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Company record · security vendor

Pentio

CISO Tribune company record: Pentio, security vendor (Security resellers and integrators)

Where Pentio appears on the record (98)

Every page on CISO Tribune and its network that carries this company, 98 in all.

What the company sells

Pentio is a Toronto team of senior ServiceNow experts that plans, implements and runs the platform for large organizations, from ITSM and Security Operations to Now Assist and AI Agents. Pentio builds Pentio UnifAI for the teams who release on the platform. Pentio builds Pentio UnifAI and connectors for ServiceNow.

Pentio consultants are based in Canada and work in North American time zones. The certified ServiceNow experts who scope a Pentio engagement build it and support it after go-live. Pentio certified architects assess the customer business and ServiceNow platform, then build a maturity roadmap. Pentio assigns an experienced project team matched to the applications in scope, from ITSM, ITOM and Security Operations to CSM, SPM, Now Assist and AI Agents. Pentio delivers new modules, migrations from other tools and integrations. Pentio supports the platform after go-live, runs the upgrades and checks each release before it ships.

For security teams, Pentio implements Security Incident Response with playbooks, threat intelligence and links to the CMDB, so analysts triage, contain and close incidents in ServiceNow. Pentio brings the findings from customer scanners into Vulnerability Response, matches each one to an asset in the CMDB and prioritizes it by business criticality. Pentio used the CMDB for asset correlation in that project, prioritizing findings based on business criticality. Pentio implemented automated correlation, deduplication and risk scoring logic in that project. Pentio created custom dashboards and executive-level reports showing vulnerability KPIs by team, tool, asset and risk severity.

Pentio builds integrations that bring events, findings and records into ServiceNow and start the next step there automatically. A financial payments company integrated Dynatrace with ServiceNow to prioritize and automate the remediation actions of application defects and anomalies.

Pentio covers further ServiceNow applications. Pentio sets up Now Assist in ITSM, CSM and HR so it summarizes cases, drafts replies and answers questions from the knowledge base. Pentio builds AI Agents in ServiceNow AI Agent Studio that take in common requests, collect the details and resolve the common ones. A national telco built and deployed a set of AI Agents to handle support inquiries from its retail store locations across the country. Pentio implements incident, problem, change and request management, the Employee Service Portal, and asset management. Pentio builds the CMDB, Discovery and service maps, so each team sees what a change affects before it goes live. Pentio implements Customer Service Management with a customer portal, case routing and links to the teams that fix the issue. Pentio implements Strategic Portfolio Management, so teams plan and track demand, projects and resources in ServiceNow. Pentio sets up Workflow Data Fabric so ServiceNow reads outside data where it is stored, through Zero Copy connectors and Integration Hub. Pentio takes the platform back to its out-of-the-box configuration, module by module.

Pentio UnifAI checks each release before it ships: what it changes, what it would overwrite and which update sets carry risk. UnifAI simulates a promotion in read-only mode and shows what the release would create or overwrite on the target instance. UnifAI compares update sets and applications across instances to see where they differ. UnifAI checks each update set for risky code and scope problems before it ships. UnifAI lists the findings for each CI, such as no environment, no owner or orphan CIs, and helps the team fix them. UnifAI runs as a web portal and connects to ServiceNow instances through OAuth.

Leo is the AI agent in Pentio UnifAI. In Guru mode, Leo answers ServiceNow product and architecture questions and drafts the project documents. In Build mode, Leo turns a requirement into tested work on a development instance the customer designates, never in production. Leo drafts each deliverable and hands it back as a Word or Excel file.

Pentio says it works with telecom, financial services, insurance, retail and manufacturing companies. A global insurance company built end-to-end service dependency maps for its mission critical services and applications.[1][2][4][5][6][7][8]

Headquarters
Not established from our sources
Founded
Not established from our sources
Ownership
Not established from our sources
CISO on record
Not yet on our record. Send a verified source
Website
pentio.ca

Products and services

Product names as the company writes them; what each does, in our words, from the company's own product pages. Never how well it does it.

  • Pentio UnifAI[2][3][4][8]

    Pentio UnifAI checks each release before it ships: what it changes, what it would overwrite and which update sets carry risk.

    UnifAI simulates a promotion in read-only mode and shows what the release would create or overwrite on the target instance. UnifAI checks each update set for risky code and scope problems before it ships. UnifAI runs as a web portal and connects to ServiceNow instances through OAuth.

  • Security Incident Response[1][5]

    Pentio implements Security Incident Response with playbooks, threat intelligence and links to the CMDB.

  • Vulnerability Response[1][5][6]

    Pentio brings the findings from customer scanners into Vulnerability Response and matches each one to an asset in the CMDB.

  • AI Agents[3][5][7]

    Pentio builds AI Agents in ServiceNow AI Agent Studio.

  • Now Assist[3][5]

    Pentio sets up Now Assist in ITSM, CSM and HR.

  • Workflow Data Fabric[5]

    Pentio sets up Workflow Data Fabric so ServiceNow reads outside data where it is stored.

Competitors and alternatives

The other companies on our record filed under the same categories, category by category: first those that lead with that category and share more of Pentio's categories, then alphabetical. A list from the record, never a ranking.

References

Every fact above cites one of these by number. Tier A is the company itself, a regulator or a filing; tier B is trade or business press.

  1. [1]ServicesPentio · pentio.ca · undated page, accessed November 13, 2026 · Tier A: the company, a regulator or a filing
  2. [2]pentio.caPentio · pentio.ca · undated page, accessed November 13, 2026 · Tier A: the company, a regulator or a filing
  3. [3]Pentio | ServiceNow experts, TorontoPentio · undated page, accessed November 13, 2026 · Tier A: the company, a regulator or a filing
  4. [4]About | PentioPentio · undated page, accessed November 13, 2026 · Tier A: the company, a regulator or a filing
  5. [5]Services | PentioPentio · undated page, accessed November 13, 2026 · Tier A: the company, a regulator or a filing
  6. [6]Fortifying the Enterprise: A Security Transformation with ServiceNow Vulnerability Response | PentioPentio · undated page, accessed November 13, 2026 · Tier A: the company, a regulator or a filing
  7. [7]Case Studies | PentioPentio · undated page, accessed November 13, 2026 · Tier A: the company, a regulator or a filing
  8. [8]Products | PentioPentio · undated page, accessed November 13, 2026 · Tier A: the company, a regulator or a filing
  9. [9]Next-Level IT: Pentio Leads a Strategic Revamp in Financial Services | PentioPentio · undated page, accessed November 13, 2026 · Tier A: the company, a regulator or a filing

Last verified November 13, 2026. Our code found the quoted passage behind each fact on its source page when the fact was recorded, and re-checks every record against its sources each month.

Recorded November 13, 2026, expanded November 13, 2026 from the references above.

Work for Pentio? Suggest a correction to a fact on this page (with a source on your own domain), or claim this entry by publishing a small file on your domain.

Security leadership

CISO Tribune has not yet recorded who holds the top security seat at Pentio. We add a seat only from a verified source; if you have one, send it to the desk.

Questions CISOs ask about Pentio

What does Pentio sell?
Pentio sells Pentio UnifAI, Security Incident Response, Vulnerability Response, AI Agents, Now Assist and Workflow Data Fabric. Pentio UnifAI: Pentio UnifAI checks each release before it ships: what it changes, what it would overwrite and which update sets carry risk. Security Incident Response: Pentio implements Security Incident Response with playbooks, threat intelligence and links to the CMDB. Vulnerability Response: Pentio brings the findings from customer scanners into Vulnerability Response and matches each one to an asset in the CMDB. AI Agents: Pentio builds AI Agents in ServiceNow AI Agent Studio.
How does CISO Tribune file Pentio?
CISO Tribune files Pentio under Security resellers and integrators, with Vulnerability management and Incident response and forensics as secondary categories.

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