CISO Tribune

Executive record

Susan Chiang

CISO Tribune executive record: Susan Chiang, CISO at Headway

Career profile: Susan Chiang on CISO Spotlights ↗

Susan Chiang was named Chief Information Security Officer at Headway. The appointment was announced in the week of August 26, 2024, per SecurityWeek Industry Moves.

The record holds no later verification of the seat.

1 tracked move on the Wire · Updated

Career timeline

Every move the record holds for Susan Chiang, newest first, with the earlier roles the announcements name.

  1. · Appointment

    Named Chief Information Security Officer at Headway

    Source: SecurityWeek Industry Moves (week of 2024-08-26) ↗ · Move record

The appointment

Announced week of August 26, 2024 · Source: SecurityWeek Industry Moves (week of 2024-08-26) ↗ · Move record

Mental health startup Headway has announced the appointment of Susan Chiang as CISO. Chiang brings security and strategy experience from companies like Cloudflare, Uber, and Salesforce, and healthcare consulting experience from Deloitte.

According to the release, Chiang will oversee a team spanning engineering, IT, and data privacy and security at Headway. Adams said Headway is expanding to Medicaid and Medicare Advantage as it grows its platform.

According to the release, Chiang's most recent post was Acting Chief Security Officer at Cloudflare, where she oversaw security functions in technical program management, operations and engineering across the organization. Before joining Cloudflare, Chiang belonged to the security leadership team at Uber, the release says. Chiang earlier spent several years at Deloitte, focusing on healthcare and technology consulting, according to the release. The release describes Chiang as an advocate for empowering underrepresented groups and women in the security industry. According to the release, Chiang has a degree from the University of California, Berkeley.

The company says 34,000 providers work with Headway in running their private practice. According to the company, patients can book care with one click and be scheduled within 48 hours, or get care through a referral. Headway says it operates in the District of Columbia and all 50 states. The company says its funding comes from Health Care Service Corporation, Thrive Capital, Spark Capital, GV, Forerunner Ventures, Accel and Andreessen Horowitz.

The company: Headway

Company record
Who runs security at Headway: 1 confirmed move on the record

Appointed in the same period

Other security chiefs in Healthcare whose appointment was announced within 90 days of Susan Chiang's, nearest first. The Healthcare bench

Record facts

Moves on the record
1 confirmed move, each with its source
On the record since
September 26, 2026

Questions about Susan Chiang

When did Susan Chiang become CISO of Headway?
The appointment was announced in the week of August 26, 2024, per SecurityWeek Industry Moves. The record holds the announcement, not a start date.
Is Susan Chiang still the CISO of Headway?
The newest source the record holds for this seat is the appointment announced in the week of August 26, 2024. It holds no later verification, so it does not state who holds the seat today.

Sources

  1. 1.SecurityWeek Industry Moves (week of 2024-08-26) ↗: the appointment at Headway, week of August 26, 2024
  2. 2.CISO Spotlights career profile ↗: a fuller career profile on a sister site

This record begins with CISO Tribune's tracking in 2026.

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