What do ServiceNow and White Hat IT Security sell?

ServiceNow sells Security Operations, Security Incident Response, Unified Security Exposure Management, Third-party Risk Management, Identity and Access Security and 1 more. White Hat IT Security sells Managed Security Services.

Are ServiceNow and White Hat IT Security in the same category?

They share Incident response and forensics. ServiceNow's primary category is GRC and integrated risk platforms and White Hat IT Security's is MDR and managed SOC.

Who are ServiceNow and White Hat IT Security sold to?

From its own pages, ServiceNow sells mainly to organizations that run business functions across IT, HR, customer service, finance and procurement, in all industries and business types.

Vendor comparison · 2 companies

ServiceNow vs White Hat IT Security

ServiceNow sells Security Operations, a product that unifies security, IT, and risk into a single system of action. White Hat IT Security is a European based Managed Security Services Provider that offers 24/7 security-as-a-service for all platforms. CISO Tribune files both under Incident response and forensics. This page sets the two records side by side: what each sells, where it is based, who owns and funds it, the customers it names and its recent news, each fact numbered to its source.

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ServiceNow vs White Hat IT Security: Products, Customers and Funding Compared
What it sells
	ServiceNowServiceNow sells Security Operations, a product that unifies security, IT, and risk into a single system of action.servicenow.com	White Hat IT SecurityWhite Hat IT Security is a European based Managed Security Services Provider that offers 24/7 security-as-a-service for all platforms.whitehat.eu
What it sells	Security Operations^[1][2][3]ServiceNow Security Operations unifies security, IT, and risk into a single system of action. Security Incident Response^[1][3]Security Incident Response uses AI-assisted playbooks that help contain threats. Unified Security Exposure Management^[1][2][3]Unified Security Exposure Management comes as the next evolution of Vulnerability Response. Third-party Risk Management^[4]Third-party Risk Management centralizes vendor risk in one system. Identity and Access Security^[5]Identity and Access Security addresses risk across human, non-human, and AI agent identities. Super Intelligence Control Tower^[6]Super Intelligence Control Tower is a central hub to discover, secure, govern, observe, and measure any AI across an enterprise.	Managed Security Services^[1][2]A 24/7 security-as-a-service offering for all platforms.
Categories
Categories	GRC and integrated risk platforms (primary category) Vulnerability management Incident response and forensics	MDR and managed SOC (primary category) Incident response and forensics Security consulting and advisory Threat intelligence
Headquarters
Headquarters	Not stated on its pages	Not stated on its pages
Founded
Founded	Not stated on its pages	Not stated on its pages
Ownership and funding
Ownership and funding	Not stated on its pages	Not stated on its pages
Named customers
Named customers	Not stated on its pages	Not stated on its pages
Recent news
Recent news	Not stated on its pages	Not stated on its pages
G2 and Gartner Peer Insights
G2 and Gartner Peer Insights	G2: listed, seen November 10, 2026^[9] Gartner Peer Insights: Not stated on its pages	G2: Not stated on its pages Gartner Peer Insights: Not stated on its pages
Who it fits
Who it fits	From its own pages, ServiceNow sells mainly to organizations that run business functions across IT, HR, customer service, finance and procurement, in all industries and business types. Security Incident Response includes handing security incidents off to new analysts, and a view of security and risk metrics that executives can use. ServiceNow describes its platform as the cloud-based foundation for all of its products.	Not written yet
Last verified
Last verified	November 5, 2026	November 10, 2026

Where they overlap

ServiceNow and White Hat IT Security are both filed under Incident response and forensics.

Where they differ, field by field

ServiceNow's primary category is GRC and integrated risk platforms; White Hat IT Security's is MDR and managed SOC.
ServiceNow is also filed under Vulnerability management. White Hat IT Security is also filed under Security consulting and advisory and Threat intelligence.
ServiceNow lists Security Operations, Security Incident Response, Unified Security Exposure Management, Third-party Risk Management, Identity and Access Security and 1 more. White Hat IT Security lists Managed Security Services.

What it sells: ServiceNow

What Security Operations does^[1][2][3]: Security Operations consolidates signals from any SIEM, EDR, TIP, scanner, or cloud and maps them to the CMDB for business context. Security Operations applies threat intel and AI to prioritize and act.
What Security Incident Response does^[1][3]: Security Incident Response triggers automated containment and remediation tasks across security and IT tools. Security Incident Response coordinates major security incidents in a dedicated workspace with task tracking, integrated collaboration, and executive status reporting.
What Unified Security Exposure Management does^[1][2][3]: Unified Security Exposure Management consolidates findings from scanners, cloud, containers, and code into one workflow. Unified Security Exposure Management maps issues to the CMDB for context, prioritizes risks using threat intelligence and AI scoring, and automates remediation.
What Third-party Risk Management does^[4]: Third-party Risk Management automates assessments, monitors vendor changes, and routes remediation tasks to the right teams to manage risk consistently across suppliers. Third-party Risk Management centralizes issue tracking across all vendors and automates escalation workflows.
What Identity and Access Security does^[5]: Identity and Access Security examines users, groups, roles, and policies to uncover the actual permissions each identity has for specific resources across cloud, SaaS, and on-premises systems. Identity and Access Security discovers non-human identities, maps permissions and blast radius, assigns owners, and reduces sprawl.
What Super Intelligence Control Tower does^[6]: Super Intelligence Control Tower auto-discovers agents, models, copilots, MCP servers, and datasets across an enterprise and displays them in a unified inventory tied to the CMDB. Super Intelligence Control Tower tracks AI identity and access, blocks prompt injections, and includes a kill switch to stop an AI agent.

What it sells: White Hat IT Security

What Managed Security Services does^[1][2]: White Hat IT Security offers 24/7 security-as-a-service for all platforms to protect devices and data assets. The offering is completed by services such as ISMS development, TISAX preparation, awareness trainings, assessment or incident response. The mobile-focused solution can be optimized for complex networks and for full remote work.

Questions about ServiceNow and White Hat IT Security

What do ServiceNow and White Hat IT Security sell?: ServiceNow sells Security Operations, Security Incident Response, Unified Security Exposure Management, Third-party Risk Management, Identity and Access Security and 1 more. White Hat IT Security sells Managed Security Services.
Are ServiceNow and White Hat IT Security in the same category?: They share Incident response and forensics. ServiceNow's primary category is GRC and integrated risk platforms and White Hat IT Security's is MDR and managed SOC.
Who are ServiceNow and White Hat IT Security sold to?: From its own pages, ServiceNow sells mainly to organizations that run business functions across IT, HR, customer service, finance and procurement, in all industries and business types.

About ServiceNow

ServiceNow sells Security Operations, a product that unifies security, IT, and risk into a single system of action. ServiceNow Security Operations consolidates signals from any SIEM, EDR, TIP, scanner, or cloud, maps them to the CMDB for business context, and applies threat intel and AI to prioritize and act. ServiceNow Unified Security Exposure Management, shortened to USEM, comes as the next evolution of Vulnerability Response. Unified Security Exposure Management consolidates findings from scanners, cloud, containers, and code into one workflow and maps issues to the CMDB for context. Unified Security Exposure Management prioritizes risks using threat intelligence and AI scoring and automates remediation. Unified Security Exposure Management routes high-priority vulnerabilities directly to IT, dev, and cloud teams with the asset context and workflows needed to fix them. Application Vulnerability Response aligns security and development teams on the same data. Unified Security Exposure Management lets security and cloud teams work from a single system rather than chasing alerts across multiple consoles.^[1][2][7]

Security Incident Response establishes a single system of record for security operations with consistent, accountable triage and AI-driven insights. ServiceNow describes correlation of assets, users, and observables across Security Incident Response, Unified Security Exposure Management, and IT Service Management.^[1][3]

Security Incident Response triggers automated containment and remediation tasks across security and IT tools. Security Incident Response centralizes data loss prevention incidents from multiple sources, automates assignment and escalation, and tracks policy violations with full audit trails. Security Incident Response coordinates major security incidents in a dedicated workspace with task tracking, integrated collaboration, and executive status reporting. Security Incident Response includes dynamic adjustment of playbooks based on the specific details of the security incident. Security Incident Response includes a unified view of security and risk metrics across SecOps and Integrated Risk Management, so executives can benchmark posture and guide decisions.^[3]

Third-party Risk Management centralizes vendor risk in one system. Third-party Risk Management automates assessments, monitors vendor changes, and routes remediation tasks to the right teams to manage risk consistently across suppliers. Third-party Risk Management includes creating and tracking assessments with pre-built, configurable templates, and aligning to global frameworks. Third-party Risk Management collects evidence automatically with templates and ready-to-use content. Third-party Risk Management centralizes issue tracking across all vendors and automates escalation workflows. Third-party Risk Management lets users communicate with vendors through a single secure portal.^[4]

Identity and Access Security examines users, groups, roles, and policies to uncover the actual permissions each identity has for specific resources across cloud, SaaS, and on-premises systems. Identity and Access Security maps effective permissions across cloud, SaaS, and on-premises systems to guide automated remediation. Identity and Access Security detects risky access, dormant accounts, and toxic permissions with scoring and automated remediation. Identity and Access Security discovers non-human identities, maps permissions and blast radius, assigns owners, and reduces sprawl. Identity and Access Security identifies AI agents, maps effective access and blast radius, assigns owners, and enforces least privilege.^[5]

ServiceNow Super Intelligence Control Tower gives a central hub to discover, secure, govern, observe, and measure any AI across an enterprise. Super Intelligence Control Tower auto-discovers agents, models, copilots, MCP servers, and datasets across an enterprise and displays them in a unified inventory tied to the CMDB for business context. Super Intelligence Control Tower tracks AI identity and access, blocks prompt injections, and includes a kill switch to stop an AI agent. Every AI agent, native or third-party, gets a signed document confirming its identity and defining what it is allowed to do, scoped to the business context. Super Intelligence Control Tower provides compliance gates that are flexible, automated, auditable, and traceable. Super Intelligence Control Tower has out-of-the-box governance workflows and content packs for EU AI Act, NIST AI RMF, and state regulations such as the California AI Transparency Act. Super Intelligence Control Tower is used to evaluate the ROI of every AI asset in an inventory.^[6]

The ServiceNow AI Platform is the cloud-based foundation for all ServiceNow products. The ServiceNow AI Platform connects and automates business workflows across the enterprise using one architecture, one data model, and a collection of AI capabilities, business applications, and low-code/no code development tools. The ServiceNow Platform and its native workflows serve all business functions, from IT to HR to customer service, finance and procurement, across all industries and business types. ServiceNow AI Agents are powered by the ServiceNow AI Platform and automate workflows across IT, HR, CRM, and more.^{[1][3][4][5][7][8]}

ServiceNow on the record

About White Hat IT Security

White Hat IT Security is a European based Managed Security Services Provider that offers 24/7 security-as-a-service for all platforms. White Hat IT Security is a Microsoft Solution Partner with Advanced Threat Protection specialization. White Hat IT Security is a member of the Microsoft Intelligent Security Association and of the Microsoft Solutions Partner Program. White Hat IT Security uses offensive and defensive know-how to hunt for, detect, investigate and remediate cyber threats from ransomware to APT. White Hat IT Security has offices in Budapest, Munich and Dubai.^[2][3][4][5]

The 24/7 security-as-a-service from White Hat IT Security covers all platforms and is completed by services such as ISMS development, TISAX preparation, awareness trainings, assessment or incident response. White Hat IT Security runs a security operations center where an expert team detects and handles threats and attacks. White Hat IT Security provides Managed Detection and Response (MDR), which covers intrusion detection, threat monitoring and the management of all alerts in the customer network. The mobile-focused solution from White Hat IT Security can be optimized for complex networks and for full remote work. White Hat IT Security assesses and inventories organisational vulnerabilities, with monthly progress reports and a roadmap for remediations.^[3]

White Hat IT Security combines Microsoft Security with an experienced SOC team to continuously monitor, investigate and respond to threats across the customer environment. White Hat MXDR brings security signals together through Microsoft Defender XDR and Microsoft Sentinel, while the SOC of White Hat IT Security monitors, investigates and responds to threats around the clock. White Hat IT Security combines integrated XDR capabilities with SIEM and SOAR to correlate security data and support coordinated investigation and response. Analysts at White Hat IT Security review and prioritize security alerts, which are not left to automation alone. White Hat IT Security carries out threat hunting that looks beyond alerts to identify hidden attacker presence, lateral movement, suspicious authentication patterns, persistence mechanisms and emerging attack techniques.^[6]

White Hat IT Security offers consulting and planning services that address the essentials of security with a multi-layered approach. White Hat IT Security conducts penetration testing for applications and entire infrastructure and follows it with vulnerability research. The vulnerability assessment and penetration testing services of White Hat IT Security combine automated scanning with deep manual testing to identify vulnerabilities across web, infrastructure, and application layers. White Hat IT Security assessments are guided by OWASP and MITRE ATT&CK standards. White Hat IT Security gives expert advice on cybersecurity compliance regulations like NIS2, ISO 27001, TISAX or DORA.^[5]

White Hat IT Security supports the development and operation of Information Security Management Systems (ISMS). Governance services from White Hat IT Security include development of policies and procedures, design of information security strategies, and implementation of executive reporting and decision support systems. Risk management services from White Hat IT Security include risk assessments using standardized and customized methodologies, mitigation strategies and continuous reviews. White Hat IT Security supports preparation for certifications such as ISO/IEC 27001, NIS2, DORA and GDPR, along with audit readiness, internal reviews, compliance advisory and documentation support.^[7]

The incident response team of White Hat IT Security can be onsite anywhere in the European region within 12 hours. White Hat IT Security manages ransomware, Business Email Compromise and data breach incidents. White Hat IT Security analyzes forensic artifacts and samples left behind to help customers understand the details of incidents. White Hat IT Security assists with crisis communication towards customers, supply chain members and European-level authorities, beyond notifying local authorities.^[8]

White Hat IT Security monitors dark and deep web forums, marketplaces and platforms to identify exposed or stolen information. White Hat IT Security runs Open Source Intelligence (OSINT) services that collect, evaluate and analyze publicly available data. White Hat IT Security assesses the digital footprint of an organization to identify vulnerabilities and reduce exposure to cyber threats. White Hat IT Security states that all its personnel hold EU and NATO Secret clearances.

White Hat IT Security offers a training portfolio with cybersecurity and awareness courses for executives and professionals, and the WHCD course. Training services from White Hat IT Security range from basic cybersecurity awareness to industry-specific solutions, including hands-on activities and custom trainings. The aim of the WHCD course is to give students practical knowledge for people who play or wish to play a role in a security team in an enterprise environment. White Hat IT Security has enterprise level international references in diverse industries and sectors from 57+ countries.^{[2][3][5][6][10]}

White Hat IT Security on the record

Sources

ServiceNow full record

[1]servicenow.comServiceNow · servicenow.com · undated page, accessed November 5, 2026 · Tier A
[2]Vulnerability Response – Threat Intelligence - ServiceNowServiceNow · undated page, accessed November 10, 2026 · Tier A
[3]Security Incident Response Pricing - ServiceNowServiceNow · undated page, accessed November 10, 2026 · Tier A
[4]Third-Party Risk Management – ServiceNowServiceNow · undated page, accessed November 10, 2026 · Tier A
[5]Identity and Access Security | Risk Management - ServiceNowServiceNow · undated page, accessed November 10, 2026 · Tier A
[6]Super Intelligence Control Tower - ServiceNowServiceNow · undated page, accessed November 10, 2026 · Tier A
[7]IT Asset Management - ITAM - ServiceNowServiceNow · undated page, accessed November 10, 2026 · Tier A
[8]Resource Management - ServiceNowServiceNow · undated page, accessed November 10, 2026 · Tier A
[9]ServiceNow IT Service Management Reviews 2026G2 · undated page, accessed November 10, 2026 · Tier C

White Hat IT Security full record

[1]whitehat.euWhite Hat IT Security · whitehat.eu · undated page, accessed November 10, 2026 · Tier A
[2]IT Security Day Bratislava | White Hat IT SecurityWhite Hat IT Security · undated page, accessed November 11, 2026 · Tier A
[3]Home Page | White Hat IT SecurityWhite Hat IT Security · undated page, accessed November 11, 2026 · Tier A
[4]About | White Hat IT SecurityWhite Hat IT Security · undated page, accessed November 11, 2026 · Tier A
[5]Cybersecurity Services | White Hat IT SecurityWhite Hat IT Security · undated page, accessed November 11, 2026 · Tier A
[6]Microsoft Managed Security Services | White Hat IT SecurityWhite Hat IT Security · undated page, accessed November 11, 2026 · Tier A
[7]Governance, Risk Management and Compliance Services | White Hat IT SecurityWhite Hat IT Security · undated page, accessed November 11, 2026 · Tier A
[8]Rapid Incident Response | White Hat IT SecurityWhite Hat IT Security · undated page, accessed November 11, 2026 · Tier A
[9]Managed Cyber Threat Intelligence | White Hat IT SecurityWhite Hat IT Security · undated page, accessed November 11, 2026 · Tier A
[10]White Hat Certified Defender | White Hat IT SecurityWhite Hat IT Security · undated page, accessed November 11, 2026 · Tier A

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