James Hill

Cytracom announced the appointment of James Hill as Chief Information Security Officer, alongside the launch of its Trust Center. Hill is responsible for ensuring Cytracom and its employees work securely and for anticipating future cybersecurity threats facing the company and its managed service provider partners.

Sverica Capital Management reports that, as CISO, Hill's role includes minimizing risk and exposure through an effective and sustainable cybersecurity strategy and program. He is also responsible for ensuring that its channel partners, as well as the company, are prepared to meet future threats, Sverica Capital Management reports.

Cytracom COO John Tippett says that, given rapidly increasing cyber risk in the industry, the company decided strategically to invest in a CISO, Sverica Capital Management reports.

According to Sverica Capital Management, Cytracom is based in Allen and provides cloud solutions for managed service providers. Conkle and others founded Cytracom in 2008 after recognizing the potential of cloud-based communications for businesses, Sverica Capital Management reports. Sverica Capital Management, a private equity firm based in San Francisco, acquired Cytracom for an undisclosed amount in 2020, the firm says.

Sverica Capital Management reports that requests from Cytracom's partners led the company to develop the new Trust Center. Sverica Capital Management reports that the Trust Center gives access to Cytracom's compliance audits and security practices and is meant to improve trust and communication between the company and MSPs. According to a news release, the portal will notify subscribed partners in real time when Cytracom's compliance and security status changes and give faster access to compliance documentation to speed up the sales cycle.