Automox vs Ivanti

About Ivanti

Ivanti offers IT service management software that scales from core service and asset management to ITSM Premium capabilities, with optional autonomous endpoint management add-ons. Ivanti expands visibility with a single-pane view of gateways, devices, users and applications.^[1][5]

Ivanti ITSM is built on a multi-tenant platform designed for the cloud, and it can be deployed in the cloud, on-premises or as a hybrid combination. Ivanti ITSM is built on industry standards with 14 ITIL 4-certified practices. Embedded AI in the ITSM product auto-classifies tickets at intake and generates knowledge articles on resolution. AI capabilities require Ivanti ITSM 2024.2 or later on SaaS deployments. ITSM offers over 1,000 connectors that extend workflows into HR, finance, security and more. HR service management automates onboarding, offboarding, case management and employee self-service with a shared ITSM configuration database. GRC management tracks authority documents, citations, controls and risks in a single system.^[6]

Ivanti provides agentic AI-guided experiences and automation capabilities across HR, facilities, security and more with its ITSM Premium solution. Ivanti ITSM Premium includes everything in Ivanti ITSM, plus additional capabilities. Autonomous Endpoint Management connects through native integration with ITSM workflows.^[5]

Patch for Endpoint Manager adds patch management to an Endpoint Manager environment to evaluate, test and apply OS and app patches enterprise-wide, automatically. Patch for Endpoint Manager detects vulnerabilities in Windows, Mac OS, Linux and hundreds of third-party apps, and deploys pre-tested patches. It supports vulnerability detection and remediation for Windows, macOS and Linux, and scans and reports on AIX, CentOS and HP-UX vulnerabilities. Patching can interact with devices through Wake-On-WAN, device booting, do-not-disturb events and maintenance windows. Application Control combines dynamic allowed and denied lists with privilege management to prevent unauthorized code execution. Application Control is part of the Ivanti User Workspace Manager (UWM) suite.^[1][7][8]

Ivanti Risk-Based Vulnerability Management prioritizes the vulnerabilities and weaknesses that pose the most risk. Ivanti RBVM continuously correlates an organization's infrastructure with vulnerability data, threat intelligence, manual pen test and research-based findings, and business asset criticality to measure risk and prioritize remediation activities. Security analysts can deliver lists of prioritized vulnerabilities directly to Ivanti Patch Management for patching through an API integration. Ivanti's Vulnerability Risk Rating (VRR) scores consider threats, not just severity, and update based on real-world threat context. Threat intelligence on vulnerabilities, such as which are tied to ransomware, is sourced from Ivanti Vulnerability Knowledge Base.^[9][10]

Ivanti Application Security Posture Management (ASPM) is a cloud-based solution that assesses vulnerabilities in internal and customer-facing applications so that DevSecOps teams can prioritize the highest-risk vulnerabilities for remediation. Ivanti ASPM ingests data from over 100 sources and natively integrates with Ivanti ITSM and Ivanti Patch Management. Ivanti ASPM pricing is based on the number of assets an organization contains. Ivanti External Attack Surface Management (EASM) is a cloud-based application that uses agentless monitoring to uncover all internet-facing assets, including assets that evade detection by traditional discovery tools. Each vulnerability identified by Ivanti EASM is assigned a Vulnerability Risk Score (VRS).^[10][11]

Ivanti is headquartered in Utah and has nearly 3,000 employees in 25 countries. Offices include London and Paris, and a new custom-built headquarters in Utah. Ivanti has received ATOs from the Air Force, Army, Department of Defense, Defense Health Agency, Department of Homeland Security, National Guard and Navy. Ivanti offers a customized Success Plan, ROI measurement and Capability Assessment for the Ivanti product suite. Ivanti provides professional services for implementations, and on-demand learning is offered on the Advantage Learning platform.^{[1][6][13][14]}