CISO Tribune

Vendor comparison · 2 companies

Charm Security vs EclecticIQ

Charm Security builds the Agentic AI Workforce for scam, fraud, and cybercrime prevention and resolution. EclecticIQ is a global provider of threat intelligence technology and services. CISO Tribune files both under Threat intelligence. This page sets the two records side by side: what each sells, where it is based, who owns and funds it, the customers it names and its recent news, each fact numbered to its source.

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Up to four companies side by side.

  • Charm Security
  • EclecticIQ
Charm Security vs EclecticIQ: Products, Customers and Funding Compared
Charm SecurityCharm Security builds the Agentic AI Workforce for scam, fraud, and cybercrime prevention and resolution.charmsecurity.comEclecticIQEclecticIQ is a global provider of threat intelligence technology and services.eclecticiq.com
What it sells
  • Fraud Investigation Agent[2]An AI agent that supports fraud analysts by connecting signals across alerts, cases, and customer interactions and guiding decisions across prevention, investigation, and resolution.
  • Fraud Frontline Agent[2]An AI agent that works alongside customer-facing teams and channels, delivering real-time insights to help identify deception and intervene during high-risk interactions.
  • Fraud Intelligence Agent[2]An adversary-facing AI agent that engages scam and fraud infrastructure, impersonators, and mule networks to collect intelligence and disrupt operations through a honeypot network.
  • Intelligence Center[4][6][8][9]EclecticIQ's AI-embedded threat intelligence platform. It is designed to enhance security operations.
  • Threat Scout[1]A tool teams use to gather and organize threat data.
  • Malware Sandbox[1]Detonates suspicious files and extracts IOCs.
Categories
Headquarters
Not stated on its pagesNetherlands[2][3]
Founded
Not stated on its pages2014[2]
Ownership and funding
Not stated on its pagesPrivately held[2]
Named customers
Not stated on its pagesNot stated on its pages
Recent news
Not stated on its pages
  • April 13, 2026EclecticIQ appointed James O'Connor, previously its VP of Systems Engineering, as Chief Technology Officer.[12]
G2 and Gartner Peer Insights
  • G2: Not stated on its pages
  • Gartner Peer Insights: Not stated on its pages
  • G2: Not stated on its pages
  • Gartner Peer Insights: Not stated on its pages
Who it fits
Charm Security works alongside fraud and financial crime teams, and its AI Agents act as expert teammates to fraud, financial crime, security, and customer-facing teams. The agents are deployed from the back office in fraud and security teams to the frontline in customer contact centers and branches. Customer teams keep decision authority at the start and set the boundaries within which the agents act.From its own pages, EclecticIQ sells mainly to security teams that run threat intelligence and security operations work. The company says its products serve CTI teams and SOC teams. Its pages also address providers that deliver threat intelligence services to clients. EclecticIQ describes a major global bank as a customer that deployed its platform across global subsidiaries. The company says it collaborates with government and industry partners in the maritime and critical infrastructure space.
Last verified
November 8, 2026September 27, 2026

Where they overlap

  • Charm Security and EclecticIQ are both filed under Threat intelligence.

Where they differ, field by field

  • Charm Security's primary category is Fraud prevention; EclecticIQ's is Threat intelligence.
  • Charm Security is also filed under Digital risk protection.
  • Charm Security lists Fraud Investigation Agent, Fraud Frontline Agent and Fraud Intelligence Agent. EclecticIQ lists Intelligence Center, Threat Scout and Malware Sandbox.
  • EclecticIQ is headquartered in Netherlands.
  • EclecticIQ was founded in 2014.
  • EclecticIQ is privately held.

What it sells: EclecticIQ

What Intelligence Center does[4][6][8][9]
EclecticIQ Intelligence Center is the AI-embedded platform designed to enhance security operations. The platform normalizes data into STIX 2.1 and EIQ-JSON formats. Custom, role-specific dashboards and an Observable Risk Score feature help teams track and prioritize threats.
What Threat Scout does[1]
Threat Scout is named among the tools teams use to gather and organize data on the platform. The other collection methods named are automated feeds, custom uploads and flexible integrations.

Questions about Charm Security and EclecticIQ

What do Charm Security and EclecticIQ sell?
Charm Security sells Fraud Investigation Agent, Fraud Frontline Agent and Fraud Intelligence Agent. EclecticIQ sells Intelligence Center, Threat Scout and Malware Sandbox.
Are Charm Security and EclecticIQ in the same category?
They share Threat intelligence. Charm Security's primary category is Fraud prevention and EclecticIQ's is Threat intelligence.
Where are Charm Security and EclecticIQ headquartered?
EclecticIQ is headquartered in Netherlands.
When were Charm Security and EclecticIQ founded?
EclecticIQ was founded in 2014.
Who owns Charm Security and EclecticIQ?
EclecticIQ is privately held.
Who are Charm Security and EclecticIQ sold to?
Charm Security works alongside fraud and financial crime teams, and its AI Agents act as expert teammates to fraud, financial crime, security, and customer-facing teams. From its own pages, EclecticIQ sells mainly to security teams that run threat intelligence and security operations work.
What have Charm Security and EclecticIQ announced recently?
April 13, 2026: EclecticIQ appointed James O'Connor, previously its VP of Systems Engineering, as Chief Technology Officer.

About Charm Security

Charm Security builds the Agentic AI Workforce for scam, fraud, and cybercrime prevention and resolution. Charm Security's AI Agents combine the expertise of fraud professionals and behavioral scientists. Charm Security's AI Agents are powered by a proprietary HVE AI Model for Human Vulnerabilities and Exploit Techniques. Charm Security works alongside fraud and financial crime teams.[3][4]

Charm Security states that attackers exploit trust, fear, urgency and other human vulnerabilities to manipulate decisions and deceive victims. Charm Security built its Agentic AI Workforce with AI agents that can be deployed across the fraud lifecycle, from the back office to the frontline. Charm Security's Agentic AI Workforce supports financial institutions in moving from detection to action. Charm Security's Agentic AI Workforce combines deep fraud expertise with behavioral science to help financial institutions investigate, intervene, resolve and prevent fraud, scams and cybercrime.[4][5][6]

Charm Security offers an AI fraud expert that supports fraud analysts and investigators by connecting signals across alerts, cases, and customer interactions. Charm Security's AI fraud expert interprets human intent and behavioral psychology. Charm Security offers an AI fraud advisor that works alongside customer-facing teams and channels, including contact centers, branches, wealth, and support. Charm Security's AI fraud advisor delivers real-time insights and guidance during high-risk interactions.[3]

Charm Security offers an adversary-facing AI agent that operates beyond the organization's perimeter. Charm Security's adversary-facing AI agent engages scam and fraud infrastructure, impersonators, mule networks, and attacker assets to collect intelligence, uncover patterns, and disrupt operations.[2][3]

Charm Security's AI Agents are deployed as team members across the organization, from the back office in the fraud and security teams to the frontline in customer contact centers, branches, and customer-facing representatives. Charm Security's Agentic AI Workforce deploys AI agents as expert teammates across fraud operations, contact centers, branches and digital channels. Charm Security's AI Agents start by observing and assisting as coworkers while the customer team keeps decision authority. Charm Security's AI Agents then take on low-risk actions independently as confidence grows, and over time can run cases end-to-end within the boundaries the customer team sets. The customer team controls how much authority each Charm Security agent has and adjusts it as confidence grows.[2][3][5]

Charm Security's AI Agents handle the full arc of the fraud lifecycle, investigating cases and prioritizing risk, and intervening with customers in real time as deception unfolds. Charm Security's AI Agents execute and document the resolution while supporting recovery, and gather intelligence on fraud infrastructure and attacker patterns. Charm Security's AI Agents act as expert teammates to fraud, financial crime, security, and customer-facing teams.[3]

Charm Security's AI agents are powered by its proprietary Human Vulnerabilities & Exploits framework, combining deep fraud and security expertise with behavioral science. Charm Security announced the appointment of Dr. Elizabeth Huppert as Behavioral Science Director. Dr. Elizabeth Huppert most recently led behavioral science and scam prevention efforts at JPMorgan Chase. Dr. Huppert works with Charm Security's customers and partners to embed behavioral science strategies into Charm Security's AI agents.[1][3][4]

Charm Security on the record

Sources

Charm Security full record

  1. [1]Privacy policyCharm Security · charmsecurity.com · published October 11, 2026 · Tier A
  2. [2]charmsecurity.comCharm Security · charmsecurity.com · undated page, accessed November 8, 2026 · Tier A
  3. [3]Charm Security | Agentic AI Workforce for Fraud & CybercrimeCharm Security · undated page, accessed November 10, 2026 · Tier A
  4. [4]Dr. Elizabeth Huppert Joins Charm SecurityCharm Security · undated page, accessed November 10, 2026 · Tier A
  5. [5]Charm Security Wins Grand Prix at The Money Awards 2026Charm Security · undated page, accessed November 10, 2026 · Tier A
  6. [6]Charm Security Joins Mastercard Start PathCharm Security · undated page, accessed November 10, 2026 · Tier A

EclecticIQ full record

  1. [1]Threat Intelligence PlatformEclecticIQ · undated page, accessed September 27, 2026 · Tier A
  2. [2]Eclecticiq sells endpoint detection talent and software capabilities to reliaquestEclecticIQ · eclecticiq.com · undated page, accessed September 27, 2026 · Tier A
  3. [3]About usEclecticIQ · undated page, accessed October 24, 2026 · Tier A
  4. [4]The threat intelligence platform that understands your businessEclecticIQ · undated page, accessed October 24, 2026 · Tier A
  5. [5]IntegrationsEclecticIQ · undated page, accessed October 24, 2026 · Tier A
  6. [6]IBM Security and EclecticIQ Intelligence CenterEclecticIQ · undated page, accessed October 24, 2026 · Tier A
  7. [7]ServiceNow and EclecticIQ Intelligence CenterEclecticIQ · undated page, accessed October 24, 2026 · Tier A
  8. [8]Enhancing Triage and Collaboration for Global Banking SecurityEclecticIQ · undated page, accessed October 24, 2026 · Tier A
  9. [9]Threat Intelligence PlatformEclecticIQ · undated page, accessed November 5, 2026 · Tier A
  10. [10]EclecticIQ partners with NATO CCDCOE to strengthen European maritime port infrastructure securityEclecticIQ · published July 21, 2025 · Tier A
  11. [11]Maturity-based action plan template | EclecticIQEclecticIQ · undated page, accessed November 5, 2026 · Tier A
  12. [12]EclecticIQ appoints James O’Connor as Chief Technology Officer to drive next phase of product scale and innovationEclecticIQ · published April 13, 2026 · Tier A
  13. [13]EclecticIQ Appoints Chief Marketing Officer and Chief Revenue Officer to Drive Next Phase of GrowthEclecticIQ · published November 14, 2025 · Tier A

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