CISO Tribune

Vendor comparison · 2 companies

Optro vs ServiceNow

Optro sells the GRC Intelligence Platform, which delivers real-time insights, autonomous testing and a connected view for enterprises. ServiceNow sells Security Operations, a product that unifies security, IT, and risk into a single system of action. CISO Tribune files both under GRC and integrated risk platforms. This page sets the two records side by side: what each sells, where it is based, who owns and funds it, the customers it names and its recent news, each fact numbered to its source.

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  • Optro
  • ServiceNow
Optro vs ServiceNow: Products, Customers and Funding Compared
OptroOptro sells the GRC Intelligence Platform, which delivers real-time insights, autonomous testing and a connected view for enterprises.optro.aiServiceNowServiceNow sells Security Operations, a product that unifies security, IT, and risk into a single system of action.servicenow.com
What it sells
  • GRC Intelligence Platform[4][5]A platform that delivers real-time insights, autonomous testing and a connected view for enterprises.
  • Optro AI[19][20][21][23]Optro AI includes generative capabilities and Intelligent Recommendations capabilities.
  • Security Operations[1][2][3]ServiceNow Security Operations unifies security, IT, and risk into a single system of action.
  • Security Incident Response[1][3]Security Incident Response uses AI-assisted playbooks that help contain threats.
  • Unified Security Exposure Management[1][2][3]Unified Security Exposure Management comes as the next evolution of Vulnerability Response.
  • Third-party Risk Management[4]Third-party Risk Management centralizes vendor risk in one system.
  • Identity and Access Security[5]Identity and Access Security addresses risk across human, non-human, and AI agent identities.
  • Super Intelligence Control Tower[6]Super Intelligence Control Tower is a central hub to discover, secure, govern, observe, and measure any AI across an enterprise.
Categories
Headquarters
Not stated on its pagesNot stated on its pages
Founded
2014[3]Not stated on its pages
Ownership and funding
Owned by Hg since 2024[3][12][17][18][21][24]Not stated on its pages
Named customers
Not stated on its pagesNot stated on its pages
Recent news
  • October 13, 2026Optro announced changes to its Optro Partner Connect program, including two new partner tracks and Partner Growth Funding.[15]
  • May 19, 2026Optro launched a joint regulatory change management offering with the EY US advisory practice, built on its RegComply product.[25]
  • May 18, 2026Optro announced a new reseller partnership with cybersecurity firm GuidePoint Security.[26]
  • May 6, 2026Optro announced the acquisition of Midship, an AI-native SOX automation company.[24]
  • May 6, 2026Optro announced the acquisition of Midship, an AI-native SOX automation provider.[12]
Not stated on its pages
G2 and Gartner Peer Insights
  • G2: listed, seen November 10, 2026[9]
  • Gartner Peer Insights: Not stated on its pages
Who it fits
From its own pages, the company sells mainly to enterprises running audit, risk, compliance and information security programs. The home page describes its platform as what enterprises need, and the AI governance page speaks of enterprise AI. The audit page refers to collaboration across all lines on shared risks and controls.From its own pages, ServiceNow sells mainly to organizations that run business functions across IT, HR, customer service, finance and procurement, in all industries and business types. Security Incident Response includes handing security incidents off to new analysts, and a view of security and risk metrics that executives can use. ServiceNow describes its platform as the cloud-based foundation for all of its products.
Last verified
September 27, 2026November 5, 2026

Where they overlap

  • GRC and integrated risk platforms is the primary category of both Optro and ServiceNow.

Where they differ, field by field

  • Optro is also filed under Third-party risk and security ratings. ServiceNow is also filed under Vulnerability management and Incident response and forensics.
  • Optro lists GRC Intelligence Platform and Optro AI. ServiceNow lists Security Operations, Security Incident Response, Unified Security Exposure Management, Third-party Risk Management, Identity and Access Security and 1 more.
  • Optro was founded in 2014.
  • Optro is owned by Hg, since 2024.

How they differ

The shared primary category is where the two overlap, and both also address third-party risk.

Optro sells the GRC Intelligence Platform, which holds risks in one connected register aligned to controls, assets, third parties and audit findings. It also sells Optro AI, and its platform includes a preloaded library of 30+ frameworks, including SOC 2, ISO 27001 and GDPR. ServiceNow sells Security Operations, Security Incident Response and Unified Security Exposure Management, which it describes as the next evolution of Vulnerability Response. ServiceNow also sells Third-party Risk Management, Identity and Access Security, and Super Intelligence Control Tower, a hub for discovering and governing AI across an enterprise.

Optro was founded in 2014 and has been owned by Hg since 2024. On March 9, 2026, AuditBoard announced it had rebranded as Optro. On May 6, 2026, Optro announced the acquisition of Midship, an AI-native SOX automation company, and on May 18, 2026 it announced a reseller partnership with GuidePoint Security. ServiceNow describes its AI Platform as the cloud-based foundation for all of its products, serving business functions from IT to HR to customer service, finance and procurement.

What it sells: Optro

What GRC Intelligence Platform does[4][5]
The GRC Intelligence Platform holds risks in one connected register, aligned to the controls, assets, third parties and audit findings. Customers use a preloaded library of 30+ frameworks, including SOC 2, ISO 27001 and GDPR. Optro Analytics evaluates entire data populations and enables continuous monitoring.
What Optro AI does[19][20][21][23]
Optro's MCP Server is compatible with any MCP-ready LLM client. Optro does not use customer data to train Optro AI or models.

What it sells: ServiceNow

What Security Operations does[1][2][3]
Security Operations consolidates signals from any SIEM, EDR, TIP, scanner, or cloud and maps them to the CMDB for business context. Security Operations applies threat intel and AI to prioritize and act.
What Security Incident Response does[1][3]
Security Incident Response triggers automated containment and remediation tasks across security and IT tools. Security Incident Response coordinates major security incidents in a dedicated workspace with task tracking, integrated collaboration, and executive status reporting.
What Unified Security Exposure Management does[1][2][3]
Unified Security Exposure Management consolidates findings from scanners, cloud, containers, and code into one workflow. Unified Security Exposure Management maps issues to the CMDB for context, prioritizes risks using threat intelligence and AI scoring, and automates remediation.
What Third-party Risk Management does[4]
Third-party Risk Management automates assessments, monitors vendor changes, and routes remediation tasks to the right teams to manage risk consistently across suppliers. Third-party Risk Management centralizes issue tracking across all vendors and automates escalation workflows.
What Identity and Access Security does[5]
Identity and Access Security examines users, groups, roles, and policies to uncover the actual permissions each identity has for specific resources across cloud, SaaS, and on-premises systems. Identity and Access Security discovers non-human identities, maps permissions and blast radius, assigns owners, and reduces sprawl.
What Super Intelligence Control Tower does[6]
Super Intelligence Control Tower auto-discovers agents, models, copilots, MCP servers, and datasets across an enterprise and displays them in a unified inventory tied to the CMDB. Super Intelligence Control Tower tracks AI identity and access, blocks prompt injections, and includes a kill switch to stop an AI agent.

Questions about Optro and ServiceNow

What do Optro and ServiceNow sell?
Optro sells GRC Intelligence Platform and Optro AI. ServiceNow sells Security Operations, Security Incident Response, Unified Security Exposure Management, Third-party Risk Management, Identity and Access Security and 1 more.
Are Optro and ServiceNow in the same category?
Yes. GRC and integrated risk platforms is the primary category of both on CISO Tribune.
When were Optro and ServiceNow founded?
Optro was founded in 2014.
Who owns Optro and ServiceNow?
Optro is owned by Hg, since 2024.
Who are Optro and ServiceNow sold to?
From its own pages, the company sells mainly to enterprises running audit, risk, compliance and information security programs. From its own pages, ServiceNow sells mainly to organizations that run business functions across IT, HR, customer service, finance and procurement, in all industries and business types.
What have Optro and ServiceNow announced recently?
October 13, 2026: Optro announced changes to its Optro Partner Connect program, including two new partner tracks and Partner Growth Funding.

About Optro

Optro sells the GRC Intelligence Platform, which delivers real-time insights, autonomous testing and a connected view for enterprises. Optro is a system of record powering a system of action and brings together GRC data, taxonomy, business context and stakeholders. Optro AI agents execute control tests, surface emerging threats and generate board-ready reports, with every decision logged and every action reviewable. Optro Analytics evaluates entire data populations, uses templates in workflows and enables continuous monitoring. Customers use a preloaded library of 30+ frameworks, including SOC 2, ISO 27001 and GDPR. Evidence collection and risk syncing run across 200+ integrations.[1][4][6][11][19]

Operational resilience is addressed by harmonizing enterprise, operational, third-party and IT risk with continuity planning. The GRC Intelligence Platform holds risks in one connected register, aligned to the controls, assets, third parties and audit findings. Risk management runs on the same platform as audit, compliance, cyber and third-party risk. Scenario planning, bow-tie analysis and Monte Carlo modeling are used to test potential risk events. Business continuity work covers mapping critical processes, setting RTOs and RPOs, building continuity plans and testing them. ERM, ORM and scenario planning are combined in one solution. Optro AI and AI Risk Guidance generate a tailored risk library from a short set of organizational inputs, with details on likelihood, impact, mitigation strategies and suggested owners.[5][8][20]

For audit teams, the entire audit lifecycle is managed in one place, with every conclusion traceable to its evidence. Intelligent staffing recommendations align team skills to audit work across multiple projects. Audit teams can test complete data sets and surface exceptions between audits. OpsAudit centralizes requests, documentation, testing and reporting in one system, with configurable role-based workflows at each step. Optro provides 150+ out-of-the-box integrations with systems including HRIS, CRM and accounting platforms.[6][23]

Controls management covers multiple financial and compliance frameworks, including SOX, FDICIA, MAR, J-SOX and the UK Corporate Governance code. Controls Management supports continuous control testing. Optro AI automates documentation such as narratives and flowcharts and streamlines fieldwork tasks like sample selection, evidence validation and tickmarking audit evidence.[6]

On the security side, risks, assets, vulnerabilities and reporting are managed in one platform. Risk gaps are identified by AI and unknown assets are surfaced through automated attack surface discovery. Optro finds the domains and IPs missed in an inventory, and the vulnerabilities attached to them. Vulnerability monitoring syncs findings from a scanner to the matching IT systems in Optro. Teams can choose to mitigate, monitor, defer, avoid or accept new risks. Agents collect evidence, draft controls and test effectiveness continuously across SOC 2, ISO 27001, NIST and other security frameworks. Agents tier vendors, collect due diligence and pre-fill questionnaires. Automated security questionnaires use compliance data and a knowledge library to respond to customer questions. A separate workspace lets external audit teams collaborate on evidence requests while data restrictions are maintained.[8][9]

The compliance solution centralizes regulatory obligations, policies, risks and controls. It includes AI-driven regulatory alerts, obligation mapping across enterprise-wide risks, controls, policies and issues, and impact assessment workflows. Optro provides a centralized hub that maps an AI inventory to ISO 42001 compliance controls and automates the evidence-collection process. Optro categorizes AI systems based on the EU AI Act risk levels, from Minimal to Prohibited, and tracks the specific obligations required for each. Optro supports third-party AI risk management and lets customers extend risk assessments to external vendors.[7][11][22]

Optro Success and Services is an offer aimed at platform adoption and business impact. Optro Alliance Partners provide advisory, implementation and custom solutions. Customers can submit tickets, answer common questions in the Help Center and explore APIs in the Developer Portal. Optro's MCP Server is compatible with any MCP-ready LLM client. Optro does not use customer data to train Optro AI or models.[2][4][6][7][8][10][11][20][23]

Optro on the record

Sources

Optro full record

  1. [1]Sox managementOptro · optro.ai · undated page, accessed September 27, 2026 · Tier A
  2. [2]Meet optro auditboard unveils new identity as ai transforms grc 302707325Optro (formerly AuditBoard) via PR Newswire · prnewswire.com · published March 9, 2026 · Tier A
  3. [3]23 05 2024HgCapital Trust · hgcapitaltrust.com · published May 23, 2024 · Tier B
  4. [4]Optro | GRC Intelligence PlatformOptro · undated page, accessed October 27, 2026 · Tier A
  5. [5]Risk Management Solution: Integrate Risk Into Every Decision | OptroOptro · undated page, accessed October 27, 2026 · Tier A
  6. [6]Internal Audit Management Software with AI Agents | OptroOptro · undated page, accessed October 27, 2026 · Tier A
  7. [7]Regulatory Compliance Software | OptroOptro · undated page, accessed October 27, 2026 · Tier A
  8. [8]IT & Cyber Risk Management Software | OptroOptro · undated page, accessed October 27, 2026 · Tier A
  9. [9]IT Risk and Compliance Solution: Automate Your Processes | OptroOptro · undated page, accessed October 27, 2026 · Tier A
  10. [10]Optro Services & Success | OptroOptro · undated page, accessed October 27, 2026 · Tier A
  11. [11]AI Governance | OptroOptro · undated page, accessed October 27, 2026 · Tier A
  12. [12]Optro Leads the Global Audit Transformation with the Acquisition of AI-Native MidshipOptro · published May 6, 2026 · Tier A
  13. [13]Optro launches AI-Powered GRC Capabilities for the Modern Enterprise with AI Governance, Cyber Risk, and Continuous Control MonitoringOptro · published March 17, 2026 · Tier A
  14. [14]AuditBoard is Now Optro: The #1 GRC PlatformOptro · published March 9, 2026 · Tier A
  15. [15]Optro Raises the Bar on Partner Investment with Growth Funding and Expanded Partner TracksOptro · published October 13, 2026 · Tier A
  16. [16]Meet Optro: AuditBoard Unveils New Identity as AI Transforms GRCOptro · published March 9, 2026 · Tier A
  17. [17]Optro Reviews 2026: Details, Pricing, & Features - G2G2 · undated page, accessed October 27, 2026 · Tier C
  18. [18]Optro Reviews, Ratings & Features 2026 | Gartner Peer InsightsGartner Peer Insights · undated page, accessed October 27, 2026 · Tier C
  19. [19]Modern GRC Intelligence Platform | OptroOptro · undated page, accessed November 10, 2026 · Tier A
  20. [20]Enterprise Risk Management Software | OptroOptro · undated page, accessed November 10, 2026 · Tier A
  21. [21]Controls Management Software | OptroOptro · undated page, accessed November 10, 2026 · Tier A
  22. [22]GRC Intelligence Platform | OptroOptro · undated page, accessed November 10, 2026 · Tier A
  23. [23]AI for GRC | Optro's Agentic System of ActionOptro · undated page, accessed November 10, 2026 · Tier A
  24. [24]Optro Leads the Global Audit Transformation with the Acquisition of AI-Native MidshipPR Newswire · published May 6, 2026 · Tier A
  25. [25]Optro and EY US Launch Joint OfferingOptro · published May 19, 2026 · Tier A
  26. [26]Optro Now Offered Through GuidePoint SecurityOptro · published May 18, 2026 · Tier A

ServiceNow full record

  1. [1]servicenow.comServiceNow · servicenow.com · undated page, accessed November 5, 2026 · Tier A
  2. [2]Vulnerability Response – Threat Intelligence - ServiceNowServiceNow · undated page, accessed November 10, 2026 · Tier A
  3. [3]Security Incident Response Pricing - ServiceNowServiceNow · undated page, accessed November 10, 2026 · Tier A
  4. [4]Third-Party Risk Management – ServiceNowServiceNow · undated page, accessed November 10, 2026 · Tier A
  5. [5]Identity and Access Security | Risk Management - ServiceNowServiceNow · undated page, accessed November 10, 2026 · Tier A
  6. [6]Super Intelligence Control Tower - ServiceNowServiceNow · undated page, accessed November 10, 2026 · Tier A
  7. [7]IT Asset Management - ITAM - ServiceNowServiceNow · undated page, accessed November 10, 2026 · Tier A
  8. [8]Resource Management - ServiceNowServiceNow · undated page, accessed November 10, 2026 · Tier A
  9. [9]ServiceNow IT Service Management Reviews 2026G2 · undated page, accessed November 10, 2026 · Tier C

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