CISO Tribune

Vendor comparison · 2 companies

Charm Security vs Doppel

Charm Security builds the Agentic AI Workforce for scam, fraud, and cybercrime prevention and resolution. Doppel sells an AI-powered platform that unifies Digital Risk Protection, Human Risk Management and Email Security. CISO Tribune files both under Digital risk protection. This page sets the two records side by side: what each sells, where it is based, who owns and funds it, the customers it names and its recent news, each fact numbered to its source.

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Up to four companies side by side.

  • Charm Security
  • Doppel
Charm Security vs Doppel: Products, Customers and Funding Compared
Charm SecurityCharm Security builds the Agentic AI Workforce for scam, fraud, and cybercrime prevention and resolution.charmsecurity.comDoppelDoppel sells an AI-powered platform that unifies Digital Risk Protection, Human Risk Management and Email Security.doppel.com
What it sells
  • Fraud Investigation Agent[2]An AI agent that supports fraud analysts by connecting signals across alerts, cases, and customer interactions and guiding decisions across prevention, investigation, and resolution.
  • Fraud Frontline Agent[2]An AI agent that works alongside customer-facing teams and channels, delivering real-time insights to help identify deception and intervene during high-risk interactions.
  • Fraud Intelligence Agent[2]An adversary-facing AI agent that engages scam and fraud infrastructure, impersonators, and mule networks to collect intelligence and disrupt operations through a honeypot network.
  • Brand Protection[1][5][6][7]Maps and dismantles impersonation, fraud, and counterfeit attacks before they escalate.
  • Executive Protection[1][5][6][8]Identifies threats targeting executives and automates enforcement against the attacker infrastructure behind them.
  • Security Awareness Training[1]Provides training videos and deepfake-driven custom training content.
  • Phishing Triage[1][12]AI-native triage of employee-reported phishing emails.
Categories
Headquarters
Not stated on its pagesNot stated on its pages
Founded
Not stated on its pages2022[2]
Ownership and funding
Not stated on its pagesNot stated on its pages
Named customers
Not stated on its pagesNot stated on its pages
Recent news
Not stated on its pagesNot stated on its pages
G2 and Gartner Peer Insights
  • G2: Not stated on its pages
  • Gartner Peer Insights: Not stated on its pages
  • G2: listed, seen November 10, 2026[15]
  • Gartner Peer Insights: Not stated on its pages
Who it fits
Charm Security works alongside fraud and financial crime teams, and its AI Agents act as expert teammates to fraud, financial crime, security, and customer-facing teams. The agents are deployed from the back office in fraud and security teams to the frontline in customer contact centers and branches. Customer teams keep decision authority at the start and set the boundaries within which the agents act.Not written yet
Last verified
November 8, 2026November 7, 2026

Where they overlap

  • Charm Security and Doppel are both filed under Digital risk protection.

Where they differ, field by field

  • Charm Security's primary category is Fraud prevention; Doppel's is Digital risk protection.
  • Charm Security is also filed under Threat intelligence. Doppel is also filed under Human risk management, Email security and Security awareness training.
  • Charm Security lists Fraud Investigation Agent, Fraud Frontline Agent and Fraud Intelligence Agent. Doppel lists Brand Protection, Executive Protection, Security Awareness Training and Phishing Triage.
  • Doppel was founded in 2022.

What it sells: Doppel

What Brand Protection does[1][5][6][7]
Doppel detects and dismantles impersonation campaigns across social media, domains, ads, app stores, messaging platforms, and the dark web. Brand Protection integrates with SIEM/SOAR systems such as Splunk, Tines, and Elastic, enabling automated takedown workflows and audit logging. Customers get analytics and ROI dashboards with coverage metrics, takedown logs, and compliance-ready reporting.
What Executive Protection does[1][5][6][8]
Doppel Executive Protection continuously identifies threats targeting executives, uncovers the attacker infrastructure behind them, and automates enforcement to stop attacks before they escalate. Executive Protection is designed for anyone who presents a high-value target to threat actors, not just C-suite executives. Agentic AI automates takedowns and issues removals via platform APIs and escalation paths, supported by the Doppel SOC.
What Security Awareness Training does[1]
Doppel offers a library of actor-led and AI-generated security and compliance training videos, and can create deepfake-driven custom video content. Training can be conducted as a part of a simulation campaign or run independently. Doppel also provides personalized, AI-driven coaching based on user behavior during simulations.
What Phishing Triage does[1][12]
Doppel Phishing Triage is an AI-native email phishing triage engine that gives employees a way to report suspicious emails and gives security teams a way to evaluate and remediate them. Malicious emails are automatically removed from the inbox. Insight from Phishing Triage can be used to create training content and simulation campaigns.

Questions about Charm Security and Doppel

What do Charm Security and Doppel sell?
Charm Security sells Fraud Investigation Agent, Fraud Frontline Agent and Fraud Intelligence Agent. Doppel sells Brand Protection, Executive Protection, Security Awareness Training and Phishing Triage.
Are Charm Security and Doppel in the same category?
They share Digital risk protection. Charm Security's primary category is Fraud prevention and Doppel's is Digital risk protection.
When were Charm Security and Doppel founded?
Doppel was founded in 2022.
Who are Charm Security and Doppel sold to?
Charm Security works alongside fraud and financial crime teams, and its AI Agents act as expert teammates to fraud, financial crime, security, and customer-facing teams.

About Charm Security

Charm Security builds the Agentic AI Workforce for scam, fraud, and cybercrime prevention and resolution. Charm Security's AI Agents combine the expertise of fraud professionals and behavioral scientists. Charm Security's AI Agents are powered by a proprietary HVE AI Model for Human Vulnerabilities and Exploit Techniques. Charm Security works alongside fraud and financial crime teams.[3][4]

Charm Security states that attackers exploit trust, fear, urgency and other human vulnerabilities to manipulate decisions and deceive victims. Charm Security built its Agentic AI Workforce with AI agents that can be deployed across the fraud lifecycle, from the back office to the frontline. Charm Security's Agentic AI Workforce supports financial institutions in moving from detection to action. Charm Security's Agentic AI Workforce combines deep fraud expertise with behavioral science to help financial institutions investigate, intervene, resolve and prevent fraud, scams and cybercrime.[4][5][6]

Charm Security offers an AI fraud expert that supports fraud analysts and investigators by connecting signals across alerts, cases, and customer interactions. Charm Security's AI fraud expert interprets human intent and behavioral psychology. Charm Security offers an AI fraud advisor that works alongside customer-facing teams and channels, including contact centers, branches, wealth, and support. Charm Security's AI fraud advisor delivers real-time insights and guidance during high-risk interactions.[3]

Charm Security offers an adversary-facing AI agent that operates beyond the organization's perimeter. Charm Security's adversary-facing AI agent engages scam and fraud infrastructure, impersonators, mule networks, and attacker assets to collect intelligence, uncover patterns, and disrupt operations.[2][3]

Charm Security's AI Agents are deployed as team members across the organization, from the back office in the fraud and security teams to the frontline in customer contact centers, branches, and customer-facing representatives. Charm Security's Agentic AI Workforce deploys AI agents as expert teammates across fraud operations, contact centers, branches and digital channels. Charm Security's AI Agents start by observing and assisting as coworkers while the customer team keeps decision authority. Charm Security's AI Agents then take on low-risk actions independently as confidence grows, and over time can run cases end-to-end within the boundaries the customer team sets. The customer team controls how much authority each Charm Security agent has and adjusts it as confidence grows.[2][3][5]

Charm Security's AI Agents handle the full arc of the fraud lifecycle, investigating cases and prioritizing risk, and intervening with customers in real time as deception unfolds. Charm Security's AI Agents execute and document the resolution while supporting recovery, and gather intelligence on fraud infrastructure and attacker patterns. Charm Security's AI Agents act as expert teammates to fraud, financial crime, security, and customer-facing teams.[3]

Charm Security's AI agents are powered by its proprietary Human Vulnerabilities & Exploits framework, combining deep fraud and security expertise with behavioral science. Charm Security announced the appointment of Dr. Elizabeth Huppert as Behavioral Science Director. Dr. Elizabeth Huppert most recently led behavioral science and scam prevention efforts at JPMorgan Chase. Dr. Huppert works with Charm Security's customers and partners to embed behavioral science strategies into Charm Security's AI agents.[1][3][4]

Charm Security on the record

Sources

Charm Security full record

  1. [1]Privacy policyCharm Security · charmsecurity.com · published October 11, 2026 · Tier A
  2. [2]charmsecurity.comCharm Security · charmsecurity.com · undated page, accessed November 8, 2026 · Tier A
  3. [3]Charm Security | Agentic AI Workforce for Fraud & CybercrimeCharm Security · undated page, accessed November 10, 2026 · Tier A
  4. [4]Dr. Elizabeth Huppert Joins Charm SecurityCharm Security · undated page, accessed November 10, 2026 · Tier A
  5. [5]Charm Security Wins Grand Prix at The Money Awards 2026Charm Security · undated page, accessed November 10, 2026 · Tier A
  6. [6]Charm Security Joins Mastercard Start PathCharm Security · undated page, accessed November 10, 2026 · Tier A

Doppel full record

  1. [1]doppel.comDoppel · doppel.com · undated page, accessed November 7, 2026 · Tier A
  2. [2]About usDoppel · doppel.com · undated page, accessed November 7, 2026 · Tier A
  3. [3]Solutions | DoppelDoppel · undated page, accessed November 10, 2026 · Tier A
  4. [4]Doppel | The world's first platform for Social Engineering Defense.Doppel · undated page, accessed November 10, 2026 · Tier A
  5. [5]Doppel Platform | DoppelDoppel · undated page, accessed November 10, 2026 · Tier A
  6. [6]Digital Risk Protection (DRP) | DoppelDoppel · undated page, accessed November 10, 2026 · Tier A
  7. [7]Brand Protection | DoppelDoppel · undated page, accessed November 10, 2026 · Tier A
  8. [8]Executive Protection | DoppelDoppel · undated page, accessed November 10, 2026 · Tier A
  9. [9]Simulation | DoppelDoppel · undated page, accessed November 10, 2026 · Tier A
  10. [10]Security Awareness Training | DoppelDoppel · undated page, accessed November 10, 2026 · Tier A
  11. [11]Email Security | DoppelDoppel · undated page, accessed November 10, 2026 · Tier A
  12. [12]Doppel Phishing Triage | DoppelDoppel · undated page, accessed November 10, 2026 · Tier A
  13. [13]Brand AbuseBox | DoppelDoppel · undated page, accessed November 10, 2026 · Tier A
  14. [14]Social Engineering Defense for Every Business | DoppelDoppel · undated page, accessed November 10, 2026 · Tier A
  15. [15]Doppel Reviews 2026: Details, Pricing, & FeaturesG2 · undated page, accessed November 10, 2026 · Tier C

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