Executive record
Susan Chiang
Career profile: Susan Chiang on CISO Spotlights ↗
Susan Chiang was named Chief Information Security Officer at Headway. The appointment was announced in the week of August 26, 2024, per SecurityWeek Industry Moves.
The record holds no later verification of the seat.
1 tracked move on the Wire · Updated
Career timeline
Every move the record holds for Susan Chiang, newest first, with the earlier roles the announcements name.
The appointment
Announced week of August 26, 2024 · Source: SecurityWeek Industry Moves (week of 2024-08-26) ↗ · Move record
Mental health startup Headway has announced the appointment of Susan Chiang as CISO. Chiang brings security and strategy experience from companies like Cloudflare, Uber, and Salesforce, and healthcare consulting experience from Deloitte.
According to the release, Chiang will oversee a team spanning engineering, IT, and data privacy and security at Headway. Adams said Headway is expanding to Medicaid and Medicare Advantage as it grows its platform.
According to the release, Chiang's most recent post was Acting Chief Security Officer at Cloudflare, where she oversaw security functions in technical program management, operations and engineering across the organization. Before joining Cloudflare, Chiang belonged to the security leadership team at Uber, the release says. Chiang earlier spent several years at Deloitte, focusing on healthcare and technology consulting, according to the release. The release describes Chiang as an advocate for empowering underrepresented groups and women in the security industry. According to the release, Chiang has a degree from the University of California, Berkeley.
The company says 34,000 providers work with Headway in running their private practice. According to the company, patients can book care with one click and be scheduled within 48 hours, or get care through a referral. Headway says it operates in the District of Columbia and all 50 states. The company says its funding comes from Health Care Service Corporation, Thrive Capital, Spark Capital, GV, Forerunner Ventures, Accel and Andreessen Horowitz.
The company: Headway
- Sector
- Healthcare
- Region
- North America
- Company record
- Who runs security at Headway: 1 confirmed move on the record
Appointed in the same period
Other security chiefs in Healthcare whose appointment was announced within 90 days of Susan Chiang's, nearest first. The Healthcare bench
Paul Ford, Chief Information Security Officer at Greenway Health
Sanjeev Sah, Chief Information Security Officer at Novant Health
Tim McKnight, Chief Information Security Officer at UnitedHealth Group
Record facts
- Moves on the record
- 1 confirmed move, each with its source
- On the record since
- September 26, 2026
Questions about Susan Chiang
- When did Susan Chiang become CISO of Headway?
- The appointment was announced in the week of August 26, 2024, per SecurityWeek Industry Moves. The record holds the announcement, not a start date.
- Is Susan Chiang still the CISO of Headway?
- The newest source the record holds for this seat is the appointment announced in the week of August 26, 2024. It holds no later verification, so it does not state who holds the seat today.
Sources
- 1.SecurityWeek Industry Moves (week of 2024-08-26) ↗: the appointment at Headway, week of August 26, 2024
- 2.CISO Spotlights career profile ↗: a fuller career profile on a sister site
This record begins with CISO Tribune's tracking in 2026.
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