CISO Tribune

Vendor comparison · 2 companies

Arctic Wolf vs ServiceNow

Arctic Wolf sells managed detection and response, cloud detection and response, managed security awareness and endpoint security, with a Concierge Security Team delivering the services. ServiceNow sells Security Operations, a product that unifies security, IT, and risk into a single system of action. CISO Tribune files both under Incident response and forensics. This page sets the two records side by side: what each sells, where it is based, who owns and funds it, the customers it names and its recent news, each fact numbered to its source.

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  • Arctic Wolf
  • ServiceNow
Arctic Wolf vs ServiceNow: Products, Customers and Funding Compared
Arctic WolfArctic Wolf sells managed detection and response, cloud detection and response, managed security awareness and endpoint security, with a Concierge Security Team delivering the services.arcticwolf.comServiceNowServiceNow sells Security Operations, a product that unifies security, IT, and risk into a single system of action.servicenow.com
What it sells
  • Managed Detection and Response[1][8][12]A service giving 24×7 monitoring of networks, endpoints and cloud environments.
  • Cloud Detection and Response[13]24×7 monitoring of Infrastructure as a Service and Software as a Service platforms.
  • Managed Security Awareness[14]Fully managed security awareness training with automated phishing simulations.
  • Aurora Endpoint Security[15]Endpoint protection that covers smartphones and tablets alongside desktop PCs and laptops.
  • Security Operations[1][2][3]ServiceNow Security Operations unifies security, IT, and risk into a single system of action.
  • Security Incident Response[1][3]Security Incident Response uses AI-assisted playbooks that help contain threats.
  • Unified Security Exposure Management[1][2][3]Unified Security Exposure Management comes as the next evolution of Vulnerability Response.
  • Third-party Risk Management[4]Third-party Risk Management centralizes vendor risk in one system.
  • Identity and Access Security[5]Identity and Access Security addresses risk across human, non-human, and AI agent identities.
  • Super Intelligence Control Tower[6]Super Intelligence Control Tower is a central hub to discover, secure, govern, observe, and measure any AI across an enterprise.
Categories
Headquarters
Eden Prairie, United States[2]Not stated on its pages
Founded
2012[2]Not stated on its pages
Ownership and funding
Not stated on its pagesSeries F (USD 150 million round), July 13, 2021[3]Not stated on its pages
Named customers
  • Oracle Red Bull Racing[4]
  • Southampton F.C.[5]
  • Minnesota Wild[6]
  • JCB Finance[7]
Not stated on its pages
Recent news
  • October 14, 2026Arctic Wolf unveiled a new endpoint security solution.[23]
  • September 15, 2026Arctic Wolf launched Aurora MDR Connect, a tier of its managed detection and response service built only for managed service providers.[8]
  • August 3, 2026Arctic Wolf introduced Arctic Wolf Cyber Resilience, a suite of products and services meant to reduce cyber risk, improve readiness and speed recovery.[9]
  • May 12, 2026Arctic Wolf launched Aurora Exposure Management, a product family that combines Aurora Vulnerability Management and Aurora Attack Surface Management.[10]
  • March 23, 2026Arctic Wolf unveiled the Aurora Superintelligence Platform.[22]
Not stated on its pages
G2 and Gartner Peer Insights
  • G2: Not stated on its pages
  • Gartner Peer Insights: Not stated on its pages
  • G2: listed, seen November 10, 2026[9]
  • Gartner Peer Insights: Not stated on its pages
Who it fits
From its own pages, Arctic Wolf says it detects advanced threats and manages risks across healthcare, financial services, legal, manufacturing, government and more. Arctic Wolf addresses security teams that need a partner to remove the operational overhead of running an agentic SOC. Arctic Wolf describes community banks as having smaller operating budgets and fewer resources than larger regional or national financial institutions. Arctic Wolf provides an Insurance Partner Program for brokers and carriers. Arctic Wolf OEM Solutions are aimed at ISVs, MSSPs, U.S Federal Agencies and security companies.From its own pages, ServiceNow sells mainly to organizations that run business functions across IT, HR, customer service, finance and procurement, in all industries and business types. Security Incident Response includes handing security incidents off to new analysts, and a view of security and risk metrics that executives can use. ServiceNow describes its platform as the cloud-based foundation for all of its products.
Last verified
October 10, 2026November 5, 2026

Where they overlap

  • Arctic Wolf and ServiceNow are both filed under Incident response and forensics.

Where they differ, field by field

  • Arctic Wolf's primary category is MDR and managed SOC; ServiceNow's is GRC and integrated risk platforms.
  • Arctic Wolf is also filed under External attack surface management and Security awareness training. ServiceNow is also filed under Vulnerability management.
  • Arctic Wolf lists Managed Detection and Response, Cloud Detection and Response, Managed Security Awareness and Aurora Endpoint Security. ServiceNow lists Security Operations, Security Incident Response, Unified Security Exposure Management, Third-party Risk Management, Identity and Access Security and 1 more.
  • Arctic Wolf is headquartered in Eden Prairie, United States.
  • Arctic Wolf was founded in 2012.
  • Arctic Wolf's latest recorded funding is Series F (USD 150 million round), dated July 13, 2021.
  • Arctic Wolf publicly names Oracle Red Bull Racing, Southampton F.C., Minnesota Wild and JCB Finance.

What it sells: Arctic Wolf

What Managed Detection and Response does[1][8][12]
Arctic Wolf Managed Detection and Response is delivered by the Arctic Wolf Concierge Security Team. It provides a managed approach to detection, response and recovery. Coverage is based on the number of users, servers and internet egress points.
What Cloud Detection and Response does[13]
Arctic Wolf Cloud Detection and Response is delivered by the Arctic Wolf Concierge Security Team. Cloud Detection and Response can detect unsecured cloud resources, such as S3 buckets.
What Managed Security Awareness does[14]
Arctic Wolf Managed Security Awareness includes fully managed security awareness training, access to security experts, and automated phishing simulations with pre-packaged training. Managed Security Awareness Plus adds role-based content, a content library and reported phishing analytics.
What Aurora Endpoint Security does[15]
With Aurora Endpoint Security, organizations can secure smartphones and tablets alongside desktop PCs and laptops. Aurora Endpoint Defense protects, detects and responds to real malware as well as adversary tactics and techniques.

What it sells: ServiceNow

What Security Operations does[1][2][3]
Security Operations consolidates signals from any SIEM, EDR, TIP, scanner, or cloud and maps them to the CMDB for business context. Security Operations applies threat intel and AI to prioritize and act.
What Security Incident Response does[1][3]
Security Incident Response triggers automated containment and remediation tasks across security and IT tools. Security Incident Response coordinates major security incidents in a dedicated workspace with task tracking, integrated collaboration, and executive status reporting.
What Unified Security Exposure Management does[1][2][3]
Unified Security Exposure Management consolidates findings from scanners, cloud, containers, and code into one workflow. Unified Security Exposure Management maps issues to the CMDB for context, prioritizes risks using threat intelligence and AI scoring, and automates remediation.
What Third-party Risk Management does[4]
Third-party Risk Management automates assessments, monitors vendor changes, and routes remediation tasks to the right teams to manage risk consistently across suppliers. Third-party Risk Management centralizes issue tracking across all vendors and automates escalation workflows.
What Identity and Access Security does[5]
Identity and Access Security examines users, groups, roles, and policies to uncover the actual permissions each identity has for specific resources across cloud, SaaS, and on-premises systems. Identity and Access Security discovers non-human identities, maps permissions and blast radius, assigns owners, and reduces sprawl.
What Super Intelligence Control Tower does[6]
Super Intelligence Control Tower auto-discovers agents, models, copilots, MCP servers, and datasets across an enterprise and displays them in a unified inventory tied to the CMDB. Super Intelligence Control Tower tracks AI identity and access, blocks prompt injections, and includes a kill switch to stop an AI agent.

Questions about Arctic Wolf and ServiceNow

What do Arctic Wolf and ServiceNow sell?
Arctic Wolf sells Managed Detection and Response, Cloud Detection and Response, Managed Security Awareness and Aurora Endpoint Security. ServiceNow sells Security Operations, Security Incident Response, Unified Security Exposure Management, Third-party Risk Management, Identity and Access Security and 1 more.
Are Arctic Wolf and ServiceNow in the same category?
They share Incident response and forensics. Arctic Wolf's primary category is MDR and managed SOC and ServiceNow's is GRC and integrated risk platforms.
Where are Arctic Wolf and ServiceNow headquartered?
Arctic Wolf is headquartered in Eden Prairie, United States.
When were Arctic Wolf and ServiceNow founded?
Arctic Wolf was founded in 2012.
Who owns Arctic Wolf and ServiceNow?
Arctic Wolf's latest recorded funding is Series F (USD 150 million round), dated July 13, 2021.
Which customers do Arctic Wolf and ServiceNow name?
Arctic Wolf publicly names Oracle Red Bull Racing, Southampton F.C., Minnesota Wild and JCB Finance.
Who are Arctic Wolf and ServiceNow sold to?
From its own pages, Arctic Wolf says it detects advanced threats and manages risks across healthcare, financial services, legal, manufacturing, government and more. From its own pages, ServiceNow sells mainly to organizations that run business functions across IT, HR, customer service, finance and procurement, in all industries and business types.
What have Arctic Wolf and ServiceNow announced recently?
October 14, 2026: Arctic Wolf unveiled a new endpoint security solution.

About Arctic Wolf

Arctic Wolf sells managed detection and response, cloud detection and response, managed security awareness and endpoint security, with a Concierge Security Team delivering the services. Arctic Wolf says its Managed Detection and Response solution is delivered by the Arctic Wolf Concierge Security Team. Arctic Wolf Managed Detection and Response provides 24×7 monitoring of networks, endpoints and cloud environments, along with a managed approach to detection, response and recovery. Security operations experts from the Concierge Security Team are paired with each customer to provide security expertise and proactive environment hardening guidance.[12][13]

Arctic Wolf says foundational technologies such as endpoint agents, unlimited log retention and search, and external network scanning are included as part of the core MDR offering. The Arctic Wolf team works with the customer to learn the network topology and to configure and deploy Arctic Wolf Sensors, Arctic Wolf Agents and cloud connectors. Arctic Wolf monitors log sources across Active Directory, Authentication, Endpoint, Firewalls, IDS/IPS, Mail Servers, SaaS/IaaS, SSL-VPN, UTM, WAP and Web Gateways. Alerts can be tuned based on threshold, criticality and several other factors with the Concierge Security Team. The Arctic Wolf Cloud Monitoring solution works with Managed Detection and Response to collect telemetry from SaaS applications such as Office 365 and IaaS cloud environments such as AWS and Azure.[12]

Arctic Wolf Cloud Detection and Response provides 24×7 monitoring of Infrastructure as a Service and Software as a Service platforms. Arctic Wolf Cloud Detection and Response is delivered by the Arctic Wolf Concierge Security Team. Cloud Detection and Response is priced based on the number of user accounts and cloud servers protected. Cloud Detection and Response can detect unsecured cloud resources, such as S3 buckets. Cloud Detection and Response can detect key SaaS indicators of compromise, including suspicious logins or administrative activity, and malicious integrations. Cloud Detection and Response integrates with major IaaS platforms, including AWS and Azure, and with major SaaS platforms including Office365, Gsuite, Salesforce and Box. Cloud Detection and Response is built atop the same Arctic Wolf Platform and delivered by the same Concierge Security Team as all Arctic Wolf security operations solutions.[13]

Arctic Wolf Managed Security Awareness includes fully managed security awareness training, access to security experts, and automated phishing simulations with pre-packaged training. Arctic Wolf handles content creation, scheduling, quizzes, phishing tests and account takeover monitoring. Managed Security Awareness Plus adds industry-focused ongoing training, role-based content, a content library and reported phishing analytics. Arctic Wolf uses the latest microlearning techniques, including short and memorable awareness content.[14]

With Aurora Endpoint Security, organizations can secure smartphones and tablets alongside desktop PCs and laptops. Aurora Endpoint Defense protects, detects and responds to real malware as well as adversary tactics and techniques. Arctic Wolf describes its endpoint offering as AI-driven prevention, detection and response to stop endpoint threats before they disrupt a business.[15][16]

Arctic Wolf Security Operations Bundles offer a full suite of technology, security expertise and risk transfer options. Arctic Wolf says its Cyber Resilience Bundle combines security operations, workforce readiness and financial protection in one package. Arctic Wolf says the Aurora Agentic SOC makes it fast and easy for security teams to get the benefits of agentic AI without the cost and complexity of building it themselves. Arctic Wolf says the Aurora Superintelligence Platform delivers AI-powered outcomes that security teams can trust. Arctic Wolf offers the Arctic Wolf Security Operations Warranty, with up to $3 million (USD) in financial coverage. Arctic Wolf says its IR team stops attacks and restores an organization to pre-incident operations.[16]

Arctic Wolf says it detects advanced threats and manages risks across healthcare, financial services, legal, manufacturing, government and more. Arctic Wolf says community banks typically have smaller operating budgets and fewer resources than larger regional or national financial institutions. Arctic Wolf provides the Insurance Partner Program for Brokers and Carriers. Arctic Wolf OEM Solutions enable ISVs, MSSPs, U.S Federal Agencies and security companies. Arctic Wolf Networks has its address at 8939 Columbine Rd, Eden Prairie, MN 55347.[1][12][15][16][17][18]

Arctic Wolf on the record

Sources

Arctic Wolf full record

  1. [1]SolutionsArctic Wolf · arcticwolf.com · published September 4, 2026 · Tier A
  2. [2]OverviewArctic Wolf · arcticwolf.com · published April 21, 2026 · Tier A
  3. [3]Arctic wolf announces 150 million series f financing roundArctic Wolf · arcticwolf.com · published July 13, 2021 · Tier A
  4. [4]Oracle red bull racing relies on arctic wolf to keep its mission critical data secureArctic Wolf · arcticwolf.com · undated page, accessed October 10, 2026 · Tier A
  5. [5]Arctic wolf provides teamwork southampton fc needs to further their defensesArctic Wolf · arcticwolf.com · undated page, accessed October 10, 2026 · Tier A
  6. [6]Arctic wolfs monitoring keeps minnesota wild secure beyond the rinkArctic Wolf · arcticwolf.com · undated page, accessed October 10, 2026 · Tier A
  7. [7]Arctic wolf helps jcb finance exceed their data protection goals usArctic Wolf · arcticwolf.com · undated page, accessed October 10, 2026 · Tier A
  8. [8]Arctic wolf launches aurora mdr connectArctic Wolf · arcticwolf.com · published September 15, 2026 · Tier A
  9. [9]Arctic wolf launches comprehensive cyber resilience offering to help organizations with enhanced coverage for cybersecurity incidentsArctic Wolf · arcticwolf.com · published August 3, 2026 · Tier A
  10. [10]Arctic wolf introduces the next era of exposure management to help organizations outpace ai accelerated vulnerability discoveryArctic Wolf · arcticwolf.com · published May 12, 2026 · Tier A
  11. [11]Human Instinct Meets AI Speed | Arctic WolfArctic Wolf · undated page, accessed October 23, 2026 · Tier A
  12. [12]FAQ - Managed Detection and Response | Arctic WolfArctic Wolf · undated page, accessed November 5, 2026 · Tier A
  13. [13]FAQ - Cloud Detection and Response | Arctic WolfArctic Wolf · undated page, accessed November 5, 2026 · Tier A
  14. [14]FAQ - Managed Security Awareness | Arctic WolfArctic Wolf · undated page, accessed November 5, 2026 · Tier A
  15. [15]Aurora Endpoint Security | Arctic WolfArctic Wolf · undated page, accessed November 5, 2026 · Tier A
  16. [16]Solutions - Boost Your Security Posture | Arctic WolfArctic Wolf · undated page, accessed November 5, 2026 · Tier A
  17. [17]Meeting Industry Cybersecurity and Regulatory RequirementsArctic Wolf · undated page, accessed November 5, 2026 · Tier A
  18. [18]Community Banks Secure Critical Data with Arctic Wolf - Arctic WolfArctic Wolf · undated page, accessed November 5, 2026 · Tier A
  19. [19]Arctic Wolf Acquires Exposure Assessment Platform Visionary Sevco SecurityArctic Wolf · published February 23, 2026 · Tier A
  20. [20]Arctic Wolf Appoints Will May as Chief Revenue Officer to Accelerate Next Phase of Global GrowthArctic Wolf · published March 16, 2026 · Tier A
  21. [21]Arctic Wolf Launches the World’s Largest Commercial Agentic SOC to Usher in a New Era of Agent‑Led Security OperationsArctic Wolf · published March 23, 2026 · Tier A
  22. [22]Arctic Wolf Unveils the Aurora Superintelligence Platform to Redefine Security for the Age of AIArctic Wolf · published March 23, 2026 · Tier A
  23. [23]Arctic Wolf Unveils Next-Generation Endpoint Security Solution for the AI EraArctic Wolf · published October 14, 2026 · Tier A

ServiceNow full record

  1. [1]servicenow.comServiceNow · servicenow.com · undated page, accessed November 5, 2026 · Tier A
  2. [2]Vulnerability Response – Threat Intelligence - ServiceNowServiceNow · undated page, accessed November 10, 2026 · Tier A
  3. [3]Security Incident Response Pricing - ServiceNowServiceNow · undated page, accessed November 10, 2026 · Tier A
  4. [4]Third-Party Risk Management – ServiceNowServiceNow · undated page, accessed November 10, 2026 · Tier A
  5. [5]Identity and Access Security | Risk Management - ServiceNowServiceNow · undated page, accessed November 10, 2026 · Tier A
  6. [6]Super Intelligence Control Tower - ServiceNowServiceNow · undated page, accessed November 10, 2026 · Tier A
  7. [7]IT Asset Management - ITAM - ServiceNowServiceNow · undated page, accessed November 10, 2026 · Tier A
  8. [8]Resource Management - ServiceNowServiceNow · undated page, accessed November 10, 2026 · Tier A
  9. [9]ServiceNow IT Service Management Reviews 2026G2 · undated page, accessed November 10, 2026 · Tier C

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