CISO Tribune

Vendor comparison · 2 companies

Arrowhead Technologies vs Rackspace Technology

Arrowhead Technologies (Secur-Serv) is a security-first IT service provider that offers managed cybersecurity services. Rackspace Technology is the operator of the full enterprise AI stack, from governed private cloud to AI inference and agents in production. CISO Tribune files both under Managed security service providers. This page sets the two records side by side: what each sells, where it is based, who owns and funds it, the customers it names and its recent news, each fact numbered to its source.

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  • Arrowhead Technologies
  • Rackspace Technology
Arrowhead Technologies vs Rackspace Technology: Products, Customers and Funding Compared
Arrowhead TechnologiesArrowhead Technologies (Secur-Serv) is a security-first IT service provider that offers managed cybersecurity services.secur-serv.comRackspace TechnologyRackspace Technology is the operator of the full enterprise AI stack, from governed private cloud to AI inference and agents in production.rackspace.com
What it sells
  • 24/7 Security Operations Center Services[3]Threat monitoring, response and remediation from certified security experts.
  • Managed cybersecurity services[2]Managed cybersecurity services from a security-first IT service provider.
  • Managed cloud services[4]Managed cloud services for businesses beginning a cloud journey or needing engineering resources for existing cloud platforms.
  • Cloud cybersecurity services[4]Cloud cybersecurity services offered as a way to establish a zero trust architecture.
  • Managed device services[2]Onsite hardware repair and device management from field service personnel.
  • Security and Resiliency[5][6]Rackspace integrates 24x7x365 security operations and cyber recovery across the environments it operates.
  • Rackspace Managed Extended Detection and Response[6]A 24x7x365 service built on Microsoft Sentinel.
  • Managed Operations[5][8]Operates infrastructure, applications and data with integrated security, reliability, performance and ongoing optimization.
  • Platform Automation[5][9]A platform engineering service delivered through a dedicated Rackspace Elastic Engineering pod.
  • Forward Deployed EngineeringEngineers work beside customer teams to build, run and improve AI in production.
Categories
Headquarters
Not stated on its pagesNot stated on its pages
Founded
Not stated on its pagesNot stated on its pages
Ownership and funding
Owned by Secur-Serv since 2025[1][6]Public (NASDAQ: RXT)[2][3][4][5][7][8][9][10][12]
Named customers
Not stated on its pagesNot stated on its pages
Recent news
Not stated on its pages
  • January 16, 2026Rackspace Technology's UK Sovereign Services achieved VMware Sovereign Cloud Partner Status.[11]
G2 and Gartner Peer Insights
  • G2: Not stated on its pages
  • Gartner Peer Insights: Not stated on its pages
  • G2: listed, seen November 10, 2026[12]
  • Gartner Peer Insights: Not stated on its pages
Who it fits
Secur-Serv aims its managed cloud services at businesses beginning their cloud journey and at those needing additional engineering resources for existing cloud platforms. Secur-Serv delivers its security work in the cloud and on-premise, and its device management covers remote, on-premises and hybrid connectivity. Secur-Serv field service personnel provide onsite support across the United States.Not written yet
Last verified
November 7, 2026October 14, 2026

Where they overlap

  • Managed security service providers is the primary category of both Arrowhead Technologies and Rackspace Technology.

Where they differ, field by field

  • Rackspace Technology is also filed under Security consulting and advisory and MDR and managed SOC.
  • Arrowhead Technologies lists 24/7 Security Operations Center Services, Managed cybersecurity services, Managed cloud services, Cloud cybersecurity services and Managed device services. Rackspace Technology lists Security and Resiliency, Rackspace Managed Extended Detection and Response, Managed Operations, Platform Automation and Forward Deployed Engineering.
  • Arrowhead Technologies is owned by Secur-Serv, since 2025. Rackspace Technology is a public company listed on NASDAQ as RXT.

How they differ

CISO Tribune files Arrowhead Technologies under Managed security service providers, and it files Rackspace Technology under that category as well, along with Security consulting and advisory and MDR and managed SOC. Arrowhead Technologies sells 24/7 Security Operations Center Services, managed cybersecurity services, managed cloud services, cloud cybersecurity services and managed device services. Its managed device services rely on over 3000 field service personnel who provide onsite hardware repairs. Rackspace Technology sells Security and Resiliency, Rackspace Managed Extended Detection and Response, Managed Operations, Platform Automation and Forward Deployed Engineering. Its managed detection service is built on Microsoft Sentinel and integrates more than 300 security technologies and log sources.

Both companies sell round-the-clock security monitoring and managed cloud work, but the surrounding offerings differ. Arrowhead Technologies pairs its security work with onsite device repair and management across all 50 United States. Rackspace Technology pairs its security work with operations across AWS, Google Cloud, Microsoft and VMware, plus cyber recovery services powered by Rubrik. Rackspace Technology also offers data engineering and AMD Instinct GPU capacity. Arrowhead Technologies has been owned by Secur-Serv since 2025. Rackspace Technology is a public company listed on NASDAQ as RXT, and it was founded in San Antonio.

Rackspace Technology describes a UK bank that migrated more than 1,200 workloads to a private cloud environment. Rackspace Technology also names Central and North West London NHS Foundation Trust, which chose it as its partner for a private cloud migration. On January 16, 2026, Rackspace Technology's UK Sovereign Services achieved VMware Sovereign Cloud Partner Status.

What it sells: Arrowhead Technologies

What 24/7 Security Operations Center Services does[3]
24/7 Security Operations Center Services provide threat monitoring, response and remediation from certified security experts. The services are aimed at continually tackling critical network threats.
What Managed cloud services does[4]
Secur-Serv engineering staff manage, operate and optimize the day-to-day management of a customer's cloud environment. Secur-Serv security experts implement security controls, monitor for threats and vulnerabilities, and respond to security incidents on a customer's cloud instance. Secur-Serv cloud technicians identify and eliminate unnecessary resources and right size instances.
What Managed device services does[2]
Secur-Serv has over 3000 field service personnel who provide onsite hardware repairs in the customer's local area. Secur-Serv technicians support and fix various devices, brands and types. Secur-Serv device management covers onsite repair and proactive management of configuration, patching and maintenance.

What it sells: Rackspace Technology

What Rackspace Managed Extended Detection and Response does[6]
Rackspace Managed Extended Detection and Response integrates more than 300 security technologies and log sources and uses AI-assisted detections mapped to the MITRE ATT&CK framework. The service supports proactive threat hunting and automated response through the Rackspace Cyber Defense Center.
What Managed Operations does[5][8]
Rackspace provides 24x7x365 operations across every environment, with one accountable team. Rackspace runs managed operations across AWS, Google Cloud, Microsoft and VMware under one accountable team.
What Platform Automation does[5][9]
Rackspace designs, builds and operates platforms that provide self-service provisioning, infrastructure as code, delivery pipelines, Kubernetes, policy automation and observability across private and public cloud. Rackspace supports AWS, Microsoft Azure, Google Cloud and Rackspace Private Cloud, along with Kubernetes across cloud and on-premises environments.

Questions about Arrowhead Technologies and Rackspace Technology

What do Arrowhead Technologies and Rackspace Technology sell?
Arrowhead Technologies sells 24/7 Security Operations Center Services, Managed cybersecurity services, Managed cloud services, Cloud cybersecurity services and Managed device services. Rackspace Technology sells Security and Resiliency, Rackspace Managed Extended Detection and Response, Managed Operations, Platform Automation and Forward Deployed Engineering.
Are Arrowhead Technologies and Rackspace Technology in the same category?
Yes. Managed security service providers is the primary category of both on CISO Tribune.
Who owns Arrowhead Technologies and Rackspace Technology?
Arrowhead Technologies is owned by Secur-Serv, since 2025. Rackspace Technology is a public company listed on NASDAQ as RXT.
Who are Arrowhead Technologies and Rackspace Technology sold to?
Secur-Serv aims its managed cloud services at businesses beginning their cloud journey and at those needing additional engineering resources for existing cloud platforms.
What have Arrowhead Technologies and Rackspace Technology announced recently?
January 16, 2026: Rackspace Technology's UK Sovereign Services achieved VMware Sovereign Cloud Partner Status.

About Arrowhead Technologies

Arrowhead Technologies (Secur-Serv) is a security-first IT service provider that offers managed cybersecurity services. Secur-Serv managed cybersecurity services cover protecting sensitive information, preventing data breaches and staying compliant with industry regulations. Secur-Serv has built a suite of cybersecurity services to protect businesses from cyber threats. Secur-Serv 24/7 Security Operations Center Services provide threat monitoring, response and remediation from certified security experts.[2]

Secur-Serv states that the biggest threat to a company without a cybersecurity staff is the increased risk of cyber attacks, data breaches, compliance violations and insider threats. Secur-Serv states that the demand for skilled cybersecurity professionals is growing faster than the supply. Secur-Serv states that businesses rely more on their managed services and cybersecurity providers to secure their data and systems. Secur-Serv cites a figure of 36% of enterprises moving forward with cloud adoption without the proper security skills or a solid security architecture.[2][4]

Secur-Serv security experts deliver core security solutions in the cloud and on-premise. Secur-Serv data protection work starts with an assessment of a customer's security goals, after which Secur-Serv and the customer define a data protection solution. Secur-Serv data protection pages describe a zero trust approach to protecting sensitive data from cybercriminals. A Secur-Serv customer says Secur-Serv worked with it on security information and event management (SIEM). A Secur-Serv customer says Secur-Serv installs and monitors its system updates and virus scans.[5]

Secur-Serv managed cloud services are offered to businesses beginning their cloud journey and to those needing additional engineering resources to manage existing cloud platforms. Secur-Serv engineering staff manage, operate and optimize the day-to-day management of a customer's cloud environment. Secur-Serv monitors and manages cloud resources for performance and availability. Secur-Serv cloud technicians identify and eliminate unnecessary resources, right size instances and implement cost-saving strategies for cloud spending. Secur-Serv security experts implement security controls, monitor for threats and vulnerabilities, and respond to security incidents on a customer's cloud instance. Secur-Serv solutions engineers help customers define a cloud roadmap. Secur-Serv cloud experts design and deliver business outcomes using cloud technology.[4]

Secur-Serv describes itself as a private cloud-agnostic Managed Service Provider offering customized optimization solutions. Secur-Serv cloud services range from private cloud migration and management and cloud voice solutions to cloud backup and disaster recovery. Secur-Serv cloud cybersecurity services are offered as a way to establish a zero trust architecture. Secur-Serv security experts work with a company on how its systems should be configured and provide the cybersecurity resources needed to protect its data in the cloud.[4]

Secur-Serv offers managed device services. Secur-Serv has over 3000 field service personnel who provide onsite hardware repairs in the customer's local area. Secur-Serv field service personnel operate nationwide and provide onsite support across all 50 United States. Secur-Serv field service technicians have an average tenure of over 18 years. Secur-Serv technicians support and fix various devices, brands and types. Secur-Serv device management covers onsite repair for device uptime and proactive management of configuration, patching and maintenance. Secur-Serv is a single point of contact for managing remote, on-premises or hybrid connectivity, device management and security. Secur-Serv works on optimizing legacy devices and modernizing infrastructure.[2][7][8]

Secur-Serv managed IT packages have cyber security services built in and use a pricing model with monthly billing. Secur-Serv partners with technology and security providers. Secur-Serv customers have a scope of technology and security products in one place.[7]

Secur-Serv has provided IT solutions to customers of Tribute, Inc. for more than a decade. Secur-Serv provides an IT environment to Building Products, Inc.[2][5][7][8]

Arrowhead Technologies on the record

Sources

Arrowhead Technologies full record

  1. [1]Arrowhead technologies joins secur servSecur-Serv · secur-serv.com · published June 25, 2025 · Tier A
  2. [2]Solve Your IT Gap with Managed Services | Secur-ServSecur-Serv · undated page, accessed November 10, 2026 · Tier A
  3. [3]Secur-Serv | Your vision. Our mission.Secur-Serv · undated page, accessed November 10, 2026 · Tier A
  4. [4]Cloud and Infrastructure Services | Secur-ServSecur-Serv · undated page, accessed November 10, 2026 · Tier A
  5. [5]Data Protection Services | Secur-ServSecur-Serv · undated page, accessed November 10, 2026 · Tier A
  6. [6]Cloud Optimization Services | Secur-ServSecur-Serv · undated page, accessed November 10, 2026 · Tier A
  7. [7]Optimize IT Spend for Your Business | Secur-ServSecur-Serv · undated page, accessed November 10, 2026 · Tier A
  8. [8]Workplace Modernization | Secur-ServSecur-Serv · undated page, accessed November 10, 2026 · Tier A

Rackspace Technology full record

  1. [1]SecurityRackspace Technology · rackspace.com · undated page, accessed October 14, 2026 · Tier A
  2. [2]Rackspace technology announces plans accelerate enterprise aiGLOBE NEWSWIRE · ir.rackspace.com · published July 9, 2026 · Tier A
  3. [3]Rackspace Technology Reviews - Gartner Peer InsightsGartner Peer Insights · undated page, accessed November 2, 2026 · Tier C
  4. [4]Investor Relations | Rackspace Technology, Inc.Rackspace Technology · undated page, accessed November 10, 2026 · Tier A
  5. [5]Services – RackspaceRackspace Technology · undated page, accessed November 10, 2026 · Tier A
  6. [6]Security and Resiliency – RackspaceRackspace Technology · undated page, accessed November 10, 2026 · Tier A
  7. [7]RackspaceRackspace Technology · undated page, accessed November 10, 2026 · Tier A
  8. [8]About – RackspaceRackspace Technology · undated page, accessed November 10, 2026 · Tier A
  9. [9]Platform Automation – RackspaceRackspace Technology · undated page, accessed November 10, 2026 · Tier A
  10. [10]Central and North West London NHS Foundation Trust – RackspaceRackspace Technology · undated page, accessed November 10, 2026 · Tier A
  11. [11]Rackspace Technology Secures VMware Sovereign Cloud Partner StatusRackspace · published January 16, 2026 · Tier A
  12. [12]Rackspace Managed Private Cloud Reviews & Product DetailsG2 · undated page, accessed November 10, 2026 · Tier C

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