CISO Tribune

Vendor comparison · 2 companies

BlackCloak vs Rackspace Technology

BlackCloak protects the personal digital lives of executives with cybersecurity, concierge support and incident response. Rackspace Technology is the operator of the full enterprise AI stack, from governed private cloud to AI inference and agents in production. CISO Tribune files both under MDR and managed SOC. This page sets the two records side by side: what each sells, where it is based, who owns and funds it, the customers it names and its recent news, each fact numbered to its source.

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  • BlackCloak
  • Rackspace Technology
BlackCloak vs Rackspace Technology: Products, Customers and Funding Compared
BlackCloakBlackCloak protects the personal digital lives of executives with cybersecurity, concierge support and incident response.blackcloak.ioRackspace TechnologyRackspace Technology is the operator of the full enterprise AI stack, from governed private cloud to AI inference and agents in production.rackspace.com
What it sells
  • Digital Executive Protection Platform[2][5]A platform built to address the gap between corporate security and the personal digital lives of executives.
  • Impersonation Protection[2]Lets executives authenticate calls, texts, and video messages in real time.
  • Physical Risk Reports[5]Reports that provide a shared intelligence picture on physical risk to executives.
  • Security and Resiliency[5][6]Rackspace integrates 24x7x365 security operations and cyber recovery across the environments it operates.
  • Rackspace Managed Extended Detection and Response[6]A 24x7x365 service built on Microsoft Sentinel.
  • Managed Operations[5][8]Operates infrastructure, applications and data with integrated security, reliability, performance and ongoing optimization.
  • Platform Automation[5][9]A platform engineering service delivered through a dedicated Rackspace Elastic Engineering pod.
  • Forward Deployed EngineeringEngineers work beside customer teams to build, run and improve AI in production.
Categories
Headquarters
Not stated on its pagesNot stated on its pages
Founded
Not stated on its pagesNot stated on its pages
Ownership and funding
Not stated on its pagesPublic (NASDAQ: RXT)[2][3][4][5][7][8][9][10][12]
Named customers
Not stated on its pagesNot stated on its pages
Recent news
  • September 10, 2026BlackCloak launched Perimeter, a physical security offering that extends its digital protection to the physical world around where executives live, work and travel.[4]
  • January 16, 2026Rackspace Technology's UK Sovereign Services achieved VMware Sovereign Cloud Partner Status.[11]
G2 and Gartner Peer Insights
  • G2: Not stated on its pages
  • Gartner Peer Insights: Not stated on its pages
  • G2: listed, seen November 10, 2026[12]
  • Gartner Peer Insights: Not stated on its pages
Who it fits
From its own pages, the company sells mainly to organisations whose executives and board members are targeted in their personal digital lives. It says requests from executives for personal digital protection are rising, driven by peer incidents and family safety concerns. Its individuals site says it protects high-net-worth individuals, their families, and family offices. That site also describes partnerships for consultants, advisors, financial institutions and law firms working directly with high-net-worth individuals.Not written yet
Last verified
September 30, 2026October 14, 2026

Where they overlap

  • BlackCloak and Rackspace Technology are both filed under MDR and managed SOC.

Where they differ, field by field

  • BlackCloak's primary category is Digital risk protection; Rackspace Technology's is Managed security service providers.
  • BlackCloak is also filed under Incident response and forensics and Mobile security. Rackspace Technology is also filed under Security consulting and advisory.
  • BlackCloak lists Digital Executive Protection Platform, Impersonation Protection and Physical Risk Reports. Rackspace Technology lists Security and Resiliency, Rackspace Managed Extended Detection and Response, Managed Operations, Platform Automation and Forward Deployed Engineering.
  • Rackspace Technology is a public company listed on NASDAQ as RXT.

What it sells: BlackCloak

What Digital Executive Protection Platform does[2][5]
The platform delivers against four pillars of protection: Privacy & Identity Defense, AI Threat Protection, Executive Threat Intelligence, and Personal Security Operations. It is powered by a Threat Intelligence Engine that gathers insights from open, deep, and dark web sources. Protection is delivered to executives and their families via the BlackCloak app.
What Impersonation Protection does[2]
BlackCloak Impersonation Protection lets executives authenticate calls, texts, and video messages in real time. Executives can send an out-of-band authentication request and authenticate the source of calls, texts, video chats and emails.
What Physical Risk Reports does[5]
Intelligence from OSINT, deep and dark web sources specific to each executive is gathered. Threat credibility and likely intent is assessed by BlackCloak experts. Early warnings for security teams are provided in a downloadable report.

What it sells: Rackspace Technology

What Rackspace Managed Extended Detection and Response does[6]
Rackspace Managed Extended Detection and Response integrates more than 300 security technologies and log sources and uses AI-assisted detections mapped to the MITRE ATT&CK framework. The service supports proactive threat hunting and automated response through the Rackspace Cyber Defense Center.
What Managed Operations does[5][8]
Rackspace provides 24x7x365 operations across every environment, with one accountable team. Rackspace runs managed operations across AWS, Google Cloud, Microsoft and VMware under one accountable team.
What Platform Automation does[5][9]
Rackspace designs, builds and operates platforms that provide self-service provisioning, infrastructure as code, delivery pipelines, Kubernetes, policy automation and observability across private and public cloud. Rackspace supports AWS, Microsoft Azure, Google Cloud and Rackspace Private Cloud, along with Kubernetes across cloud and on-premises environments.

Questions about BlackCloak and Rackspace Technology

What do BlackCloak and Rackspace Technology sell?
BlackCloak sells Digital Executive Protection Platform, Impersonation Protection and Physical Risk Reports. Rackspace Technology sells Security and Resiliency, Rackspace Managed Extended Detection and Response, Managed Operations, Platform Automation and Forward Deployed Engineering.
Are BlackCloak and Rackspace Technology in the same category?
They share MDR and managed SOC. BlackCloak's primary category is Digital risk protection and Rackspace Technology's is Managed security service providers.
Who owns BlackCloak and Rackspace Technology?
Rackspace Technology is a public company listed on NASDAQ as RXT.
Who are BlackCloak and Rackspace Technology sold to?
From its own pages, the company sells mainly to organisations whose executives and board members are targeted in their personal digital lives.
What have BlackCloak and Rackspace Technology announced recently?
September 10, 2026: BlackCloak launched Perimeter, a physical security offering that extends its digital protection to the physical world around where executives live, work and travel. January 16, 2026: Rackspace Technology's UK Sovereign Services achieved VMware Sovereign Cloud Partner Status.

About BlackCloak

BlackCloak protects the personal digital lives of executives with cybersecurity, concierge support and incident response. BlackCloak says executives and their families are targets at home, where corporate security cannot reach.[1][2][6]

The Digital Executive Protection Platform delivers against four pillars of protection: Privacy & Identity Defense, AI Threat Protection, Executive Threat Intelligence, and Personal Security Operations. The platform is powered by a Threat Intelligence Engine that continuously gathers insights from open, deep, and dark web sources. BlackCloak provides aggregated, anonymized insights to the customer team to track progress and measure risk reduction.[1][2]

BlackCloak finds, removes, and hides executives' exposed personal data from broker sites, and monitors for breaches across open, deep, and dark web sources. BlackCloak offers data broker removal to minimize publicly available personal data. BlackCloak detects data exposure using known executive data such as email, addresses and names. BlackCloak automates takedown and opt-out requests. Executives can track progress through a live activity feed on the BlackCloak app.[2]

BlackCloak monitors and analyzes content across multiple channels to detect disinformation campaigns or personal reputational threats before they escalate. BlackCloak monitors eight types of intelligence channels, including news, social media, court filings, and AI-generated content. BlackCloak says deepfake attacks can bypass email filters and awareness training. BlackCloak Impersonation Protection lets executives authenticate calls, texts, and video messages in real time. Executives can send an out-of-band authentication request and authenticate the source of calls, texts, video chats and emails.[2]

BlackCloak offers Physical Risk Reports that provide a shared intelligence picture. For these reports, intelligence from OSINT, deep and dark web sources specific to each executive is gathered. BlackCloak experts assess threat credibility and likely intent. Security teams receive early warnings with context in a downloadable report.

BlackCloak continuously monitors personal devices such as laptops, mobiles, and tablets in the background, securing them with enterprise-grade EDR. Executives install the BlackCloak app on their personal devices. BlackCloak performs security checks across six areas: passcode, biometrics, encryption, OS updates, breach status, and botnet activity. BlackCloak backs EDR and home network scanning with expert-led incident response from its in-house, US-based security operations center. BlackCloak manages detection, remediation, and incident response end-to-end.[2]

BlackCloak works with the customer team to identify who needs protecting and aligns with their assistants to book a confidential Privacy & Exposure Review. BlackCloak gives the customer team a dashboard with aggregated, anonymized metrics on risk exposure reduction that can be used to present to the board. CISOs and security teams have a dedicated account manager for questions on SLAs and billing and on the security of protected executives. BlackCloak operates outside of the customer's corporate cybersecurity technology stack. BlackCloak says it cannot see into executives' personal accounts or browsing history.[2][6]

BlackCloak on the record

Sources

BlackCloak full record

  1. [1]blackcloak.ioBlackCloak · blackcloak.io · undated page, accessed September 30, 2026 · Tier A
  2. [2]BlackCloak | Digital Executive Protection | Personal CybersecurityBlackCloak · undated page, accessed October 30, 2026 · Tier A
  3. [3]BlackCloak | Cybersecurity for High-Profile & HNWIsBlackCloak · undated page, accessed October 30, 2026 · Tier A
  4. [4]BlackCloak Launches BlackCloak Perimeter™, Unifying Cyber and Physical Security for Executive ProtectionBlackCloak · published September 10, 2026 · Tier A
  5. [5]Product - BlackCloak | Protect Your Digital Life™BlackCloak · undated page, accessed November 10, 2026 · Tier A
  6. [6]BlackCloak | Blog | Breaking Down BlackCloak | Concierge ServiceBlackCloak · undated page, accessed November 10, 2026 · Tier A

Rackspace Technology full record

  1. [1]SecurityRackspace Technology · rackspace.com · undated page, accessed October 14, 2026 · Tier A
  2. [2]Rackspace technology announces plans accelerate enterprise aiGLOBE NEWSWIRE · ir.rackspace.com · published July 9, 2026 · Tier A
  3. [3]Rackspace Technology Reviews - Gartner Peer InsightsGartner Peer Insights · undated page, accessed November 2, 2026 · Tier C
  4. [4]Investor Relations | Rackspace Technology, Inc.Rackspace Technology · undated page, accessed November 10, 2026 · Tier A
  5. [5]Services – RackspaceRackspace Technology · undated page, accessed November 10, 2026 · Tier A
  6. [6]Security and Resiliency – RackspaceRackspace Technology · undated page, accessed November 10, 2026 · Tier A
  7. [7]RackspaceRackspace Technology · undated page, accessed November 10, 2026 · Tier A
  8. [8]About – RackspaceRackspace Technology · undated page, accessed November 10, 2026 · Tier A
  9. [9]Platform Automation – RackspaceRackspace Technology · undated page, accessed November 10, 2026 · Tier A
  10. [10]Central and North West London NHS Foundation Trust – RackspaceRackspace Technology · undated page, accessed November 10, 2026 · Tier A
  11. [11]Rackspace Technology Secures VMware Sovereign Cloud Partner StatusRackspace · published January 16, 2026 · Tier A
  12. [12]Rackspace Managed Private Cloud Reviews & Product DetailsG2 · undated page, accessed November 10, 2026 · Tier C

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