CISO Tribune

CISO appointment

Susan Chiang named Chief Information Security Officer at Headway

By CISO Tribune Editorial · Published · Updated

Susan Chiang is the Chief Information Security Officer of Headway.

Records: Headway · Susan Chiang · Career profile on CISO Spotlights ↗

PersonSusan Chiang
New roleChief Information Security Officer
CompanyHeadway
Announcedweek of August 26, 2024
Added to the recordSeptember 26, 2026
SourceSecurityWeek Industry Moves (week of 2024-08-26)

Context from the record

What this move signals

Mental health startup Headway has announced the appointment of Susan Chiang as CISO. Chiang brings security and strategy experience from companies like Cloudflare, Uber, and Salesforce, and healthcare consulting experience from Deloitte.

What the sources say

According to the release, Chiang will oversee a team spanning engineering, IT, and data privacy and security at Headway. Adams said Headway is expanding to Medicaid and Medicare Advantage as it grows its platform.

According to the release, Chiang's most recent post was Acting Chief Security Officer at Cloudflare, where she oversaw security functions in technical program management, operations and engineering across the organization. Before joining Cloudflare, Chiang belonged to the security leadership team at Uber, the release says. Chiang earlier spent several years at Deloitte, focusing on healthcare and technology consulting, according to the release. The release describes Chiang as an advocate for empowering underrepresented groups and women in the security industry. According to the release, Chiang has a degree from the University of California, Berkeley.

The company says 34,000 providers work with Headway in running their private practice. According to the company, patients can book care with one click and be scheduled within 48 hours, or get care through a referral. Headway says it operates in the District of Columbia and all 50 states. The company says its funding comes from Health Care Service Corporation, Thrive Capital, Spark Capital, GV, Forerunner Ventures, Accel and Andreessen Horowitz.

Sources

  1. SecurityWeek Industry Moves (week of 2024-08-26)
  2. Headway Welcomes Susan Chiang as Chief Information Security Officer. PR Newswire, published August 27, 2024.

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