About Rackspace Technology
Rackspace Technology is the operator of the full enterprise AI stack, from governed private cloud to AI inference and agents in production. Rackspace offers advisory services, cloud migration and modernization, platform automation, data engineering, Rackspace Elastic Engineering, infrastructure and application managed services, FinOps, and security and resiliency services. Rackspace services span strategy, engineering and ongoing operations across public cloud, private cloud, on-premises and AI environments. Rackspace uses an Outcomes-as-a-Service model built on secure infrastructure, data foundations and forward-deployed engineering.[1]
Rackspace Security and Resiliency brings together 24x7x365 security operations from the Rackspace Cyber Defense Center, cyber resilience and recovery services powered by Rubrik, and security strategy, posture and compliance services across the environments Rackspace operates. Rackspace integrates 24x7x365 security operations and cyber recovery across the environments it operates. Rackspace Managed Extended Detection and Response is a 24x7x365 service built on Microsoft Sentinel. Rackspace Managed Extended Detection and Response integrates more than 300 security technologies and log sources and uses AI-assisted detections mapped to the MITRE ATT&CK framework. Rackspace Managed Extended Detection and Response supports proactive threat hunting and automated response through the Rackspace Cyber Defense Center.[1][6]
Rackspace provides managed cyber recovery services powered by Rubrik to protect and recover identity systems, collaboration data and cloud workloads. Rackspace cyber recovery capabilities include immutable backups, validated recovery points and isolated recovery environments. Rackspace security posture and compliance work covers architecture, zero trust, posture management and compliance. Rackspace extends identity, access, data protection and recovery controls to AI workloads while addressing risks specific to models and agents. Rackspace security operations use AI-assisted detection and response to support analyst triage and incident response.[1][6]
Rackspace operates infrastructure, applications and data with integrated security, reliability, performance and ongoing optimization. Rackspace provides 24x7x365 operations across every environment, with one accountable team. Rackspace runs private cloud on VMware Cloud Foundation. Rackspace offers private cloud that keeps data and operations inside the customer's jurisdiction. Rackspace works across Amazon Web Services (AWS), Microsoft Azure, Google Cloud and Rackspace Private Cloud. Rackspace runs managed operations across AWS, Google Cloud, Microsoft and VMware under one accountable team.
Rackspace Platform Automation is a platform engineering service delivered through a dedicated Rackspace Elastic Engineering pod. Rackspace designs, builds and operates platforms that provide self-service provisioning, infrastructure as code, delivery pipelines, Kubernetes, policy automation and observability across private and public cloud. A Rackspace Elastic Engineering pod is a dedicated, multidisciplinary team that can include an engagement manager, cloud architects and engineers working in sprints alongside the customer's team. Rackspace data engineering modernizes databases, analytics and data platforms and builds governed data foundations for applications, analytics and AI. Rackspace offers services that define cloud and AI strategy, prioritize use cases, establish governance and plan workload placement, modernization and operating models. Rackspace offers AMD Instinct GPU capacity on bare metal, Kubernetes or on demand.
Rackspace can work alongside customer teams or take responsibility for ongoing operations, depending on the service and requirements. Rackspace is vendor-neutral and model-agnostic, owns no foundation model, and works with the technologies customers already run or want to add. Rackspace runs sixteen data centers across North America, Europe and Asia Pacific, along with sovereign environments and on-premises options. Rackspace serves customers in more than 120 countries. Rackspace describes keeping Epic and clinical platforms available and patient data protected. Rackspace describes sovereign, accredited cloud for citizen services, run by cleared teams. Rackspace describes a UK bank that migrated more than 1,200 workloads to a modern private cloud environment. Central and North West London NHS Foundation Trust (CNWL) provides integrated healthcare services. CNWL moved from a legacy server-based system to a more modern private cloud environment. CNWL chose Rackspace Technology as its partner for the migration.
For more than 25 years, Rackspace has built and operated the technology businesses depend on every day. Rackspace was founded in San Antonio, helping businesses get their first critical websites online.[1][6]
Rackspace Technology on the record