CISO Tribune

Vendor comparison · 2 companies

FRSecure vs ServiceNow

FRSecure is an information security services company that helps organizations build security programs. ServiceNow sells Security Operations, a product that unifies security, IT, and risk into a single system of action. CISO Tribune files both under Incident response and forensics. This page sets the two records side by side: what each sells, where it is based, who owns and funds it, the customers it names and its recent news, each fact numbered to its source.

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  • FRSecure
  • ServiceNow
FRSecure vs ServiceNow: Products, Customers and Funding Compared
FRSecureFRSecure is an information security services company that helps organizations build security programs.frsecure.comServiceNowServiceNow sells Security Operations, a product that unifies security, IT, and risk into a single system of action.servicenow.com
What it sells
  • Incident Response[1][6][11]An organized approach to responding to a cybersecurity breach, incident, or attack.
  • Risk Assessment[1][2][4][6]An assessment designed to discover and quantify information security risk.
  • Penetration Testing[1][8]Emulated real-world attacks used to discover and exploit weaknesses.
  • PCI DSS[12]Review and advice on PCI DSS compliance from a Qualified Security Assessor Company.
  • Vendor Risk Management[7]Services that evaluate the risk that vendors present to an organization.
  • Security Operations[1][2][3]ServiceNow Security Operations unifies security, IT, and risk into a single system of action.
  • Security Incident Response[1][3]Security Incident Response uses AI-assisted playbooks that help contain threats.
  • Unified Security Exposure Management[1][2][3]Unified Security Exposure Management comes as the next evolution of Vulnerability Response.
  • Third-party Risk Management[4]Third-party Risk Management centralizes vendor risk in one system.
  • Identity and Access Security[5]Identity and Access Security addresses risk across human, non-human, and AI agent identities.
  • Super Intelligence Control Tower[6]Super Intelligence Control Tower is a central hub to discover, secure, govern, observe, and measure any AI across an enterprise.
Categories
Headquarters
Not stated on its pagesNot stated on its pages
Founded
Not stated on its pagesNot stated on its pages
Ownership and funding
Not stated on its pagesNot stated on its pages
Named customers
Not stated on its pagesNot stated on its pages
Recent news
Not stated on its pagesNot stated on its pages
G2 and Gartner Peer Insights
  • G2: Not stated on its pages
  • Gartner Peer Insights: Not stated on its pages
  • G2: listed, seen November 10, 2026[9]
  • Gartner Peer Insights: Not stated on its pages
Who it fits
FRSecure points to heavily regulated industries such as healthcare and financial as ones that often require providers to meet the more thorough audit standards. FRSecure states that organizations processing cardholder data involving any of the major card brands have PCI DSS requirements to meet. FRSecure describes its RPM program as intended for new or growing IR programs.From its own pages, ServiceNow sells mainly to organizations that run business functions across IT, HR, customer service, finance and procurement, in all industries and business types. Security Incident Response includes handing security incidents off to new analysts, and a view of security and risk metrics that executives can use. ServiceNow describes its platform as the cloud-based foundation for all of its products.
Last verified
November 6, 2026November 5, 2026

Where they overlap

  • FRSecure and ServiceNow are both filed under Incident response and forensics.

Where they differ, field by field

  • FRSecure's primary category is Security consulting and advisory; ServiceNow's is GRC and integrated risk platforms.
  • FRSecure is also filed under Penetration testing and red team services and MDR and managed SOC. ServiceNow is also filed under Vulnerability management.
  • FRSecure lists Incident Response, Risk Assessment, Penetration Testing, PCI DSS and Vendor Risk Management. ServiceNow lists Security Operations, Security Incident Response, Unified Security Exposure Management, Third-party Risk Management, Identity and Access Security and 1 more.

What it sells: FRSecure

What Incident Response does[1][6][11]
FRSecure describes incident response as an organized approach to rapidly responding to the aftermath of a cybersecurity breach, incident, or attack. FRSecure assists in the identification, containment, and recovery of ransomware. FRSecure incident response team assists with forensics when a compromise is suspected.
What Risk Assessment does[1][2][4][6]
FRSecure offers a risk assessment designed to discover and quantify information security risk. FRSecure uses a risk assessment methodology and platform called S2.
What Penetration Testing does[1][8]
Penetration testing from FRSecure uses emulated real-world attacks to discover and exploit weaknesses in systems, configurations, and processes. FRSecure experts follow Penetration Testing Execution Standard (PTES) methodology during penetration testing. FRSecure offers pen tests that expose vulnerabilities in internet-facing systems, networks, firewalls, devices, and web applications.
What PCI DSS does[12]
As a PCI DSS Qualified Security Assessor Company, FRSecure provides the expertise necessary to review and advise organizations on PCI DSS compliance. FRSecure certified professionals can help an organization define its PCI DSS environment, determine compliance gaps, and provide necessary attestations of compliance. FRSecure gap analysis identifies gaps in credit card processing and customer data storage methods that need to be addressed.
What Vendor Risk Management does[7]
FRSecure uses SecurityStudio for vendor risk management. FRSecure offers three different levels of vendor risk management services depending on needs and the number of vendors.

What it sells: ServiceNow

What Security Operations does[1][2][3]
Security Operations consolidates signals from any SIEM, EDR, TIP, scanner, or cloud and maps them to the CMDB for business context. Security Operations applies threat intel and AI to prioritize and act.
What Security Incident Response does[1][3]
Security Incident Response triggers automated containment and remediation tasks across security and IT tools. Security Incident Response coordinates major security incidents in a dedicated workspace with task tracking, integrated collaboration, and executive status reporting.
What Unified Security Exposure Management does[1][2][3]
Unified Security Exposure Management consolidates findings from scanners, cloud, containers, and code into one workflow. Unified Security Exposure Management maps issues to the CMDB for context, prioritizes risks using threat intelligence and AI scoring, and automates remediation.
What Third-party Risk Management does[4]
Third-party Risk Management automates assessments, monitors vendor changes, and routes remediation tasks to the right teams to manage risk consistently across suppliers. Third-party Risk Management centralizes issue tracking across all vendors and automates escalation workflows.
What Identity and Access Security does[5]
Identity and Access Security examines users, groups, roles, and policies to uncover the actual permissions each identity has for specific resources across cloud, SaaS, and on-premises systems. Identity and Access Security discovers non-human identities, maps permissions and blast radius, assigns owners, and reduces sprawl.
What Super Intelligence Control Tower does[6]
Super Intelligence Control Tower auto-discovers agents, models, copilots, MCP servers, and datasets across an enterprise and displays them in a unified inventory tied to the CMDB. Super Intelligence Control Tower tracks AI identity and access, blocks prompt injections, and includes a kill switch to stop an AI agent.

Questions about FRSecure and ServiceNow

What do FRSecure and ServiceNow sell?
FRSecure sells Incident Response, Risk Assessment, Penetration Testing, PCI DSS and Vendor Risk Management. ServiceNow sells Security Operations, Security Incident Response, Unified Security Exposure Management, Third-party Risk Management, Identity and Access Security and 1 more.
Are FRSecure and ServiceNow in the same category?
They share Incident response and forensics. FRSecure's primary category is Security consulting and advisory and ServiceNow's is GRC and integrated risk platforms.
Who are FRSecure and ServiceNow sold to?
FRSecure points to heavily regulated industries such as healthcare and financial as ones that often require providers to meet the more thorough audit standards. From its own pages, ServiceNow sells mainly to organizations that run business functions across IT, HR, customer service, finance and procurement, in all industries and business types.

About FRSecure

FRSecure is an information security services company that helps organizations build security programs. FRSecure states that its mission is to fix the broken information security industry. FRSecure states that information security is all it does and that it does not do IT, sell hardware, or provide telco services. FRSecure has been in business for over 10 years, and its team has more than 300 years of combined experience working in information security and 30 different kinds of certifications. FRSecure describes many organizations as understanding that they need to do something around information security and data protection without knowing which risks pose the biggest threat or where to begin combatting them.[1][2][3][6]

FRSecure offers a risk assessment designed to discover and quantify information security risk. FRSecure uses a risk assessment methodology and platform called S2, and the final report of a gap assessment maps the specific controls to the corresponding controls in S2. Gap assessments from FRSecure are conducted with regulatory requirements in mind. FRSecure analysts work with the client team to understand which capabilities and controls are in place.[2][4][5][6]

FRSecure uses SecurityStudio for vendor risk management, and that software platform employs S2Vendor to measure and manage the security risk of an organization's vendors. FRSecure offers three different levels of vendor risk management services depending on needs and the number of vendors.[7]

Penetration testing from FRSecure uses emulated real-world attacks to discover and exploit weaknesses in systems, configurations, and processes. FRSecure experts follow Penetration Testing Execution Standard (PTES) methodology during penetration testing. FRSecure offers pen tests that expose vulnerabilities in internet-facing systems, networks, firewalls, devices, and web applications that could lead to unauthorized access. Red teaming from FRSecure is a real-world attack simulation focusing on defense evasion with a mix of social engineering and external and internal network-level testing. FRSecure social engineering exercises use techniques that include email, phone, and physical methods.[8][9]

FRSecure technical services team helps identify vulnerabilities through regular scanning. FRSecure describes vulnerability assessments as identifying technical vulnerabilities through a combination of automated tools, expert interpretation of the findings, and remediation recommendations. FRSecure web application scanning uses automated tools to evaluate web applications for vulnerabilities such as Cross-site scripting, SQL Injection, Command Injection, Path Traversal and insecure server configurations.[10]

FRSecure describes incident response as an organized approach to rapidly responding to the aftermath of a cybersecurity breach, incident, or attack. FRSecure assists in the identification, containment, and recovery of ransomware and helps organizations prevent and prepare for future incidents. FRSecure tabletop exercises are designed to practice and find weaknesses in plans such as disaster recovery, incident response, and more.[6][11]

As a PCI DSS Qualified Security Assessor Company, FRSecure provides the expertise necessary to review and advise organizations on PCI DSS compliance. FRSecure certified professionals can help an organization define its PCI DSS environment, determine compliance gaps, and provide necessary attestations of compliance. FRSecure helps prepare organizations for the SOC 2 audit and does not perform the actual audit itself. FRSecure overlays risk assessment results onto the five Cybersecurity Maturity Model Certification (CMMC) levels so an organization can see where it stands in each level. For organizations using Azure, Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft 365 (M365), FRSecure provides configuration and security health checks based on CIS benchmarks.[3][6][12]

FRSecure notes that heavily regulated industries such as healthcare and financial often require their providers to comply with Type 2 standards. FRSecure states that organizations that process cardholder data involving any of the major card brands have PCI DSS requirements to meet. FRSecure states that it can support a wide range of requirements across almost any industry.[1][3][5][6][7][10][11][12]

FRSecure on the record

Sources

FRSecure full record

  1. [1]frsecure.comFRSecure · frsecure.com · undated page, accessed November 6, 2026 · Tier A
  2. [2]Information Security and Compliance Experts | FRSecureFRSecure · undated page, accessed November 10, 2026 · Tier A
  3. [3]SOC 2 Compliance Support Services | FRSecureFRSecure · undated page, accessed November 10, 2026 · Tier A
  4. [4]Cybersecurity Risk Assessment Services | FRSecureFRSecure · undated page, accessed November 10, 2026 · Tier A
  5. [5]Cybersecurity Gap Assessment Services | FRSecureFRSecure · undated page, accessed November 10, 2026 · Tier A
  6. [6]Information Security Consulting & Management Services | FRSecureFRSecure · undated page, accessed November 10, 2026 · Tier A
  7. [7]Cyber Vendor Risk Management (VRM) Services | FRSecureFRSecure · undated page, accessed November 10, 2026 · Tier A
  8. [8]Penetration Testing Services: External, Internal, Web App, & MoreFRSecure · undated page, accessed November 10, 2026 · Tier A
  9. [9]Social Engineering Attack Prevention | FRSecureFRSecure · undated page, accessed November 10, 2026 · Tier A
  10. [10]Cybersecurity Vulnerability Assessment Services | FRSecureFRSecure · undated page, accessed November 10, 2026 · Tier A
  11. [11]Cyber Incident Response Services | FRSecureFRSecure · undated page, accessed November 10, 2026 · Tier A
  12. [12]PCI DSS Compliance Consulting Services | FRSecureFRSecure · undated page, accessed November 10, 2026 · Tier A

ServiceNow full record

  1. [1]servicenow.comServiceNow · servicenow.com · undated page, accessed November 5, 2026 · Tier A
  2. [2]Vulnerability Response – Threat Intelligence - ServiceNowServiceNow · undated page, accessed November 10, 2026 · Tier A
  3. [3]Security Incident Response Pricing - ServiceNowServiceNow · undated page, accessed November 10, 2026 · Tier A
  4. [4]Third-Party Risk Management – ServiceNowServiceNow · undated page, accessed November 10, 2026 · Tier A
  5. [5]Identity and Access Security | Risk Management - ServiceNowServiceNow · undated page, accessed November 10, 2026 · Tier A
  6. [6]Super Intelligence Control Tower - ServiceNowServiceNow · undated page, accessed November 10, 2026 · Tier A
  7. [7]IT Asset Management - ITAM - ServiceNowServiceNow · undated page, accessed November 10, 2026 · Tier A
  8. [8]Resource Management - ServiceNowServiceNow · undated page, accessed November 10, 2026 · Tier A
  9. [9]ServiceNow IT Service Management Reviews 2026G2 · undated page, accessed November 10, 2026 · Tier C

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