNA for OT and Adversary Simulation and Penetration Testing. Charm Security lists Fraud Investigation Agent, Fraud Frontline Agent and Fraud Intelligence Agent.
  • Appgate is headquartered in Miami, United States.
  • Appgate is privately held.

What it sells: Appgate

What AppGate ZTNA does[4][9][10][13]
AppGate ZTNA is a security platform that provides adaptive, identity-based access to applications and resources without exposing the network. Appgate says it enforces the principle of least privilege and continuous verification, protecting both on-prem and cloud environments. Appliances can be virtual or physical.
What ZTNA for OT does[4][11]
ZTNA for OT controls who and what can reach critical systems and governs the sessions that require deeper oversight. Vaulted credentials are injected into the session, and governed sessions are recorded from start to finish. ZTNA for OT can be deployed on premises.
What Adversary Simulation and Penetration Testing does[14]
Appgate says its team can evaluate networks, applications, wireless infrastructure, IoT devices and XaaS. Appgate says its testing combines automated tools (20%) with manual testing (80%).

Questions about Appgate and Charm Security

What do Appgate and Charm Security sell?
Appgate sells AppGate ZTNA, ZTNA for OT and Adversary Simulation and Penetration Testing. Charm Security sells Fraud Investigation Agent, Fraud Frontline Agent and Fraud Intelligence Agent.
Are Appgate and Charm Security in the same category?
They share Fraud prevention. Appgate's primary category is Zero trust network access and Charm Security's is Fraud prevention.
Where are Appgate and Charm Security headquartered?
Appgate is headquartered in Miami, United States.
Who owns Appgate and Charm Security?
Appgate is privately held.
Who are Appgate and Charm Security sold to?
From its own pages, Appgate sells mainly to enterprises and government agencies. Charm Security works alongside fraud and financial crime teams, and its AI Agents act as expert teammates to fraud, financial crime, security, and customer-facing teams.
What have Appgate and Charm Security announced recently?
March 23, 2026: AppGate launched an Operational Technology ZTNA product offering, announced at the RSAC 2026 Conference.

About Appgate

Appgate sells ZTNA that is designed to operate at the intersection of IT and OT. Appgate says it safeguards enterprises and government agencies worldwide. Appgate describes Zero Trust Network Access, or ZTNA, as replacing implicit trust with continuous verification, with every access request evaluated on identity, device posture and risk. Appgate cloaks sensitive assets, supports IPv4 and IPv6 traffic, and works alongside industrial control systems that route legacy protocols.[1][7][8]

Appgate describes direct-routed ZTNA as a deployment model where traffic from users or devices is routed directly to the protected applications without passing through a centralized cloud proxy. Appgate says its ZTNA does not require a public cloud and can operate entirely on-premises or in hybrid environments. Appgate says its ZTNA can be fully deployed on-premises, including all controllers and gateways. Appgate says its ZTNA does not require a full mesh, and its direct-routed architecture supports hub-and-spoke or hybrid topologies. Appgate says traffic can continue to flow through alternate gateways if one fails.[11]

The core component of Appgate ZTNA is the appliance, and appliances can be virtual or physical. The Appgate ZTNA Controller acts as the policy engine and policy decision point. The Appgate ZTNA Gateway acts as the policy enforcement point and controls the flow of access to protected resources. Appgate says all appliances are delivered as a virtual machine at no cost and are alternatively available as a physical device for an additional charge. Appgate uses single packet authorization to make internet-facing resources invisible to unauthorized users. Appgate ZTNA uses mTLS FIPS 140-3 compliant encryption on every connection to an authorized gateway.[10]

Appgate says its ZTNA can be cloud-hosted, self-hosted or isolated. In the cloud-hosted model, the controller is hosted in the Zero Trust platform cloud environment, while other appliances remain hosted in the customer's controlled environment. In the self-hosted model, all Appgate ZTNA appliances are deployed in the customer's controlled environment and connected to the Zero Trust platform for value-add services.[10]

Appgate says ZTNA for OT extends identity-centric Zero Trust into operational technology environments and controls who and what can reach critical systems. ZTNA for OT secures access for the employees, vendors and OEMs who keep critical systems running. For sessions that need deeper oversight, Appgate brokers the connection instead of only authorizing it at the front end. Vaulted credentials are injected into the session, so users reach approved systems without seeing, holding or sharing the credentials. Governed sessions are recorded from start to finish, and a supervisor can end an in-flight session and capture a reason for the action. Appgate says ZTNA for OT can be deployed on premises.[11]

Appgate customers install a Linux Headless Client on servers, VMs or Kubernetes nodes running AI agents. Appgate offers a Kubernetes injector that automatically provisions ZTNA enforcement at the pod level.[12]

Appgate says its professional services team supports onboarding for AppGate ZTNA customers. Core deployment includes support for initial installation, access configuration and user acceptance testing for AppGate ZTNA production rollout. Stand-alone or add-on services can be procured, and custom services can replace or enhance standard implementation. Appgate's Adversary Simulation and Penetration Testing Service simulates sophisticated, real-world attacks under controlled conditions. Appgate says its testing combines automated tools (20%) with manual testing (80%), and that its team has a 20+ year history and thousands of tests conducted. Appgate says the service can test a security environment to verify compliance with regulatory standards like PCI-DSS, HIPAA, or GDPR.[13][14]

Appgate describes VPN replacement as secure access for users to business-critical applications and services, anywhere, without exposing the network. Appgate says AppGate ZTNA can operate alongside existing VPN infrastructure during migration. Appgate says ZTNA replaces broad VPN tunnels with time-bound, least-privilege entitlements enforced through its controller-based policy engine. Appgate offers a Zero Trust solution built to secure complex healthcare networks, safeguard legacy devices, and support uninterrupted, compliant care. Appgate says its ZTNA secures access to complex financial ecosystems, including customer data, trading platforms and payment networks. Appgate says its energy offering enforces least-privilege access policies across smart grids and decentralized networks to simplify adherence to NERC CIP. Appgate says its healthcare offering enforces least-privilege access policies across hospitals, imaging systems, and telehealth networks to simplify adherence to HIPAA and HITECH. Appgate says its financial services offering enforces least-privilege policies across hybrid environments to simplify adherence to PCI DSS, FFIEC, GLBA and GDPR.[1][8][12][14][15][16][17]

Appgate on the record

Sources

Appgate full record

  1. [1]appgate.comAppgate · appgate.com · undated page, accessed September 27, 2026 · Tier A
  2. [2]Appgate completes recapitalization embarks on next phase of growthAppgate · appgate.com · published July 3, 2024 · Tier A
  3. [3]Appgate a Leading Cybersecurity Company to Merge With Public Company Newtown Lane MarketingAppgate via Business Wire · businesswire.com · published February 9, 2021 · Tier A
  4. [4]Zero Trust Network Access (ZTNA) Platform | AppGateAppGate · undated page, accessed October 23, 2026 · Tier A
  5. [5]AppGate Launches Secure Remote Access for Industrial OT, Expanding Zero Trust PortfolioBusiness Wire · published March 23, 2026 · Tier A
  6. [6]Appgate Reviews, Ratings & Features 2026 | Gartner Peer InsightsGartner Peer Insights · undated page, accessed October 23, 2026 · Tier C
  7. [7]Manufacturing | AppGateAppgate · undated page, accessed November 5, 2026 · Tier A
  8. [8]Financial Services | AppGateAppgate · undated page, accessed November 5, 2026 · Tier A
  9. [9]ZTNA FAQ: Architecture, VPN Migration and Security | AppGateAppgate · undated page, accessed November 5, 2026 · Tier A
  10. [10]How AppGate ZTNA Works | Zero Trust Network Access (ZTNA) | AppGateAppgate · undated page, accessed November 5, 2026 · Tier A
  11. [11]Zero Trust Network Access (ZTNA) for OT | AppGateAppgate · undated page, accessed November 5, 2026 · Tier A
  12. [12]Agentic AI Security: Zero Trust for AI Agents | AppGateAppgate · undated page, accessed November 5, 2026 · Tier A
  13. [13]AppGate ZTNA Professional Services | AppGateAppgate · undated page, accessed November 5, 2026 · Tier A
  14. [14]Adversary Simulation and Penetration Testing | AppGateAppgate · undated page, accessed November 5, 2026 · Tier A
  15. [15]VPN Replacement: Secure Remote Access with ZTNA | AppGateAppgate · undated page, accessed November 5, 2026 · Tier A
  16. [16]Healthcare | AppGateAppgate · undated page, accessed November 5, 2026 · Tier A
  17. [17]Energy Industry | AppGateAppgate · undated page, accessed November 5, 2026 · Tier A

Charm Security full record

  1. [1]Privacy policyCharm Security · charmsecurity.com · published October 11, 2026 · Tier A
  2. [2]charmsecurity.comCharm Security · charmsecurity.com · undated page, accessed November 8, 2026 · Tier A
  3. [3]Charm Security | Agentic AI Workforce for Fraud & CybercrimeCharm Security · undated page, accessed November 10, 2026 · Tier A
  4. [4]Dr. Elizabeth Huppert Joins Charm SecurityCharm Security · undated page, accessed November 10, 2026 · Tier A
  5. [5]Charm Security Wins Grand Prix at The Money Awards 2026Charm Security · undated page, accessed November 10, 2026 · Tier A
  6. [6]Charm Security Joins Mastercard Start PathCharm Security · undated page, accessed November 10, 2026 · Tier A

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